North Carolina State University
1999 Sophomore Student Survey:
College Comparisons Tables
(Student Services)

 

Student Services
* Services outside the classroom :
** New Student Orientation
** Academic advising
** Tutoring/help labs
** Library
** Technology
** Career-related services
** Campus bookstore
* Campus safety
* Non-academic services
* Non-academic services staff

Student Services

Q Services outside the classroom

Q New Student Orientation

Length of orientation session NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.85 2.84 2.82 2.89 2.83 2.83 2.73 2.78 2.89 2.88 3.03
  3.9 5.6 2.0 6.8 3.0 . 5.7 4.4 4.5 4.5 .
Poor %
Fair % 20.8 20.6 30.6 15.9 20.5 25.0 27.3 22.2 18.2 17.3 16.4
Good % 62.3 57.5 51.0 59.1 67.1 66.7 55.7 64.4 61.4 64.1 63.9
Excellent % 13.0 16.3 16.3 18.2 9.4 8.3 11.4 8.9 15.9 14.1 19.7
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Quality of orientation programs NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.77 2.80 2.48 2.73 2.77 2.81 2.67 2.69 2.95 2.85 2.86
  4.6 3.7 6.3 6.8 4.4 8.3 5.7 6.7 . 4.5 3.2
Poor %
Fair % 26.6 28.6 43.8 27.3 25.2 16.7 35.6 28.9 20.9 21.8 22.2
Good % 55.8 52.2 45.8 52.3 59.4 61.1 44.8 53.3 62.8 58.3 60.3
Excellent % 13.0 15.5 4.2 13.6 11.1 13.9 13.8 11.1 16.3 15.4 14.3
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Helpfulness of orientation staff NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.13 3.18 2.90 3.39 3.04 3.33 3.01 3.24 3.20 3.23 3.14
  1.9 1.2 2.0 2.3 2.7 2.8 3.4 . . 1.9 .
Poor %
Fair % 13.5 14.1 26.5 2.3 13.0 2.8 19.3 15.6 8.9 10.3 19.0
Good % 54.0 50.3 51.0 50.0 61.7 52.8 50.0 44.4 62.2 51.0 47.6
Excellent % 30.6 34.4 20.4 45.5 22.7 41.7 27.3 40.0 28.9 36.8 33.3
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Orientations accomodations NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.88 2.92 2.80 3.08 2.87 2.73 2.71 2.95 3.00 2.87 2.97
  3.6 3.2 2.2 2.6 3.1 6.1 6.0 2.3 . 6.3 1.6
Poor %
Fair % 21.2 19.4 28.3 12.8 21.3 24.2 29.8 15.9 22.0 20.8 16.1
Good % 58.9 60.0 56.5 59.0 61.5 60.6 51.2 65.9 56.1 52.8 66.1
Excellent % 16.3 17.4 13.0 25.6 14.1 9.1 13.1 15.9 22.0 20.1 16.1
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Overall effectiveness of orientation NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.87 2.90 2.72 3.05 2.83 2.94 2.77 2.71 3.00 2.94 2.90
  3.5 3.1 4.0 2.3 3.0 5.7 3.4 8.9 4.4 3.8 1.6
Poor %
Fair % 20.6 20.2 26.0 13.6 22.0 11.4 32.2 24.4 13.3 15.3 20.6
Good % 61.3 60.1 64.0 61.4 64.0 65.7 48.3 53.3 60.0 64.3 63.5
Excellent % 14.6 16.6 6.0 22.7 11.0 17.1 16.1 13.3 22.2 16.6 14.3
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Q Academic advising

