North Carolina State University
2008 Sophomore Student Survey:
Gender and Racial/Ethnic Frequency Distributions
(Non-Academic Services)



This document reports the frequency distributions by gender and race/ethnicity for items related to non-academic services on the 2008 Sophomore Survey. Tables comparing mean ratings are also available. For exact question wording, see the survey instrument, or click on the "Q" in the table headers below.

Non-Academic Service Areas | Non-Academic Services Staff

Q Non-Academic Service Areas
Service Area: Registration Process All Women Men AfAm White Other
4: Excellent 25.2 23.9 26.6 32.5 23.6 31.3
3: Good 58.7 57.6 59.9 53.8 59.8 53.4
2: Fair 13.2 15.5 10.8 8.8 13.8 12.2
1: Poor 2.9 3.1 2.8 5.0 2.7 3.1


Service Area: Financial Aid Application/Award All Women Men AfAm White Other
4: Excellent 29.8 30.0 29.5 31.7 29.0 32.4
3: Good 50.9 47.5 55.0 50.0 50.6 53.3
2: Fair 13.4 14.8 11.7 9.8 14.4 10.5
1: Poor 5.9 7.7 3.7 8.5 5.9 3.8


Service Area: Financial Aid Disbursement All Women Men AfAm White Other
4: Excellent 29.7 30.0 29.3 29.5 29.0 33.3
3: Good 51.0 47.2 55.1 44.9 51.9 51.0
2: Fair 14.1 15.8 12.1 14.1 14.4 12.5
1: Poor 5.3 6.9 3.4 11.5 4.7 3.1


Service Area: Food Services All Women Men AfAm White Other
4: Excellent 15.4 15.2 15.6 17.2 14.9 17.7
3: Good 47.2 44.7 50.0 39.1 49.0 40.4
2: Fair 25.7 27.3 24.0 29.9 25.3 26.2
1: Poor 11.6 12.8 10.4 13.8 10.8 15.6


Service Area: Health Services All Women Men AfAm White Other
4: Excellent 36.2 36.4 35.8 36.8 36.3 34.5
3: Good 47.6 45.4 50.3 48.7 48.0 44.0
2: Fair 13.3 14.9 11.3 10.5 12.9 18.1
1: Poor 2.9 3.2 2.6 3.9 2.8 3.4


Service Area: Counseling (personal) All Women Men AfAm White Other
4: Excellent 31.0 35.4 26.8 31.4 31.0 31.0
3: Good 56.2 51.7 60.7 54.3 56.7 54.8
2: Fair 10.0 9.0 10.9 11.4 9.9 9.5
1: Poor 2.8 3.9 1.6 2.9 2.5 4.8


Service Area: Business Services/Cashier All Women Men AfAm White Other
4: Excellent 24.0 25.5 22.5 21.9 23.9 26.1
3: Good 60.2 59.3 61.2 56.2 61.3 55.7
2: Fair 13.9 13.2 14.7 17.8 12.9 17.4
1: Poor 1.9 2.1 1.6 4.1 1.8 0.9


Service Area: Residence Life Programs All Women Men AfAm White Other
4: Excellent 22.8 24.6 20.5 25.9 22.4 22.9
3: Good 53.9 54.1 53.7 50.6 54.8 50.5
2: Fair 18.9 17.5 20.5 19.8 18.6 20.2
1: Poor 4.4 3.7 5.3 3.7 4.2 6.4


Service Area: Opps in ex-curr activities All Women Men AfAm White Other
4: Excellent 33.2 34.9 31.1 40.2 33.2 28.2
3: Good 52.4 51.0 53.9 41.5 52.9 55.6
2: Fair 12.3 11.8 12.9 13.4 12.1 12.9
1: Poor 2.1 2.2 2.0 4.9 1.7 3.2
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Q Non-Academic Services Staff
Staff Resp: Registration Process All Women Men AfAm White Other
4: Excellent 25.0 24.0 26.2 27.4 23.8 32.3
3: Good 56.5 55.1 58.0 52.1 57.3 53.2
2: Fair 15.2 16.8 13.4 19.2 15.4 11.3
1: Poor 3.3 4.1 2.4 1.4 3.5 3.2


Staff Resp: Financial Aid Application/Award All Women Men AfAm White Other
4: Excellent 31.1 30.4 31.9 30.9 30.5 34.6
3: Good 47.0 44.3 50.1 45.7 47.2 47.1
2: Fair 15.6 17.2 13.7 13.6 16.1 14.4
1: Poor 6.3 8.1 4.2 9.9 6.2 3.8


Staff Resp: Financial Aid Disbursement All Women Men AfAm White Other
4: Excellent 30.9 30.9 31.0 29.7 30.8 32.6
3: Good 48.0 44.2 52.3 44.6 48.0 51.1
2: Fair 15.2 17.2 13.0 14.9 15.9 12.0
1: Poor 5.8 7.7 3.7 10.8 5.3 4.3


Staff Resp: Food Services All Women Men AfAm White Other
4: Excellent 18.9 18.4 19.4 21.4 18.4 20.1
3: Good 45.3 45.7 44.8 42.9 46.4 39.6
2: Fair 23.7 23.7 23.7 20.2 23.7 25.9
1: Poor 12.2 12.2 12.1 15.5 11.5 14.4


Staff Resp: Health Services All Women Men AfAm White Other
4: Excellent 34.8 35.2 34.3 37.3 35.0 31.6
3: Good 45.5 42.4 49.4 45.3 45.8 43.0
2: Fair 14.8 16.0 13.4 10.7 14.5 20.2
1: Poor 4.8 6.4 2.9 6.7 4.6 5.3


Staff Resp: Counseling (personal) All Women Men AfAm White Other
4: Excellent 33.6 37.7 29.6 32.4 33.8 33.3
3: Good 50.3 42.9 57.5 52.9 50.7 45.2
2: Fair 12.1 14.3 10.1 11.8 11.2 19.0
1: Poor 4.0 5.1 2.8 2.9 4.3 2.4


Staff Resp: Business Services/Cashier All Women Men AfAm White Other
4: Excellent 25.0 27.3 22.6 25.4 24.1 30.9
3: Good 57.8 57.6 58.0 50.7 60.1 47.3
2: Fair 14.9 13.2 16.9 21.1 13.7 19.1
1: Poor 2.3 1.9 2.6 2.8 2.1 2.7


Staff Resp: Residence Life Programs All Women Men AfAm White Other
4: Excellent 24.9 26.4 23.0 28.4 24.3 26.7
3: Good 52.6 52.7 52.5 49.4 53.4 49.5
2: Fair 17.2 16.1 18.6 17.3 17.5 15.2
1: Poor 5.3 4.8 5.9 4.9 4.8 8.6


Staff Resp: Opps in ex-curr activities All Women Men AfAm White Other
4: Excellent 31.3 33.8 28.5 36.3 30.9 30.8
3: Good 53.2 51.8 54.8 43.8 54.1 53.3
2: Fair 13.0 12.5 13.5 15.0 12.7 13.3
1: Poor 2.5 2.0 3.1 5.0 2.3 2.5
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For more information on the 2008 Sophomore Student Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu

Posted: April, 2009

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