2004 Sophomore Survey: Gender/Ethnic Comparisons

North Carolina State University
2004 Sophomore Student Survey:
Gender and Racial/Ethnic Frequency Distributions
(Non-Academic Services)

This document reports the frequency distributions by gender and race/ethnicity for items related to non-academic services on the 2004 Sophomore Survey. A table comparing mean ratings is available on the web. Exact question wording is available on the web or by clicking on the "Q" in the section heading of the tables.

Non-Academic Service Areas | Non-Academic Services Staff

Q Non-Academic Service Areas

Service Area: Registration Process	All	Women	Men	AfAm	White	Other
4: Excellent	28.0%	25.6%	30.6%	35.1%	26.9%	32.5%
3: Good	51.5%	51.9%	51.0%	50.5%	51.3%	54.2%
2: Fair	16.2%	18.4%	13.8%	12.4%	17.1%	10.8%
1: Poor	4.3%	4.1%	4.6%	2.1%	4.7%	2.4%

Service Area: Financial Aid Application/Award	All	Women	Men	AfAm	White	Other
4: Excellent	22.7%	21.8%	23.9%	27.1%	22.0%	23.3%
3: Good	51.7%	50.8%	52.6%	51.8%	50.9%	58.3%
2: Fair	18.2%	18.7%	17.6%	16.5%	18.9%	15.0%
1: Poor	7.4%	8.7%	5.9%	4.7%	8.3%	3.3%

Service Area: Financial Aid Disbursement	All	Women	Men	AfAm	White	Other
4: Excellent	24.5%	21.7%	27.6%	27.1%	24.5%	19.6%
3: Good	48.7%	50.0%	47.3%	40.0%	50.3%	49.0%
2: Fair	18.9%	20.8%	16.8%	21.2%	18.0%	23.5%
1: Poor	7.9%	7.5%	8.2%	11.8%	7.2%	7.8%

Service Area: Food Services	All	Women	Men	AfAm	White	Other
4: Excellent	12.8%	10.9%	15.0%	17.8%	12.4%	11.0%
3: Good	50.0%	48.8%	51.3%	48.9%	50.1%	49.3%
2: Fair	28.4%	30.9%	25.4%	25.6%	28.3%	32.9%
1: Poor	8.9%	9.4%	8.3%	7.8%	9.2%	6.8%

Service Area: Health Services	All	Women	Men	AfAm	White	Other
4: Excellent	29.3%	28.6%	30.1%	38.4%	28.6%	25.0%
3: Good	51.7%	50.3%	53.5%	50.7%	52.0%	48.1%
2: Fair	14.4%	16.4%	11.7%	9.6%	14.6%	19.2%
1: Poor	4.7%	4.6%	4.7%	1.4%	4.8%	7.7%

Service Area: Counseling (personal)	All	Women	Men	AfAm	White	Other
4: Excellent	24.6%	24.7%	24.5%	40.7%	22.7%	25.9%
3: Good	53.5%	51.9%	55.1%	44.4%	55.1%	48.1%
2: Fair	17.6%	18.2%	17.0%	14.8%	17.8%	18.5%
1: Poor	4.3%	5.2%	3.4%	0.0%	4.5%	7.4%

Service Area: Business Services/Cashier	All	Women	Men	AfAm	White	Other
4: Excellent	22.6%	18.8%	26.9%	25.6%	22.7%	16.1%
3: Good	60.5%	65.7%	54.5%	61.6%	59.8%	66.1%
2: Fair	14.8%	12.9%	17.0%	12.8%	15.3%	12.5%
1: Poor	2.1%	2.6%	1.6%	0.0%	2.1%	5.4%

Service Area: Residence Life Programs	All	Women	Men	AfAm	White	Other
4: Excellent	19.7%	19.2%	20.2%	29.8%	18.8%	13.2%
3: Good	53.4%	53.8%	53.0%	51.2%	53.3%	58.5%
2: Fair	21.9%	22.1%	21.7%	15.5%	22.9%	20.8%
1: Poor	5.0%	4.9%	5.1%	3.6%	5.0%	7.5%

Service Area: Opps. in Ex-Curric Act.	All	Women	Men	AfAm	White	Other
4: Excellent	37.5%	36.9%	38.3%	42.9%	37.4%	31.7%
3: Good	48.9%	51.3%	46.1%	46.4%	49.0%	50.8%
2: Fair	11.6%	9.9%	13.5%	9.5%	11.5%	15.9%
1: Poor	2.0%	1.9%	2.1%	1.2%	2.1%	1.6%