Access to advisor NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.08 3.14 2.51 3.19 3.07 3.16 2.94 3.42 3.55 2.81 3.56
  6.1 8.5 17.0 . 5.5 2.2 4.6 . . 11.3 .
Poor %
Fair % 16.9 10.6 32.1 20.8 14.7 17.8 25.9 13.5 9.8 24.4 5.5
Good % 39.7 39.4 34.0 39.6 46.7 42.2 40.7 30.8 25.5 36.3 32.9
Excellent % 37.3 41.5 17.0 39.6 33.1 37.8 28.7 55.8 64.7 28.0 61.6
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Sufficient time with advisor NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.97 3.08 2.47 3.15 2.90 3.09 2.90 3.35 3.33 2.64 3.51
  8.0 8.6 19.6 3.8 6.4 2.3 5.6 . 2.0 19.6 .
Poor %
Fair % 21.0 13.9 29.4 20.8 24.7 25.0 29.0 17.3 15.7 20.2 9.6
Good % 36.8 38.5 35.3 32.1 41.0 34.1 35.5 30.8 29.4 36.8 30.1
Excellent % 34.2 39.0 15.7 43.4 27.9 38.6 29.9 51.9 52.9 23.3 60.3
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Accurate info on req/course sequencing NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.08 3.01 2.64 3.13 3.11 3.21 2.93 3.31 3.51 2.95 3.32
  6.7 10.8 13.2 3.8 4.3 2.3 7.5 2.0 2.0 10.1 5.4
Poor %
Fair % 16.5 15.1 28.3 19.2 14.4 14.0 24.3 13.7 11.8 17.8 12.2
Good % 39.3 36.6 39.6 36.5 47.3 44.2 36.4 35.3 19.6 39.6 27.0
Excellent % 37.5 37.6 18.9 40.4 34.0 39.5 31.8 49.0 66.7 32.5 55.4
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Advisor knowledge of policies/procedures NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.04 3.01 2.63 3.15 3.05 3.18 2.83 3.18 3.35 2.89 3.49
  5.6 8.8 11.5 . 3.9 2.3 9.4 4.1 2.0 8.0 .
Poor %
Fair % 17.7 15.9 26.9 21.2 18.7 9.1 22.6 16.3 5.9 20.4 10.5
Good % 44.0 41.2 48.1 42.3 46.3 56.8 43.4 36.7 47.1 46.3 30.3
Excellent % 32.7 34.1 13.5 36.5 31.2 31.8 24.5 42.9 45.1 25.3 59.2
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Academic advising services overall NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.03 3.01 2.49 3.09 3.01 3.16 2.90 3.38 3.38 2.88 3.51
  5.8 10.2 13.2 3.8 3.7 . 5.6 . . 11.3 .
Poor %
Fair % 18.1 16.0 37.7 15.1 19.0 20.0 25.9 9.6 14.0 14.9 10.8
Good % 43.2 36.9 35.8 49.1 49.6 44.4 41.7 42.3 34.0 48.2 27.0
Excellent % 32.9 36.9 13.2 32.1 27.7 35.6 26.9 48.1 52.0 25.6 62.2
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Q Tutoring/help labs

