North Carolina State University
2004 Sophomore Student Survey:
Gender and Racial/Ethnic Frequency Distributions
(Academic Services)


This document reports the frequency distributions by gender and race/ethnicity for items related to "Academic Services" on the 2004 Sophomore Survey. A table comparing mean ratings is available on the web. Exact question wording is available on the web or by clicking on the "Q" in the section heading of the tables.

Orientation for new students | Academic Advising | Academic Assistance and Tutoring Services | Library | Technology | Career-related services | Campus Bookstore



Q Orientation for new students

Length of orientation session
All
Women
Men
AfAm
White
Other
4: Excellent
14.6%
15.4%
13.7%
16.7%
14.2%
16.5%
3: Good
59.0%
60.4%
57.4%
63.5%
58.6%
58.2%
2: Fair
20.5%
20.0%
21.1%
15.6%
21.0%
20.3%
1: Poor
5.9%
4.2%
7.8%
4.2%
6.2%
5.1%


Quality of orientation programs
All
Women
Men
AfAm
White
Other
4: Excellent
15.2%
15.3%
15.2%
21.1%
14.9%
12.3%
3: Good
55.2%
54.9%
55.6%
61.1%
54.2%
59.3%
2: Fair
25.9%
27.5%
24.2%
15.8%
26.9%
27.2%
1: Poor
3.6%
2.3%
5.1%
2.1%
4.0%
1.2%


Helpfulness of orientation staff
All
Women
Men
AfAm
White
Other
4: Excellent
32.0%
33.2%
30.8%
39.8%
31.8%
24.7%
3: Good
53.9%
52.0%
56.1%
52.0%
53.9%
56.8%
2: Fair
12.1%
12.9%
11.2%
7.1%
12.2%
17.3%
1: Poor
1.9%
1.9%
1.9%
1.0%
2.1%
1.2%


Orientations accomodations
All
Women
Men
AfAm
White
Other
4: Excellent
14.9%
14.8%
15.0%
22.0%
14.6%
10.4%
3: Good
59.3%
59.3%
59.3%
58.2%
59.3%
61.0%
2: Fair
22.5%
23.1%
21.7%
18.7%
22.4%
27.3%
1: Poor
3.3%
2.8%
3.9%
1.1%
3.7%
1.3%


Overall effectiveness of orientation
All
Women
Men
AfAm
White
Other
4: Excellent
16.0%
15.8%
16.2%
16.7%
16.1%
13.8%
3: Good
62.4%
63.3%
61.4%
69.8%
61.0%
68.8%
2: Fair
18.3%
17.9%
18.7%
11.5%
19.2%
16.3%
1: Poor
3.3%
3.0%
3.7%
2.1%
3.6%
1.3%
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Q Academic Advising

Access to advisor
All
Women
Men
AfAm
White
Other
4: Excellent
37.4%
37.4%
37.4%
35.3%
37.6%
36.8%
3: Good
41.7%
41.7%
41.8%
45.1%
41.6%
39.1%
2: Fair
16.3%
17.2%
15.3%
15.7%
16.0%
20.7%
1: Poor
4.6%
3.8%
5.5%
3.9%
4.8%
3.4%


Sufficient time with advisor
All
Women
Men
AfAm
White
Other
4: Excellent
32.6%
32.6%
32.6%
32.7%
32.6%
32.9%
3: Good
39.4%
38.2%
40.7%
41.6%
39.5%
35.3%
2: Fair
22.3%
24.0%
20.4%
17.8%
22.3%
28.2%
1: Poor
5.6%
5.1%
6.3%
7.9%
5.6%
3.5%


Accurate info on degree reqs/course sequencing
All
Women
Men
AfAm
White
Other
4: Excellent
35.3%
35.0%
35.6%
37.3%
35.3%
33.0%
3: Good
35.7%
32.2%
39.5%
35.3%
35.6%
36.4%
2: Fair
22.1%
25.3%
18.6%
22.5%
22.1%
22.7%
1: Poor
6.9%
7.5%
6.2%
4.9%
7.0%
8.0%