Service Area: Opps. in Commun Serv Projs	All	Women	Men	AfAm	White	Other
4: Excellent	27.7%	31.1%	23.0%	38.2%	26.0%	32.1%
3: Good	49.3%	48.9%	50.0%	47.4%	50.5%	39.3%
2: Fair	19.8%	17.0%	23.6%	11.8%	20.5%	23.2%
1: Poor	3.1%	3.0%	3.4%	2.6%	3.0%	5.4%

Service Area: Opps to Dev Leadership Skills	All	Women	Men	AfAm	White	Other
4: Excellent	28.5%	29.1%	27.8%	45.7%	26.8%	26.3%
3: Good	49.9%	51.1%	48.5%	40.7%	51.3%	45.6%
2: Fair	18.9%	17.4%	20.7%	11.1%	19.2%	26.3%
1: Poor	2.7%	2.4%	3.1%	2.5%	2.8%	1.8%

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Q Non-Academic Services Staff

Staff Resp: Registration Process	All	Women	Men	AfAm	White	Other
4: Excellent	23.0%	20.8%	25.5%	20.3%	23.1%	25.0%
3: Good	54.4%	56.3%	52.3%	56.8%	53.7%	59.4%
2: Fair	19.0%	19.3%	18.6%	16.2%	19.5%	15.6%
1: Poor	3.6%	3.6%	3.6%	6.8%	3.6%	0.0%

Staff Resp: Financial Aid Application/Award	All	Women	Men	AfAm	White	Other
4: Excellent	24.5%	24.2%	24.7%	27.5%	23.7%	26.7%
3: Good	51.3%	49.5%	53.4%	40.6%	52.8%	53.3%
2: Fair	18.1%	18.5%	17.5%	21.7%	17.7%	15.6%
1: Poor	6.2%	7.7%	4.4%	10.1%	5.8%	4.4%

Staff Resp: Financial Aid Disbursement	All	Women	Men	AfAm	White	Other
4: Excellent	23.8%	20.0%	28.1%	22.4%	23.5%	30.6%
3: Good	52.1%	53.6%	50.4%	44.8%	54.2%	44.4%
2: Fair	17.5%	18.8%	16.1%	20.9%	16.4%	22.2%
1: Poor	6.5%	7.6%	5.4%	11.9%	5.9%	2.8%

Staff Resp: Food Services	All	Women	Men	AfAm	White	Other
4: Excellent	19.9%	19.9%	19.8%	18.7%	20.3%	16.4%
3: Good	49.6%	47.9%	51.6%	53.3%	48.3%	60.0%
2: Fair	23.8%	26.0%	21.2%	21.3%	24.7%	14.5%
1: Poor	6.8%	6.3%	7.4%	6.7%	6.6%	9.1%

Staff Resp: Health Services	All	Women	Men	AfAm	White	Other
4: Excellent	31.9%	30.9%	33.3%	35.4%	31.3%	36.4%
3: Good	46.6%	44.6%	49.4%	47.7%	47.2%	36.4%
2: Fair	16.1%	19.4%	11.5%	13.8%	16.5%	13.6%
1: Poor	5.4%	5.1%	5.8%	3.1%	5.0%	13.6%

Staff Resp: Counseling (personal)	All	Women	Men	AfAm	White	Other
4: Excellent	25.4%	28.5%	21.8%	15.8%	27.4%	16.7%
3: Good	50.8%	45.4%	57.3%	63.2%	49.2%	54.2%
2: Fair	15.8%	16.2%	15.5%	15.8%	15.2%	20.8%
1: Poor	7.9%	10.0%	5.5%	5.3%	8.1%	8.3%

Staff Resp: Business Services/Cashier	All	Women	Men	AfAm	White	Other
4: Excellent	24.2%	19.9%	29.2%	21.6%	24.6%	23.9%
3: Good	55.7%	59.5%	51.2%	59.5%	55.1%	56.5%
2: Fair	16.3%	16.8%	15.6%	17.6%	16.0%	17.4%
1: Poor	3.8%	3.7%	4.0%	1.4%	4.3%	2.2%

Staff Resp: Residence Life Programs	All	Women	Men	AfAm	White	Other
4: Excellent	20.4%	21.3%	19.3%	23.5%	20.2%	17.1%
3: Good	57.0%	55.9%	58.3%	54.4%	57.3%	58.5%
2: Fair	17.3%	17.3%	17.2%	16.2%	17.6%	14.6%
1: Poor	5.3%	5.5%	5.2%	5.9%	4.9%	9.8%

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For more information on the 2004 Sophomore Student Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu

Posted: September, 2004

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