Lab/tutoring writing NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.00 3.10 2.90 3.11 2.94 3.17 2.96 2.88 2.85 2.94 3.17
  5.1 7.5 . . 5.9 . 8.7 . 7.7 5.9 .
Poor %
Fair % 16.6 12.5 30.0 22.2 13.2 16.7 13.0 25.0 23.1 17.6 22.2
Good % 51.9 42.5 50.0 44.4 61.8 50.0 52.2 62.5 46.2 52.9 38.9
Excellent % 26.4 37.5 20.0 33.3 19.1 33.3 26.1 12.5 23.1 23.5 38.9
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Lab/tutoring reading NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.87 3.10 2.86 2.50 2.72 3.14 2.80 3.17 2.82 2.93 2.79
  6.9 6.7 . . 9.3 . 6.7 . 9.1 7.4 7.1
Poor %
Fair % 18.3 10.0 14.3 50.0 18.5 14.3 20.0 16.7 18.2 18.5 28.6
Good % 56.0 50.0 85.7 50.0 63.0 57.1 60.0 50.0 54.5 48.1 42.9
Excellent % 18.9 33.3 . . 9.3 28.6 13.3 33.3 18.2 25.9 21.4
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Lab/tutoring mathematics NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.10 3.07 3.25 3.00 3.20 2.85 2.84 3.25 3.13 3.03 3.07
  3.4 7.1 . . 1.8 . 9.7 . . 4.6 4.9
Poor %
Fair % 13.5 9.5 15.0 16.7 8.5 23.1 29.0 16.7 16.7 15.4 14.6
Good % 53.1 52.4 45.0 66.7 57.9 69.2 29.0 41.7 54.2 52.3 48.8
Excellent % 30.0 31.0 40.0 16.7 31.7 7.7 32.3 41.7 29.2 27.7 31.7
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Lab/tutoring study skills NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.92 2.96 2.78 3.07 2.81 3.08 2.67 2.86 2.93 3.08 3.12
  3.9 3.8 . 6.7 4.8 . 4.8 14.3 . 2.6 3.8
Poor %
Fair % 22.9 22.6 33.3 13.3 27.4 25.0 38.1 14.3 21.4 13.2 15.4
Good % 49.8 47.2 55.6 46.7 50.0 41.7 42.9 42.9 64.3 57.9 46.2
Excellent % 23.3 26.4 11.1 33.3 17.9 33.3 14.3 28.6 14.3 26.3 34.6
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Labs/tutoring services overall NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.07 3.13 2.94 3.22 3.04 3.17 2.75 3.22 3.04 3.10 3.15
  2.1 2.0 . . 0.6 . 8.3 . . 4.3 4.9
Poor %
Fair % 13.1 10.2 22.2 5.6 15.7 10.3 25.0 17.4 15.4 7.1 7.3
Good % 60.2 60.2 61.1 66.7 62.9 62.1 50.0 43.5 65.4 62.9 56.1
Excellent % 24.5 27.6 16.7 27.8 20.8 27.6 16.7 39.1 19.2 25.7 31.7
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Q Library

Library hours of operation NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.77 3.80 3.58 3.87 3.76 3.84 3.77 3.80 3.66 3.80 3.75
  0.4 0.5 . . 0.6 . . . 2.0 . .
Poor %
Fair % 1.5 0.5 3.8 . 1.8 2.2 1.9 2.0 . 1.2 2.7
Good % 18.8 16.9 34.6 13.2 18.3 11.1 19.4 16.0 28.0 18.1 19.2
Excellent % 79.4 82.0 61.5 86.8 79.3 86.7 78.7 82.0 70.0 80.7 78.1
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Access to databases and collections NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.50 3.61 3.25 3.62 3.45 3.56 3.43 3.63 3.45 3.54 3.46
  0.5 0.5 . . 0.3 . 1.9 . . . 1.4
Poor %
Fair % 6.5 4.3 11.8 7.7 7.6 2.3 7.4 2.1 8.5 6.5 5.7
Good % 35.6 28.9 51.0 23.1 38.6 39.5 37.0 33.3 38.3 33.1 38.6
Excellent % 57.5 66.3 37.3 69.2 53.5 58.1 53.7 64.6 53.2 60.4 54.3
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Training to use library NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.75 2.86 2.86 2.62 2.69 2.76 2.64 2.80 2.66 2.77 2.83
  10.8 7.3 6.1 17.8 11.6 7.9 16.3 13.6 12.8 9.1 9.1
Poor %
Fair % 26.0 25.4 20.4 28.9 27.2 23.7 29.6 18.2 23.4 25.6 28.8
Good % 40.9 40.7 55.1 26.7 42.1 52.6 27.6 43.2 48.9 44.5 31.8
Excellent % 22.3 26.6 18.4 26.7 19.2 15.8 26.5 25.0 14.9 20.7 30.3
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library services overall NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.45 3.52 3.32 3.48 3.42 3.49 3.42 3.62 3.40 3.49 3.33
  0.4 . . . 0.3 . 0.9 . . 0.6 1.4
Poor %
Fair % 3.8 4.2 5.7 5.8 3.5 2.3 3.7 2.0 8.0 1.7 5.6
Good % 46.3 39.2 56.6 40.4 50.1 46.5 48.1 34.0 44.0 45.9 51.4
Excellent % 49.6 56.6 37.7 53.8 46.0 51.2 47.2 64.0 48.0 51.7 41.7
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Q Technology

