North
Carolina State University
2002 Sophomore Student Survey:
Gender and Racial/Ethnic Frequency Distributions
(Non-Academic Services)
This document reports the frequency
distributions by gender and race/ethnicity for items related to non-academic servcies
on the 2002 Sophomore Survey. A table comparing mean ratings is available on the
web. Exact question wording is available
on the web or by clicking
on the "Q" in the section heading of the tables.
Non-Academic
Service Areas | Non-Academic Services Staff
Q
Non-Academic Service
Areas
|
All |
Women |
Men |
AfAm |
White |
Other |
Service
Area: Registration Process |
30.1% |
31.0% |
29.2% |
31.3% |
30.5% |
23.7% |
4:
Excellent |
3:
Good |
53.9% |
54.0% |
53.8% |
50.9% |
53.7% |
59.3% |
2:
Fair |
13.9% |
13.3% |
14.4% |
16.1% |
13.8% |
12.7% |
1:
Poor |
2.2% |
1.6% |
2.6% |
1.8% |
2.0% |
4.2% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Service
Area: Financial Aid Application/Award |
22.1% |
22.1% |
22.2% |
24.8% |
22.1% |
19.0% |
4:
Excellent |
3:
Good |
45.9% |
47.5% |
44.4% |
44.6% |
46.4% |
44.0% |
2:
Fair |
21.8% |
22.3% |
21.3% |
20.8% |
21.2% |
27.4% |
1:
Poor |
10.1% |
8.2% |
12.0% |
9.9% |
10.2% |
9.5% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Service
Area: Financial Aid Disbursement |
22.3% |
22.4% |
22.1% |
22.9% |
22.0% |
23.4% |
4:
Excellent |
3:
Good |
46.9% |
46.4% |
47.3% |
41.7% |
47.2% |
50.6% |
2:
Fair |
20.6% |
21.4% |
19.9% |
26.0% |
20.1% |
18.2% |
1:
Poor |
10.2% |
9.8% |
10.7% |
9.4% |
10.7% |
7.8% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Service
Area: Food Services |
8.9% |
7.4% |
10.4% |
7.1% |
8.9% |
10.8% |
4:
Excellent |
3:
Good |
43.3% |
46.6% |
40.1% |
39.8% |
45.1% |
28.4% |
2:
Fair |
34.2% |
33.9% |
34.5% |
36.3% |
33.3% |
41.2% |
1:
Poor |
13.6% |
12.2% |
15.0% |
16.8% |
12.7% |
19.6% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Service
Area: Health Services |
32.8% |
32.8% |
32.8% |
32.6% |
32.7% |
33.7% |
4:
Excellent |
3:
Good |
48.6% |
48.1% |
49.1% |
53.9% |
48.2% |
47.7% |
2:
Fair |
14.7% |
14.8% |
14.7% |
11.2% |
15.5% |
10.5% |
1:
Poor |
3.9% |
4.3% |
3.4% |
2.2% |
3.6% |
8.1% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Service
Area: Counseling (personal) |
29.3% |
32.1% |
27.3% |
26.7% |
29.4% |
31.0% |
4:
Excellent |
3:
Good |
52.1% |
50.0% |
53.6% |
53.3% |
52.3% |
50.0% |
2:
Fair |
12.6% |
13.0% |
12.3% |
16.7% |
12.6% |
9.5% |
1:
Poor |
6.0% |
4.9% |
6.8% |
3.3% |
5.8% |
9.5% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Service
Area: Business Services/Cashier |
19.9% |
19.6% |
20.1% |
15.7% |
20.3% |
20.9% |
4:
Excellent |
3:
Good |
55.7% |
58.5% |
53.0% |
58.8% |
56.1% |
48.4% |
2:
Fair |
19.0% |
17.9% |
20.0% |
22.5% |
18.6% |
18.7% |
1:
Poor |
5.5% |
4.0% |
6.9% |
2.9% |
5.1% |
12.1% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Service
Area: Residence Life Programs |
15.5% |
16.8% |
14.1% |
11.1% |
15.3% |
22.9% |
4:
Excellent |
3:
Good |
51.7% |
56.9% |
46.7% |
58.6% |
51.8% |
41.4% |
2:
Fair |
24.0% |
21.1% |
26.8% |
25.3% |
23.9% |
22.9% |
1:
Poor |
8.8% |
5.1% |
12.4% |
5.1% |
9.0% |
12.9% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Service
Area: Opps. in Ex-Curric Act. |
34.0% |
37.9% |
30.4% |
39.6% |
33.4% |
34.5% |
4:
Excellent |
3:
Good |
50.8% |
49.6% |
52.0% |
47.9% |
51.7% |
44.8% |
2:
Fair |
12.4% |
9.7% |
14.9% |
10.4% |
12.2% |
16.1% |
1:
Poor |
2.8% |
2.8% |
2.8% |
2.1% |
2.7% |
4.6% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Service
