North Carolina State University
2008 Sophomore Student Survey:
Gender and Racial/Ethnic Frequency Distributions
(Academic Services)


This document reports the frequency distributions by gender and race/ethnicity for items related to "Academic Services" on the 2008 Sophomore Survey. Tables comparing mean ratings are also available. For exact question wording, see the survey instrument, or click on the "Q" in the table headers below.

Orientation for new students | Academic Advising | Academic Assistance and Tutoring Services | Library | Technology | Career-related services | Campus Bookstore


Q Orientation for new students
Length of orientation session All Women Men AfAm White Other
4: Excellent 10.9 10.0 11.9 16.1 10.6 9.4
3: Good 55.8 54.7 57.1 57.5 55.1 60.1
2: Fair 25.4 26.7 23.8 25.3 25.4 25.4
1: Poor 7.9 8.5 7.2 1.1 8.9 5.1


Quality of orientation programs All Women Men AfAm White Other
4: Excellent 10.5 9.6 11.5 11.6 10.5 9.5
3: Good 55.7 56.7 54.7 55.8 56.5 50.4
2: Fair 29.3 29.9 28.6 27.9 28.7 34.3
1: Poor 4.5 3.9 5.2 4.7 4.3 5.8


Helpfulness of orientation staff All Women Men AfAm White Other
4: Excellent 26.8 27.1 26.4 29.1 26.9 24.8
3: Good 56.1 55.5 56.7 52.3 57.5 48.2
2: Fair 15.5 15.2 15.8 17.4 14.2 23.4
1: Poor 1.7 2.2 1.1 1.2 1.4 3.6


Orientations accomodations All Women Men AfAm White Other
4: Excellent 14.1 13.7 14.7 16.5 13.6 16.3
3: Good 54.6 55.7 53.3 51.8 55.8 48.1
2: Fair 28.0 26.8 29.4 31.8 27.6 28.9
1: Poor 3.2 3.8 2.6 0.0 3.0 6.7


Overall effectiveness of orientation All Women Men AfAm White Other
4: Excellent 14.2 13.6 14.9 21.6 13.9 11.8
3: Good 57.7 59.8 55.3 55.7 58.2 55.9
2: Fair 23.7 22.6 25.0 21.6 23.5 26.5
1: Poor 4.4 4.0 4.8 1.1 4.5 5.9
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Q Academic Advising
Access to advisor All Women Men AfAm White Other
4: Excellent 32.4 32.2 32.6 36.6 32.5 28.7
3: Good 42.3 41.9 42.7 32.3 43.2 42.0
2: Fair 18.2 18.3 18.2 20.4 17.7 20.4
1: Poor 7.1 7.6 6.5 10.8 6.6 8.9


Sufficient time with advisor All Women Men AfAm White Other
4: Excellent 30.4 28.9 32.2 38.7 30.0 28.4
3: Good 38.1 38.8 37.4 23.7 39.1 40.0
2: Fair 23.0 24.0 21.9 24.7 23.1 21.3
1: Poor 8.4 8.3 8.5 12.9 7.7 10.3


Accurate info on degree reqs/course sequencing All Women Men AfAm White Other
4: Excellent 33.1 31.3 35.1 34.4 33.0 32.5
3: Good 39.8 37.4 42.5 41.9 39.7 39.0
2: Fair 20.2 23.4 16.6 16.1 20.8 18.8
1: Poor 6.9 8.0 5.8 7.5 6.5 9.7


Advisor knowledge of policies/procedures All Women Men AfAm White Other
4: Excellent 28.1 25.4 31.1 36.3 27.9 24.3
3: Good 48.1 47.6 48.6 33.0 49.3 48.7
2: Fair 18.7 20.6 16.4 26.4 17.9 19.1
1: Poor 5.2 6.3 3.9 4.4 4.9 7.9


Academic advising services overall All Women Men AfAm White Other
4: Excellent 28.2 27.1 29.3 31.9 28.2 25.8
3: Good 43.5 42.5 44.7 34.0 43.9 46.5
2: Fair 22.1 24.0 19.9 27.7 21.9 20.0
1: Poor 6.3 6.4 6.1 6.4 6.0 7.7
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Q Academic Assistance and Tutoring
Academic assistance in writing All Women Men AfAm White Other
4: Excellent 23.0 23.9 22.1 30.6 22.7 18.3
3: Good 59.2 57.1 61.3 51.0 60.0 61.7
2: Fair 15.3 16.1 14.6 16.3 14.6 18.3
1: Poor 2.5 2.9 2.0 2.0 2.7 1.7