Access to the Internet NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.65 3.61 3.61 3.75 3.71 3.61 3.53 3.71 3.62 3.63 3.57
  0.9 1.0 . . 1.4 . 1.9 . . 0.6 .
Poor %
Fair % 3.6 4.2 . 3.8 2.6 4.5 3.7 . 4.0 4.5 7.9
Good % 25.7 27.2 38.9 17.0 19.5 29.5 33.6 29.4 30.0 26.0 27.6
Excellent % 69.9 67.5 61.1 79.2 76.5 65.9 60.7 70.6 66.0 68.9 64.5
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Hrs of op for comp center labs and help NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.38 3.26 3.00 3.63 3.49 3.24 3.31 3.31 3.50 3.37 3.42
  1.7 1.7 . 1.9 1.5 2.4 4.9 . . 2.3 .
Poor %
Fair % 9.4 14.7 21.6 5.8 6.1 9.5 10.8 12.2 4.2 6.8 11.1
Good % 38.2 39.5 56.9 19.2 34.7 50.0 32.4 44.9 41.7 42.6 36.1
Excellent % 50.7 44.1 21.6 73.1 57.7 38.1 52.0 42.9 54.2 48.3 52.8
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Access to up-to-date facilities NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.34 3.29 3.02 3.62 3.42 3.16 3.30 3.23 3.21 3.37 3.37
  1.5 0.5 . . 1.8 4.5 3.0 2.1 2.1 1.1 1.4
Poor %
Fair % 8.3 9.3 24.0 3.8 5.3 6.8 9.1 10.4 10.4 8.0 9.6
Good % 44.7 51.1 50.0 30.2 41.8 56.8 42.4 50.0 52.1 43.4 39.7
Excellent % 45.5 39.0 26.0 66.0 51.2 31.8 45.5 37.5 35.4 47.4 49.3
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Access to trained staff for help NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.75 2.75 2.44 2.82 2.76 2.75 2.74 2.54 2.68 2.87 2.77
  8.2 8.8 18.0 10.0 6.5 5.6 10.6 13.0 9.8 4.8 8.7
Poor %
Fair % 29.0 28.9 28.0 24.0 30.7 36.1 26.6 30.4 24.4 26.8 31.9
Good % 42.3 40.3 46.0 40.0 42.7 36.1 40.4 45.7 53.7 45.2 33.3
Excellent % 20.5 22.0 8.0 26.0 20.1 22.2 22.3 10.9 12.2 23.2 26.1
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Technology training classes NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.85 2.73 2.36 3.09 2.94 2.80 2.67 2.94 2.76 2.92 2.90
  6.7 12.0 15.2 5.7 4.7 . 7.8 6.1 9.1 4.5 6.1
Poor %
Fair % 23.5 22.2 42.4 8.6 23.3 40.0 29.4 18.2 18.2 20.5 24.5
Good % 48.0 47.0 33.3 57.1 45.7 40.0 51.0 51.5 60.6 53.6 42.9
Excellent % 21.8 18.8 9.1 28.6 26.4 20.0 11.8 24.2 12.1 21.4 26.5
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Technology services overall NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.29 3.23 2.83 3.44 3.37 3.28 3.27 3.30 3.16 3.35 3.28
  1.0 1.1 1.9 . 0.9 . 2.8 . 2.0 0.6 .
Poor %
Fair % 7.3 9.0 26.4 5.6 5.2 . 5.7 6.0 14.0 3.4 12.2
Good % 53.4 56.1 58.5 44.4 49.9 72.1 52.8 58.0 50.0 56.5 47.3
Excellent % 38.4 33.9 13.2 50.0 44.1 27.9 38.7 36.0 34.0 39.5 40.5
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Q Career-related services