Advisor knowledge of policies/procedures
All
Women
Men
AfAm
White
Other
4: Excellent
33.2%
30.5%
36.4%
36.0%
32.4%
39.8%
3: Good
42.8%
41.0%
44.9%
42.0%
43.2%
39.8%
2: Fair
19.2%
23.3%
14.5%
17.0%
19.7%
15.9%
1: Poor
4.7%
5.2%
4.2%
5.0%
4.7%
4.5%


Academic advising services overall
All
Women
Men
AfAm
White
Other
4: Excellent
32.8%
31.9%
33.9%
30.7%
33.1%
32.6%
3: Good
42.4%
41.5%
43.5%
46.5%
42.1%
41.9%
2: Fair
19.9%
22.2%
17.5%
18.8%
19.9%
22.1%
1: Poor
4.8%
4.5%
5.2%
4.0%
5.0%
3.5%
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Q Academic Assistance and Tutoring

Academic assistance in writing
All
Women
Men
AfAm
White
Other
4: Excellent
27.9%
30.3%
25.6%
40.8%
26.0%
20.8%
3: Good
53.0%
51.6%
54.4%
46.9%
54.5%
50.0%
2: Fair
15.6%
12.3%
18.8%
10.2%
15.7%
25.0%
1: Poor
3.5%
5.8%
1.3%
2.0%
3.7%
4.2%


Academic assistance in reading
All
Women
Men
AfAm
White
Other
4: Excellent
17.0%
17.7%
16.5%
24.1%
17.0%
5.6%
3: Good
53.8%
55.2%
52.8%
44.8%
55.7%
50.0%
2: Fair
24.2%
19.8%
27.6%
20.7%
23.3%
38.9%
1: Poor
4.9%
7.3%
3.1%
10.3%
4.0%
5.6%


Academic assistance in mathematics
All
Women
Men
AfAm
White
Other
4: Excellent
31.7%
29.4%
34.0%
44.4%
29.7%
29.0%
3: Good
51.9%
54.1%
49.6%
37.5%
54.7%
48.4%
2: Fair
14.1%
14.5%
13.7%
15.3%
13.2%
22.6%
1: Poor
2.3%
2.0%
2.7%
2.8%
2.5%
0.0%


Academic assistance in study skills
All
Women
Men
AfAm
White
Other
4: Excellent
21.1%
21.8%
20.5%
28.2%
20.7%
11.1%
3: Good
54.7%
55.5%
54.1%
53.8%
54.8%
55.6%
2: Fair
19.2%
17.6%
20.5%
15.4%
18.8%
33.3%
1: Poor
4.9%
5.0%
4.8%
2.6%
5.8%
0.0%


Academic assistance in foreign language
All
Women
Men
AfAm
White
Other
4: Excellent
24.2%
24.8%
23.6%
31.0%
24.4%
7.1%
3: Good
52.7%
51.5%
53.8%
51.7%
53.0%
50.0%
2: Fair
17.9%
15.8%
19.8%
13.8%
17.1%
35.7%
1: Poor
5.3%
7.9%
2.8%
3.4%
5.5%
7.1%


Academic assistance in computer science
All
Women
Men
AfAm
White
Other
4: Excellent
25.2%
25.0%
25.4%
29.7%
24.9%
21.7%
3: Good
52.4%
53.7%
51.7%
59.5%
52.6%
39.1%
2: Fair
16.5%
15.7%
16.9%
8.1%
16.1%
34.8%
1: Poor
5.8%
5.6%
6.0%
2.7%
6.4%
4.3%