Area: Opps. in Commun Serv Projs |
22.0% |
27.5% |
15.8% |
31.9% |
21.2% |
18.7% |
4:
Excellent |
3:
Good |
48.5% |
48.7% |
48.4% |
44.7% |
50.0% |
37.3% |
2:
Fair |
24.4% |
19.6% |
29.7% |
19.1% |
23.6% |
38.7% |
1:
Poor |
5.1% |
4.2% |
6.1% |
4.3% |
5.2% |
5.3% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Service
Area: Opps to Dev Leadership Skills |
25.0% |
28.7% |
21.2% |
33.3% |
24.4% |
21.4% |
4:
Excellent |
3:
Good |
48.0% |
48.6% |
47.4% |
45.1% |
48.8% |
42.9% |
2:
Fair |
22.2% |
18.6% |
25.8% |
17.6% |
22.1% |
28.6% |
1:
Poor |
4.9% |
4.1% |
5.6% |
3.9% |
4.7% |
7.1% |
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Q
Non-Academic
Services Staff
|
All |
Women |
Men |
AfAm |
White |
Other |
Staff
Resp: Registration Process |
24.1% |
26.1% |
22.2% |
22.7% |
24.9% |
16.1% |
4:
Excellent |
3:
Good |
53.7% |
53.3% |
54.0% |
47.7% |
54.0% |
55.9% |
2:
Fair |
18.2% |
18.1% |
18.2% |
27.3% |
17.4% |
18.3% |
1:
Poor |
4.1% |
2.4% |
5.5% |
2.3% |
3.7% |
9.7% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Staff
Resp: Financial Aid Application/Award |
21.9% |
21.6% |
22.1% |
25.0% |
21.6% |
20.6% |
4:
Excellent |
3:
Good |
43.5% |
43.7% |
43.2% |
36.3% |
44.2% |
45.6% |
2:
Fair |
24.0% |
25.1% |
22.9% |
27.5% |
24.0% |
19.1% |
1:
Poor |
10.7% |
9.6% |
11.7% |
11.3% |
10.2% |
14.7% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Staff
Resp: Financial Aid Disbursement |
20.1% |
18.0% |
21.9% |
22.7% |
20.1% |
16.4% |
4:
Excellent |
3:
Good |
46.0% |
46.7% |
45.3% |
37.3% |
47.0% |
47.5% |
2:
Fair |
23.4% |
25.6% |
21.4% |
29.3% |
22.2% |
26.2% |
1:
Poor |
10.6% |
9.8% |
11.4% |
10.7% |
10.7% |
9.8% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Staff
Resp: Food Services |
15.3% |
12.5% |
18.0% |
14.9% |
15.2% |
15.9% |
4:
Excellent |
3:
Good |
45.4% |
47.3% |
43.6% |
46.8% |
45.7% |
40.2% |
2:
Fair |
28.1% |
31.5% |
24.9% |
29.8% |
28.1% |
26.8% |
1:
Poor |
11.2% |
8.8% |
13.6% |
8.5% |
11.0% |
17.1% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Staff
Resp: Health Services |
35.0% |
35.6% |
34.3% |
45.1% |
34.2% |
33.3% |
4:
Excellent |
3:
Good |
44.4% |
42.5% |
46.5% |
38.0% |
44.4% |
50.0% |
2:
Fair |
15.9% |
16.4% |
15.3% |
15.5% |
16.4% |
9.7% |
1:
Poor |
4.8% |
5.5% |
4.0% |
1.4% |
4.9% |
6.9% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Staff
Resp: Counseling (personal) |
30.4% |
36.2% |
26.4% |
29.2% |
30.4% |
31.4% |
4:
Excellent |
3:
Good |
43.9% |
37.7% |
48.4% |
33.3% |
44.7% |
45.7% |
2:
Fair |
16.7% |
16.2% |
17.0% |
33.3% |
15.8% |
11.4% |
1:
Poor |
9.0% |
10.0% |
8.2% |
4.2% |
9.1% |
11.4% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Staff
Resp: Business Services/Cashier |
21.9% |
22.1% |
21.6% |
19.5% |
22.4% |
18.4% |
4:
Excellent |
3:
Good |
48.7% |
50.8% |
46.6% |
50.0% |
49.4% |
39.5% |
2:
Fair |
22.0% |
19.9% |
23.9% |
28.0% |
20.6% |
28.9% |
1:
Poor |
7.5% |
7.3% |
7.8% |
2.4% |
7.5% |
13.2% |
|
All |
Women |
Men |
AfAm |
White |
Other |
Staff
Resp: Residence Life Programs |
20.6% |
24.6% |
16.8% |
20.5% |
20.8% |
19.3% |
4:
Excellent |
3:
Good |
47.5% |
47.9% |
47.2% |
47.4% |
48.3% |
38.6% |
2:
Fair |
22.6% |
20.3% |
24.9% |
28.2% |
21.7% |
26.3% |
1:
Poor |
9.2% |
7.2% |
11.1% |
3.8% |
9.2% |
15.8% |
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For more information on the 2002 Sophomores Student Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu
Posted: October, 2002
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