Opportunity for career assistance NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.19 3.30 2.87 3.03 3.26 3.26 3.13 3.13 3.17 3.06 3.17
  2.6 4.4 3.2 6.5 0.8 . 1.4 3.2 6.7 3.1 2.1
Poor %
Fair % 11.5 7.6 25.8 19.4 8.6 11.8 12.5 12.9 10.0 14.6 16.7
Good % 50.1 41.8 51.6 38.7 54.3 50.0 58.3 51.6 43.3 55.2 43.8
Excellent % 35.8 46.2 19.4 35.5 36.3 38.2 27.8 32.3 40.0 27.1 37.5
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Info on internships/co-op/other NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.20 3.35 2.97 3.03 3.30 3.41 2.91 3.18 3.25 3.03 3.04
  3.2 4.3 . 9.4 0.7 . 9.2 2.5 . 5.9 2.1
Poor %
Fair % 12.8 6.7 24.2 18.8 8.8 8.1 18.4 15.0 22.5 16.8 20.8
Good % 44.8 39.0 54.5 31.3 49.8 43.2 44.7 45.0 30.0 46.2 47.9
Excellent % 39.1 50.0 21.2 40.6 40.6 48.6 27.6 37.5 47.5 31.1 29.2
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Resources to explore career options NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.16 3.23 2.82 3.00 3.24 3.24 3.06 3.09 3.13 3.18 3.02
  2.3 3.1 . 8.8 2.0 . 1.3 . 5.1 2.7 .
Poor %
Fair % 14.1 13.0 36.4 14.7 8.0 15.8 17.5 20.0 12.8 15.0 20.8
Good % 49.0 41.4 45.5 44.1 54.6 44.7 55.0 51.4 46.2 44.2 56.6
Excellent % 34.6 42.6 18.2 32.4 35.5 39.5 26.3 28.6 35.9 38.1 22.6
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Info avail through computers/Internet NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.29 3.36 2.94 3.30 3.35 3.29 3.08 3.33 3.31 3.30 3.12
  1.5 2.9 3.2 . 0.4 2.9 . . 2.6 3.2 .
Poor %
Fair % 9.0 7.5 22.6 8.1 4.5 8.8 18.1 10.0 7.7 8.8 16.9
Good % 49.0 40.5 51.6 54.1 54.9 44.1 55.6 47.5 46.2 42.4 54.2
Excellent % 40.5 49.1 22.6 37.8 40.3 44.1 26.4 42.5 43.6 45.6 28.8
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Career-related services overall NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.21 3.29 2.89 3.05 3.29 3.32 3.09 3.19 3.19 3.12 3.13
  1.6 2.9 . 5.3 0.3 . 1.2 . 2.4 3.8 .
Poor %
Fair % 10.1 7.6 25.7 15.8 5.6 10.5 14.8 13.9 9.5 10.7 16.4
Good % 54.3 47.1 60.0 47.4 58.7 47.4 58.0 52.8 54.8 55.0 54.1
Excellent % 33.9 42.4 14.3 31.6 35.4 42.1 25.9 33.3 33.3 30.5 29.5
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Q Campus bookstore

