2002 Sophomore Survey

This document lists survey questions and response options for the 2002 Sophomore Survey. To view frequency distributions of the responses to a question, click on the question number.


Please evaluate how well faculty members at this campus do each of the following. (Scale: 4="Excellent," 3="Good," 2="Fair," 1="Poor.")

1. Set high expectations to learn
2. Respect the diverse talents and ways of learning of you and your classmates
3. Encourage you to be an actively involved learner
4. Encourage student-faculty interaction, in and out of the classroom
5. Give you frequent and prompt feedback
6. Encourage you to devote sufficient time and energy to your coursework
7. Develop opportunities for you to learn cooperatively with fellow students
8. Care about your academic success and welfare
9. In general, how would you evaluate your instructors on these eight measures?


Based on your experience so far, how would you evaluate each of the following ? (If you have not had enough experience with a service to evaluate it, please mark the response "Don't know/did not use" and then skip to the next service.) (Scale = 4="Excellent," 3="Good," 2="Fair," 1="Poor.")
1. Orientation for new students
a. length of session
b. quality of programs
c. helpfulness of staff
d. accommodations
e. overall effectiveness of orientation
2. Academic advising
a. Access to advisor
b. Sufficient time with advisor
c. Accurate information about degree requirements and course sequencing
d. Knowledge of campus policies and procedures
e. Academic advising services overall
3. Academic assistance or tutoring if you needed extra help in:
a. writing
b. reading
c. mathematics
d. study skills
e. foreign language
f. computer science
g. science
h. academic help overall
4. Library Services
a. hours of operation
b. Access to databases and collections
c. training to use library
d. library services overall
5. Technology
a. access to the Internet
b. hours of operation for computer center, labs, and help desks
c. access to up-to-date facilities
d. access to trained staff for help
e. technology training classes
f. technology services overall
6. Career-related Services
a. opportunity for career assistance
b. information on internships, co-op, or other career-related experiences
c. resources available to explore career options
d. information available through computers/Internet and other technology
e. career-related services overall
7. Timely availability of textbooks, computer supplies, and other course materials provided by the campus bookstore.


1. Do you feel that this campus has taken sufficient steps to ensure your physical safety?
  Yes No Not sure

2. How many of your classes, if any, do you feel have been too large for you to learn effectively?
  None One Two Three Four or more

3. In how many classes have you had difficulty understanding the spoken English of an instructor?
  None One Two Three Four or more


1. To what extent do you think your college education contributed to your knowledge, skills, and personal development in each of the following areas? (Scale: 4="Very Much," 3="Somewhat," 2="Very Little," 1="Not At All.")
Writing skills
Speaking skills
Listening skills
Comprehension skills (understanding written information)
Using mathematics skills
Applying scientific methods of inquiry
Enhancing analytic skills
Developing computer skills
Developing a tolerance to divergent views
Understanding of diverse cultures and values
Recognizing and acting upon ethical principles
Exercising public responsibility and community service
Appreciating racial equity
Appreciating gender equity
Advancing your appreciation of the arts
Understanding issues and problems facing the world
Understanding the present as it relates to historical events/process
Understanding how science and technology influence everyday life
Ability to critically analyze ideas and information
Ability to work with people from diverse backgrounds
Ability to lead or guide others
Ability to function as part of a team
Ability to plan and carry out projects independently
Valuing learning as a lifelong process
Commitment to personal health and fitness
Taking responsibility for your own behavior
Sense of personal identity
Independence and self-reliance
Potential for success
Coping with change
Ability to handle stress
Personal growth
Time management


Based on your experience so far, how would you evaluate each of the following services? (If you have not had enough experience with a service to evaluate it, please mark the response "don't know/did not use" and then skip to the next service.) For those services which required interaction with university offices or units (secretaries, tutors, counselors, office workers, etc.), please rate how responsive the staffs in those offices or units were to your needs. (Scale for both rating of services and rating of staff: 4="Excellent," 3="Good," 2="Fair," 1="Poor.")