Academic assistance in reading All Women Men AfAm White Other
4: Excellent 17.7 16.8 18.6 20.6 18.6 11.1
3: Good 59.4 61.5 57.5 58.8 58.4 64.4
2: Fair 19.7 16.1 22.8 20.6 19.9 17.8
1: Poor 3.2 5.6 1.2 0.0 3.0 6.7


Academic assistance in mathematics All Women Men AfAm White Other
4: Excellent 30.9 30.8 31.0 37.9 29.3 34.8
3: Good 51.5 50.5 52.7 44.8 52.9 48.9
2: Fair 14.2 15.6 12.7 17.2 13.8 14.1
1: Poor 3.4 3.1 3.7 0.0 4.0 2.2


Academic assistance in study skills All Women Men AfAm White Other
4: Excellent 20.7 18.9 22.3 28.3 20.2 16.3
3: Good 55.2 54.3 55.9 52.2 55.3 57.1
2: Fair 20.4 22.3 18.8 19.6 19.9 24.5
1: Poor 3.7 4.6 3.0 0.0 4.6 2.0


Academic assistance in foreign language All Women Men AfAm White Other
4: Excellent 21.3 23.4 19.3 28.1 21.2 16.7
3: Good 53.1 51.8 54.3 50.0 54.2 50.0
2: Fair 19.9 19.0 20.7 15.6 18.7 28.6
1: Poor 5.8 5.8 5.7 6.3 5.9 4.8


Academic assistance in computer science All Women Men AfAm White Other
4: Excellent 21.4 21.8 21.2 25.0 21.5 18.6
3: Good 54.2 56.5 52.7 50.0 55.3 51.2
2: Fair 19.2 18.5 19.6 14.3 18.1 27.9
1: Poor 5.2 3.2 6.5 10.7 5.1 2.3


Academic assistance in science All Women Men AfAm White Other
4: Excellent 30.2 28.5 31.9 35.1 29.6 29.6
3: Good 52.4 53.2 51.6 49.1 52.5 54.3
2: Fair 13.6 14.1 13.0 14.0 13.5 13.6
1: Poor 3.9 4.2 3.5 1.8 4.4 2.5


Academic help services overall All Women Men AfAm White Other
4: Excellent 20.7 20.3 21.2 19.7 20.7 21.6
3: Good 59.3 59.7 58.8 62.1 59.0 58.8
2: Fair 18.2 18.6 17.6 18.2 18.2 17.6
1: Poor 1.8 1.4 2.4 0.0 2.0 2.0
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Q Library
Library hours of operation All Women Men AfAm White Other
4: Excellent 68.6 68.2 69.1 73.4 67.6 72.3
3: Good 29.8 30.7 28.8 22.3 31.0 26.5
2: Fair 1.4 1.0 1.8 3.2 1.2 1.3
1: Poor 0.2 0.1 0.3 1.1 0.2 0.0


Staff responsiveness All Women Men AfAm White Other
4: Excellent 40.8 42.1 39.3 43.5 39.3 49.2
3: Good 49.6 48.1 51.3 47.1 51.3 40.0
2: Fair 8.6 8.8 8.4 9.4 8.2 10.8
1: Poor 1.0 1.0 1.0 0.0 1.3 0.0


Access to databases and collections All Women Men AfAm White Other
4: Excellent 47.8 47.6 48.0 54.8 46.6 51.4
3: Good 47.3 48.0 46.6 39.8 48.6 43.2
2: Fair 4.6 4.2 5.0 4.3 4.5 5.4
1: Poor 0.2 0.2 0.3 1.1 0.2 0.0


Training to use library All Women Men AfAm White Other
4: Excellent 27.9 28.3 27.5 33.3 26.4 35.4
3: Good 45.8 44.9 46.8 42.9 45.6 49.6
2: Fair 19.6 20.1 19.1 20.2 21.0 9.4
1: Poor 6.6 6.7 6.5 3.6 7.0 5.5


Library services overall All Women Men AfAm White Other
4: Excellent 44.5 42.7 46.7 48.9 43.0 52.3
3: Good 51.5 53.3 49.5 45.7 53.1 44.4
2: Fair 3.9 4.1 3.7 5.4 3.8 3.3
1: Poor 0.1 0.0 0.2 0.0 0.1 0.0
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Q Technolog
Access to the Internet All Women Men AfAm White Other
4: Excellent 61.0 56.3 66.2 63.2 59.8 68.4
3: Good 35.0 39.3 30.3 31.6 36.6 25.8
2: Fair 3.6 4.0 3.2 5.3 3.1 5.8
1: Poor 0.4 0.4 0.3 0.0 0.5 0.0