Avail of books/supplies at bookstore NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.77 2.61 2.55 2.92 2.85 2.98 2.63 2.73 2.64 2.88 2.79
  6.5 8.5 9.8 . 4.9 2.3 8.7 13.5 10.0 3.4 11.1
Poor %
Fair % 24.9 32.4 33.3 22.6 20.6 22.7 27.9 23.1 32.0 23.6 18.1
Good % 53.5 48.4 49.0 62.3 59.1 50.0 54.8 40.4 42.0 54.6 51.4
Excellent % 15.1 10.6 7.8 15.1 15.4 25.0 8.7 23.1 16.0 18.4 19.4
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Q Campus safety
Campus taken suff steps to ensure safety NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
  22.7 22.5 27.8 13.0 24.8 20.0 22.7 15.4 27.5 22.9 20.0
Not sure %
No % 11.7 11.0 25.9 11.1 9.2 6.7 16.4 15.4 9.8 11.7 10.7
Yes % 65.5 66.5 46.3 75.9 66.0 73.3 60.9 69.2 62.7 65.4 69.3
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Q Non-academic services

Service area: registration process NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.77 2.61 2.56 2.92 2.85 2.98 2.61 2.74 2.63 2.88 2.77
  3.7 5.4 2.0 3.7 3.2 4.4 2.8 4.0 4.0 3.4 4.1
Poor %
Fair % 19.5 23.9 17.6 18.5 16.2 17.8 22.4 18.0 18.0 20.3 23.3
Good % 52.3 47.3 60.8 42.6 54.0 48.9 57.0 48.0 54.0 53.1 53.4
Excellent % 24.5 23.4 19.6 35.2 26.6 28.9 17.8 30.0 24.0 23.2 19.2
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Service Area: Fina Aid Services NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.83 2.91 2.30 3.17 2.83 2.81 2.77 2.54 2.84 2.96 2.70
  7.4 9.4 18.2 3.3 6.1 7.7 6.1 8.3 3.1 6.1 10.8
Poor %
Fair % 23.2 16.2 36.4 13.3 24.1 26.9 25.8 41.7 28.1 20.7 18.9
Good % 48.7 48.7 42.4 46.7 50.5 42.3 53.0 37.5 50.0 43.9 59.5
Excellent % 20.6 25.6 3.0 36.7 19.3 23.1 15.2 12.5 18.8 29.3 10.8
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Service Area: Food Services NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.26 2.27 2.09 2.44 2.30 2.46 2.28 1.95 2.10 2.29 2.15
  20.9 22.7 21.3 14.0 20.5 15.4 19.3 36.8 17.5 17.9 26.7
Poor %
Fair % 38.3 35.6 51.1 34.9 36.4 35.9 39.8 34.2 55.0 39.3 36.7
Good % 34.4 33.7 25.5 44.2 35.3 35.9 34.9 26.3 27.5 38.5 31.7
Excellent % 6.4 8.0 2.1 7.0 7.8 12.8 6.0 2.6 . 4.3 5.0
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Service Area: Health Services NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.00 3.08 2.67 2.97 3.07 3.07 2.96 3.03 2.95 2.99 2.88
  5.4 3.0 11.9 9.4 5.3 . 6.6 5.4 7.7 3.5 7.7
Poor %
Fair % 17.5 18.7 28.6 9.4 11.1 26.7 19.7 16.2 15.4 23.9 21.2
Good % 48.4 45.5 40.5 56.3 55.1 40.0 44.7 48.6 51.3 42.5 46.2
Excellent % 28.7 32.8 19.0 25.0 28.4 33.3 28.9 29.7 25.6 30.1 25.0
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Service Area: Counseling (not career) NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.00 3.19 2.67 2.85 2.98 3.07 2.76 2.88 2.85 3.04 3.17