1. Registration process
2. Financial aid services: application/award process
3. Financial aid services: disbursement process
4. Campus food services
5. Campus health services
6. Campus counseling (personal, interpersonal, or psychological)
7. Business services/cashier/student accounts
8. Campus residence life programs for students living in university-owned housing
9. Opportunities to participate in campus recreational and other extra-curricular or co-curricular activities
10.Opportunities to participate in community service projects
11. Opportunities to develop leadership skills

12. Did you receive financial aid (including scholarships, grants, loans, work-study employment) while at NC State?
  Yes No

13. If yes, were you satisfied with your aid package?
  Very satisfied Moderately satisfied Moderately dissatisfied Very dissatisfied

14. Please rate the customer service skills of the following financial aid staff. (Scale: 4="Excellent," 3="Good," 2="Fair," 1="Poor.")
a. Reception staff
b. Phone staff
c. Advisor staff


1. To what extent is it important to you to experience a sense of belonging or community at NC State?
  Very important Moderately important Slightly important Not at all important

2. To what extent do you experience a sense of belonging or community at NC State?
  To a great extent To some extent To a small extent Not at all

3. How would you assess the campus climate for the following groups of students? (Scale: 5="Strongly Supportive," 4="Mildly Supportive," 3="Neutral," 2="Mildly Unsupportive," 1="Strongly Unsupportive.")
African Americans
Other ethnic minorities
International students
Disabled students
Gay and lesbian students

Indicate the extent to which you agree or disagree with the following statements, using the following rating scale: agree strongly, agree somewhat, disagree somewhat, disagree strongly
4. NC State is committed to helping minority students succeed.
5. NC State has visible leadership from the Chancellor and other administrators to foster diversity on campus.


1. Please denote which of the following school-related groups (clubs, organizations, programs) you have been involved with at NC State by marking the bubble beside the category.
Academic (Honors Program, etc.)
Organizations/Clubs related to your major
Honor/Service/Professional fraternity/sorority
Residence Hall Council, IRC
Social Fraternity/Sorority
Intramural/Recreational sports, Club Teams
Varsity Athletic Teams
Student Government
Student Judicial Board
Union Activities Board groups, Student Media
Visual/Performing Arts/Music groups
Minority student groups
Religious/Political/Issue groups
Other groups

If you during this academic year while at NC State, please answer questions 2 to 4 in this section, otherwise, go to Section H.

2. On average how many hours per week did you work?

Less than 5 hours per week


20-24 hours per week

5-9 hours per week   25-29 hours per week
10-14 hours per week   30-34 hours per week
15-19 hours per week   35 or more hours per week

3. Was your job related to your academic major?
    Directly related (Skip to Section H) Somewhat related (Skip to Section H.) Not related (answer question 4)

4. If your answer to question 3 was "not related," was this by choice?
  Yes No


1. All things considered, how would you characterize the intellectual environment on this campus?
  Very strong Strong Average Weak Very weak

2. All things considered, how would you evaluate the quality of instruction?
Excellent Good Fair Poor

3. All things considered, how would you evaluate the overall education that you are receiving at this institution?
Excellent Good Fair Poor

4. Do you plan to complete your degree program at this institution?
  Yes No Not sure

5. If you could start over again, would you still choose to attend this institution?
  Yes No Not sure

6. How well do you feel NC State met your needs in the following three areas?(Scale: 4="Very Well," 3="Adequately," 2="Somewhat Adequately," 1="Poorly.")
Intellectual growth
Career training
Personal growth

7. Occasionally we like to recontact survey respondents to ask a few follow-up questions. Would it be okay for us to contact you in the future if we would like more information about your responses to this survey?
  Yes No

8. What are the most important things NC State could do to improve the quality of undergraduates' experience here?

For more information on the 2002 Sophomore Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu


Posted: October, 2002


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