Hrs of op for comp center labs and help All Women Men AfAm White Other
4: Excellent 49.3 46.8 52.0 56.8 47.1 60.1
3: Good 45.3 47.3 43.1 37.5 47.2 37.1
2: Fair 4.8 5.3 4.2 5.7 5.1 2.1
1: Poor 0.6 0.5 0.7 0.0 0.6 0.7


Access to up-to-date facilities All Women Men AfAm White Other
4: Excellent 48.0 46.2 49.9 52.2 46.7 54.4
3: Good 45.8 48.2 43.1 42.2 46.8 40.8
2: Fair 5.7 5.1 6.3 5.6 5.8 4.8
1: Poor 0.6 0.5 0.7 0.0 0.7 0.0


Access to trained staff for help All Women Men AfAm White Other
4: Excellent 32.7 33.0 32.4 36.6 30.9 42.7
3: Good 49.4 51.0 47.7 48.8 50.4 42.7
2: Fair 16.0 14.2 18.0 13.4 16.7 12.9
1: Poor 1.9 1.8 1.9 1.2 2.0 1.6


Technology training classes All Women Men AfAm White Other
4: Excellent 33.3 34.0 32.7 42.1 31.1 42.9
3: Good 49.6 50.3 49.0 42.1 51.3 41.8
2: Fair 14.7 13.4 15.8 10.5 15.3 13.2
1: Poor 2.4 2.3 2.5 5.3 2.2 2.2


Technology services overall All Women Men AfAm White Other
4: Excellent 38.9 35.5 42.5 40.4 37.6 47.0
3: Good 56.3 59.0 53.3 51.1 58.0 47.0
2: Fair 4.7 5.3 4.0 8.5 4.2 6.0
1: Poor 0.2 0.1 0.2 0.0 0.2 0.0
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Q Career-Related Services
Opportunity for career assistance All Women Men AfAm White Other
4: Excellent 27.6 27.7 27.5 25.4 27.8 27.6
3: Good 55.6 56.0 55.3 59.2 55.1 56.9
2: Fair 14.4 13.9 14.8 12.7 14.5 14.7
1: Poor 2.4 2.4 2.4 2.8 2.6 0.9


Info. on internships/co-op/other All Women Men AfAm White Other
4: Excellent 29.9 28.5 31.4 38.7 29.1 29.6
3: Good 49.7 50.0 49.4 46.7 49.8 51.2
2: Fair 16.8 17.7 15.7 13.3 17.2 16.0
1: Poor 3.7 3.8 3.5 1.3 3.9 3.2


Resources to explore career options All Women Men AfAm White Other
4: Excellent 28.5 28.3 28.7 28.4 28.1 31.4
3: Good 50.8 49.9 51.8 60.8 50.7 45.5
2: Fair 17.5 18.6 16.3 9.5 17.5 22.3
1: Poor 3.2 3.1 3.3 1.4 3.7 0.8


Info. avail through computers/Internet All Women Men AfAm White Other
4: Excellent 30.1 30.9 29.2 31.7 30.1 29.4
3: Good 52.7 52.3 53.2 58.5 51.4 57.9
2: Fair 14.3 14.2 14.5 6.1 15.4 11.9
1: Poor 2.9 2.6 3.1 3.7 3.1 0.8


Career-related services overall All Women Men AfAm White Other
4: Excellent 24.6 24.6 24.7 26.9 24.3 25.4
3: Good 56.8 56.7 56.9 60.3 56.6 56.3
2: Fair 16.2 16.6 15.8 10.3 16.4 18.3
1: Poor 2.4 2.2 2.5 2.6 2.7 0.0
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Q Campus Bookstore
Avail of books/supplies at bookstore All Women Men AfAm White Other
4: Excellent 29.5 28.2 31.1 35.2 28.3 34.9
3: Good 53.3 55.9 50.5 49.5 54.6 47.0
2: Fair 14.4 13.5 15.4 11.0 14.5 15.4
1: Poor 2.7 2.5 3.0 4.4 2.6 2.7


Virtual Advising Center Web site All Women Men AfAm White Other
4: Excellent 20.9 22.4 19.4 25.5 19.3 29.1
3: Good 62.5 62.7 62.3 60.0 64.8 47.7
2: Fair 14.9 12.8 17.0 12.7 13.9 23.3
1: Poor 1.7 2.1 1.3 1.8 2.0 0.0
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For more information on the 2008 Sophomore Student Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu

Posted: April, 2009

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