  4.9 4.3 11.1 . 4.8 . 10.3 . 7.7 4.2 4.3
Poor %
Fair % 17.0 17.0 22.2 30.8 15.5 14.3 17.2 25.0 23.1 16.7 8.7
Good % 51.7 34.0 55.6 53.8 57.1 64.3 58.6 62.5 46.2 50.0 52.2
Excellent % 26.4 44.7 11.1 15.4 22.6 21.4 13.8 12.5 23.1 29.2 34.8
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Service Area: Bus Services/Cashier NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.84 2.85 2.58 2.95 2.83 2.94 2.72 2.91 2.79 2.93 2.86
  4.6 4.4 8.3 2.4 3.3 5.7 6.7 3.0 8.8 6.1 2.0
Poor %
Fair % 23.0 21.9 33.3 14.3 23.3 17.1 26.7 36.4 20.6 18.3 27.5
Good % 55.9 57.7 50.0 69.0 60.8 54.3 54.7 27.3 52.9 52.2 52.9
Excellent % 16.4 16.1 8.3 14.3 12.7 22.9 12.0 33.3 17.6 23.5 17.6
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Service Area: Residence Life Programs NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.66 2.78 2.41 3.03 2.67 2.79 2.49 2.44 2.37 2.72 2.56
  7.5 5.1 9.8 . 6.9 2.9 7.1 11.1 16.7 8.4 14.0
Poor %
Fair % 32.0 27.4 43.9 17.1 31.2 26.5 45.7 44.4 36.7 28.4 27.9
Good % 48.0 52.1 41.5 62.9 50.0 58.8 38.6 33.3 40.0 46.3 46.5
Excellent % 12.5 15.4 4.9 20.0 11.9 11.8 8.6 11.1 6.7 16.8 11.6
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Service Area: Opps in Ex-Curric Act NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.19 3.22 3.00 3.35 3.24 3.18 3.01 3.24 3.18 3.18 3.09
  2.5 2.8 2.9 . 2.2 5.0 2.7 2.7 2.9 1.8 3.8
Poor %
Fair % 13.0 11.2 14.3 13.5 8.9 7.5 23.3 8.1 23.5 16.1 17.0
Good % 47.5 46.9 62.9 37.8 51.3 52.5 43.8 51.4 26.5 44.6 45.3
Excellent % 37.0 39.2 20.0 48.6 37.5 35.0 30.1 37.8 47.1 37.5 34.0
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Service Area: Opps in Commun Serv Projs NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.71 2.77 2.47 2.94 2.71 2.97 2.56 2.81 2.25 2.75 2.69
  9.0 8.3 5.9 6.1 8.2 . 13.1 6.3 25.0 11.1 8.3
Poor %
Fair % 29.3 28.3 47.1 18.2 27.8 30.0 32.8 25.0 29.2 27.3 36.1
Good % 43.3 41.7 41.2 51.5 48.5 43.3 39.3 50.0 41.7 37.4 33.3
Excellent % 18.4 21.7 5.9 24.2 15.5 26.7 14.8 18.8 4.2 24.2 22.2
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Service Area: Opps to Dev Ldrshp Skills NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.95 2.99 2.94 3.11 2.92 3.03 2.93 2.94 2.69 3.02 2.89
  3.8 3.7 2.8 5.7 3.0 . 4.4 2.8 9.4 3.1 9.1
Poor %
Fair % 23.4 23.5 25.0 20.0 22.0 20.0 29.4 27.8 31.3 22.0 20.5
Good % 46.2 43.4 47.2 31.4 54.7 57.1 35.3 41.7 40.6 44.1 43.2
Excellent % 26.5 29.4 25.0 42.9 20.3 22.9 30.9 27.8 18.8 30.7 27.3
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Q Non-academic services staff