Academic assistance in science
All
Women
Men
AfAm
White
Other
4: Excellent
37.2%
36.6%
37.8%
43.5%
36.1%
39.0%
3: Good
51.8%
51.7%
52.0%
46.8%
53.0%
46.3%
2: Fair
8.6%
8.9%
8.3%
6.5%
8.4%
14.6%
1: Poor
2.4%
2.7%
2.0%
3.2%
2.5%
0.0%


Academic help services overall
All
Women
Men
AfAm
White
Other
4: Excellent
27.6%
27.8%
27.4%
32.9%
27.7%
16.3%
3: Good
60.9%
61.1%
60.6%
57.3%
60.5%
72.1%
2: Fair
10.0%
9.4%
10.7%
8.5%
10.1%
11.6%
1: Poor
1.5%
1.8%
1.3%
1.2%
1.7%
0.0%
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Q Library

Library hours of operation
All
Women
Men
AfAm
White
Other
4: Excellent
69.4%
69.1%
69.7%
70.6%
69.3%
69.4%
3: Good
27.4%
28.3%
26.4%
26.5%
27.5%
28.2%
2: Fair
2.8%
2.3%
3.3%
1.0%
3.0%
2.4%
1: Poor
0.4%
0.3%
0.6%
2.0%
0.3%
0.0%


Access to databases and collections
All
Women
Men
AfAm
White
Other
4: Excellent
54.9%
54.2%
55.8%
53.1%
55.0%
56.8%
3: Good
40.5%
41.2%
39.7%
41.8%
40.6%
38.3%
2: Fair
4.5%
4.5%
4.5%
4.1%
4.5%
4.9%
1: Poor
0.1%
0.2%
0.0%
1.0%
0.0%
0.0%


Training to use library
All
Women
Men
AfAm
White
Other
4: Excellent
28.7%
27.4%
30.3%
31.4%
27.7%
37.2%
3: Good
44.0%
43.1%
45.0%
43.0%
44.6%
37.2%
2: Fair
22.9%
24.6%
21.1%
19.8%
23.3%
21.8%
1: Poor
4.4%
5.0%
3.7%
5.8%
4.3%
3.8%


Library services overall
All
Women
Men
AfAm
White
Other
4: Excellent
50.4%
48.0%
53.2%
56.9%
49.4%
54.0%
3: Good
45.5%
48.0%
42.7%
38.2%
46.5%
43.7%
2: Fair
3.9%
3.8%
3.9%
3.9%
4.0%
2.3%
1: Poor
0.2%
0.2%
0.2%
1.0%
0.1%
0.0%
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Q Technology

Access to the Internet
All
Women
Men
AfAm
White
Other
4: Excellent
72.7%
72.3%
73.1%
80.4%
71.7%
74.4%
3: Good
24.6%
26.0%
23.1%
18.6%
25.4%
23.3%
2: Fair
2.3%
1.1%
3.6%
0.0%
2.6%
1.1%
1: Poor
0.4%
0.6%
0.2%
1.0%
0.3%
1.1%


Hrs of op for comp center labs and help
All
Women
Men
AfAm
White
Other
4: Excellent
53.8%
51.4%
56.5%
66.7%
52.0%
59.3%
3: Good
38.9%
40.4%
37.3%
29.3%
40.1%
37.2%
2: Fair
6.3%
7.1%
5.4%
3.0%
7.0%
2.3%
1: Poor
0.9%
1.0%
0.8%
1.0%
0.9%
1.2%


Access to up-to-date facilities
All
Women
Men
AfAm
White
Other
4: Excellent
50.4%
49.8%
50.9%
56.8%
49.4%
54.2%
3: Good
44.6%
46.3%
42.7%
38.9%
45.5%
41.0%
2: Fair
4.8%
3.7%
6.0%
3.2%
5.0%
4.8%
1: Poor
0.3%
0.2%
0.4%
1.1%
0.2%
0.0%