Staff Resp: Registration Process NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.91 2.84 2.84 3.14 2.95 2.81 2.84 2.86 3.02 2.89 2.97
  4.2 5.4 7.9 2.3 3.4 2.7 2.2 14.0 2.3 3.8 3.2
Poor %
Fair % 22.2 24.3 10.5 18.2 20.8 27.0 26.4 18.6 16.3 27.5 21.0
Good % 51.8 51.4 71.1 43.2 53.0 56.8 57.1 34.9 58.1 45.0 51.6
Excellent % 21.8 18.9 10.5 36.4 22.8 13.5 14.3 32.6 23.3 23.7 24.2
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Staff Resp: Fin Aid Services NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.74 2.70 2.24 3.15 2.80 2.64 2.69 2.63 2.80 2.77 2.68
  12.0 14.0 28.0 3.7 10.2 4.5 13.6 12.5 10.0 13.0 11.8
Poor %
Fair % 22.3 22.4 28.0 14.8 21.4 36.4 18.6 33.3 23.3 18.8 23.5
Good % 45.5 43.0 36.0 44.4 46.4 50.0 52.5 33.3 43.3 46.4 50.0
Excellent % 20.2 20.6 8.0 37.0 21.9 9.1 15.3 20.8 23.3 21.7 14.7
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Staff Resp: Food Services NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.47 2.50 2.21 2.74 2.55 2.48 2.40 2.38 2.33 2.31 2.54
  18.7 16.3 25.6 10.5 17.8 18.2 20.8 26.5 17.9 20.8 19.6
Poor %
Fair % 28.0 30.6 33.3 34.2 22.3 27.3 32.5 17.6 35.9 35.6 21.4
Good % 40.7 39.5 35.9 26.3 46.6 42.4 32.5 47.1 41.0 35.6 44.6
Excellent % 12.6 13.6 5.1 28.9 13.3 12.1 14.3 8.8 5.1 7.9 14.3
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Staff Resp: Health Services NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.99 3.07 2.58 2.83 3.11 2.89 2.78 3.12 2.89 2.97 2.98
  7.1 7.3 13.9 3.4 5.3 3.7 13.0 6.1 10.5 5.4 6.4
Poor %
Fair % 18.3 16.3 30.6 31.0 13.2 25.9 23.2 15.2 15.8 21.7 17.0
Good % 43.6 39.0 38.9 44.8 47.4 48.1 36.2 39.4 47.4 43.5 48.9
Excellent % 31.0 37.4 16.7 20.7 34.2 22.2 27.5 39.4 26.3 29.3 27.7
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Staff Resp: Counseling (not career) NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 3.08 3.15 2.86 3.00 3.03 3.18 3.00 3.00 3.08 3.14 3.25
  5.1 4.9 14.3 . 6.3 . 7.1 12.5 . 2.8 5.0
Poor %
Fair % 16.9 19.5 . 27.3 16.5 . 25.0 12.5 23.1 22.2 .
Good % 42.9 31.7 71.4 45.5 45.6 81.8 28.6 37.5 46.2 33.3 60.0
Excellent % 35.0 43.9 14.3 27.3 31.6 18.2 39.3 37.5 30.8 41.7 35.0
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Staff Resp: Bus Services/Cashier NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.78 2.85 2.67 2.89 2.73 2.87 2.58 2.80 3.00 2.78 2.81
  7.9 2.4 6.7 10.8 8.8 6.5 13.8 10.0 3.0 10.4 6.4
Poor %
Fair % 23.7 25.4 30.0 18.9 22.4 12.9 26.2 33.3 21.2 22.9 25.5
Good % 51.3 57.1 53.3 40.5 55.7 67.7 47.7 23.3 48.5 44.8 48.9
Excellent % 17.2 15.1 10.0 29.7 13.2 12.9 12.3 33.3 27.3 21.9 19.1
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Staff Resp: Residence Life Programs NCSU College/School
CALS Design CEP COE CFR CHASS PAMS COT COM FYC
Mean 2.76 2.84 2.47 3.14 2.73 2.77 2.61 2.74 2.97 2.80 2.59
  8.6 5.8 9.4 . 10.6 . 9.7 7.4 3.3 11.1 15.4
Poor %
Fair % 25.3 24.3 40.6 20.7 23.9 30.8 30.6 29.6 20.0 21.0 23.1
Good % 47.8 49.5 43.8 44.8 46.8 61.5 48.4 44.4 53.3 44.4 48.7
Excellent % 18.3 20.4 6.3 34.5 18.6 7.7 11.3 18.5 23.3 23.5 12.8
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For more information on the 1999 Sophomore Student Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu

Posted: March, 2000

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