Access to trained staff for help
All
Women
Men
AfAm
White
Other
4: Excellent
31.4%
30.3%
32.6%
37.1%
30.2%
37.3%
3: Good
46.0%
46.6%
45.4%
44.9%
46.2%
45.3%
2: Fair
19.8%
20.7%
18.8%
13.5%
21.1%
13.3%
1: Poor
2.8%
2.4%
3.2%
4.5%
2.5%
4.0%


Technology training classes
All
Women
Men
AfAm
White
Other
4: Excellent
31.9%
30.4%
33.1%
36.8%
31.4%
30.9%
3: Good
50.9%
53.6%
48.7%
47.4%
51.0%
52.7%
2: Fair
14.1%
12.1%
15.7%
8.8%
14.7%
14.5%
1: Poor
3.1%
3.9%
2.5%
7.0%
2.9%
1.8%


Technology services overall
All
Women
Men
AfAm
White
Other
4: Excellent
45.5%
42.8%
48.4%
53.1%
44.3%
50.0%
3: Good
50.4%
53.2%
47.3%
44.9%
51.4%
45.6%
2: Fair
4.0%
3.8%
4.2%
1.0%
4.2%
4.4%
1: Poor
0.2%
0.2%
0.2%
1.0%
0.1%
0.0%
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Q Career-Related Services

Opportunity for career assistance
All
Women
Men
AfAm
White
Other
4: Excellent
33.3%
35.2%
31.3%
41.1%
33.8%
16.0%
3: Good
50.6%
47.5%
54.0%
46.6%
50.6%
56.0%
2: Fair
14.1%
15.7%
12.4%
9.6%
14.0%
22.0%
1: Poor
2.0%
1.6%
2.4%
2.7%
1.5%
6.0%


Info. on internships/co-op/other
All
Women
Men
AfAm
White
Other
4: Excellent
32.3%
34.5%
29.9%
38.8%
31.5%
32.8%
3: Good
48.8%
45.9%
51.9%
41.2%
49.9%
46.6%
2: Fair
15.1%
14.8%
15.5%
17.6%
14.8%
15.5%
1: Poor
3.8%
4.8%
2.7%
2.4%
3.9%
5.2%


Resources to explore career options
All
Women
Men
AfAm
White
Other
4: Excellent
30.9%
31.3%
30.6%
37.0%
31.0%
21.4%
3: Good
51.2%
51.1%
51.3%
44.4%
51.8%
53.6%
2: Fair
15.1%
14.8%
15.4%
14.8%
14.9%
17.9%
1: Poor
2.8%
2.9%
2.7%
3.7%
2.3%
7.1%


Info. avail through computers/Internet
All
Women
Men
AfAm
White
Other
4: Excellent
35.2%
38.5%
31.4%
39.1%
35.7%
24.1%
3: Good
51.9%
47.4%
57.3%
46.0%
52.4%
55.2%
2: Fair
11.7%
12.8%
10.3%
12.6%
11.2%
15.5%
1: Poor
1.2%
1.3%
1.0%
2.3%
0.7%
5.2%


Career-related services overall
All
Women
Men
AfAm
White
Other
4: Excellent
29.8%
30.6%
29.0%
34.5%
29.9%
23.0%
3: Good
56.0%
55.2%
57.0%
49.4%
56.3%
62.3%
2: Fair
12.5%
12.5%
12.5%
13.8%
12.6%
9.8%
1: Poor
1.6%
1.7%
1.5%
2.3%
1.2%
4.9%
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Q Campus Bookstore

Avail of books/supplies at bookstore
All
Women
Men
AfAm
White
Other
4: Excellent
27.0%
28.4%
25.5%
23.3%
27.7%
23.5%
3: Good
55.2%
56.8%
53.4%
60.0%
55.5%
46.9%
2: Fair
15.6%
13.3%
18.2%
14.4%
14.8%
27.2%
1: Poor
2.1%
1.5%
2.8%
2.2%
2.1%
2.5%
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For more information on the 2004 Sophomore Student Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu

Posted: September, 2004

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