North Carolina State University
2002 Sophomore Student Survey:
Gender and Racial/Ethnic Frequency Distributions
(Non-Academic Services)

This document reports the frequency distributions by gender and race/ethnicity for items related to non-academic servcies on the 2002 Sophomore Survey. A table comparing mean ratings is available on the web. Exact question wording is available on the web or by clicking on the "Q" in the section heading of the tables.

 

Non-Academic Service Areas | Non-Academic Services Staff


Q Non-Academic Service Areas
  All Women Men AfAm White Other
Service Area: Registration Process 30.1% 31.0% 29.2% 31.3% 30.5% 23.7%
4: Excellent
3: Good 53.9% 54.0% 53.8% 50.9% 53.7% 59.3%
2: Fair 13.9% 13.3% 14.4% 16.1% 13.8% 12.7%
1: Poor 2.2% 1.6% 2.6% 1.8% 2.0% 4.2%
 
  All Women Men AfAm White Other
Service Area: Financial Aid Application/Award 22.1% 22.1% 22.2% 24.8% 22.1% 19.0%
4: Excellent
3: Good 45.9% 47.5% 44.4% 44.6% 46.4% 44.0%
2: Fair 21.8% 22.3% 21.3% 20.8% 21.2% 27.4%
1: Poor 10.1% 8.2% 12.0% 9.9% 10.2% 9.5%
 
  All Women Men AfAm White Other
Service Area: Financial Aid Disbursement 22.3% 22.4% 22.1% 22.9% 22.0% 23.4%
4: Excellent
3: Good 46.9% 46.4% 47.3% 41.7% 47.2% 50.6%
2: Fair 20.6% 21.4% 19.9% 26.0% 20.1% 18.2%
1: Poor 10.2% 9.8% 10.7% 9.4% 10.7% 7.8%
 
  All Women Men AfAm White Other
Service Area: Food Services 8.9% 7.4% 10.4% 7.1% 8.9% 10.8%
4: Excellent
3: Good 43.3% 46.6% 40.1% 39.8% 45.1% 28.4%
2: Fair 34.2% 33.9% 34.5% 36.3% 33.3% 41.2%
1: Poor 13.6% 12.2% 15.0% 16.8% 12.7% 19.6%
 
  All Women Men AfAm White Other
Service Area: Health Services 32.8% 32.8% 32.8% 32.6% 32.7% 33.7%
4: Excellent
3: Good 48.6% 48.1% 49.1% 53.9% 48.2% 47.7%
2: Fair 14.7% 14.8% 14.7% 11.2% 15.5% 10.5%
1: Poor 3.9% 4.3% 3.4% 2.2% 3.6% 8.1%
 
  All Women Men AfAm White Other
Service Area: Counseling (personal) 29.3% 32.1% 27.3% 26.7% 29.4% 31.0%
4: Excellent
3: Good 52.1% 50.0% 53.6% 53.3% 52.3% 50.0%
2: Fair 12.6% 13.0% 12.3% 16.7% 12.6% 9.5%
1: Poor 6.0% 4.9% 6.8% 3.3% 5.8% 9.5%
 
  All Women Men AfAm White Other
Service Area: Business Services/Cashier 19.9% 19.6% 20.1% 15.7% 20.3% 20.9%
4: Excellent
3: Good 55.7% 58.5% 53.0% 58.8% 56.1% 48.4%
2: Fair 19.0% 17.9% 20.0% 22.5% 18.6% 18.7%
1: Poor 5.5% 4.0% 6.9% 2.9% 5.1% 12.1%
 
  All Women Men AfAm White Other
Service Area: Residence Life Programs 15.5% 16.8% 14.1% 11.1% 15.3% 22.9%
4: Excellent
3: Good 51.7% 56.9% 46.7% 58.6% 51.8% 41.4%
2: Fair 24.0% 21.1% 26.8% 25.3% 23.9% 22.9%
1: Poor 8.8% 5.1% 12.4% 5.1% 9.0% 12.9%
 
  All Women Men AfAm White Other
Service Area: Opps. in Ex-Curric Act. 34.0% 37.9% 30.4% 39.6% 33.4% 34.5%
4: Excellent
3: Good 50.8% 49.6% 52.0% 47.9% 51.7% 44.8%
2: Fair 12.4% 9.7% 14.9% 10.4% 12.2% 16.1%
1: Poor 2.8% 2.8% 2.8% 2.1% 2.7% 4.6%
 
  All Women Men AfAm White Other
Service Area: Opps. in Commun Serv Projs 22.0% 27.5% 15.8% 31.9% 21.2% 18.7%
4: Excellent
3: Good 48.5% 48.7% 48.4% 44.7% 50.0% 37.3%
2: Fair 24.4% 19.6% 29.7% 19.1% 23.6% 38.7%
1: Poor 5.1% 4.2% 6.1% 4.3% 5.2% 5.3%
 
  All Women Men AfAm White Other
Service Area: Opps to Dev Leadership Skills 25.0% 28.7% 21.2% 33.3% 24.4% 21.4%
4: Excellent
3: Good 48.0% 48.6% 47.4% 45.1% 48.8% 42.9%
2: Fair 22.2% 18.6% 25.8% 17.6% 22.1% 28.6%
1: Poor 4.9% 4.1% 5.6% 3.9% 4.7% 7.1%
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Q Non-Academic Services Staff
  All Women Men AfAm White Other
Staff Resp: Registration Process 24.1% 26.1% 22.2% 22.7% 24.9% 16.1%
4: Excellent
3: Good 53.7% 53.3% 54.0% 47.7% 54.0% 55.9%
2: Fair 18.2% 18.1% 18.2% 27.3% 17.4% 18.3%
1: Poor 4.1% 2.4% 5.5% 2.3% 3.7% 9.7%
 
  All Women Men AfAm White Other
Staff Resp: Financial Aid Application/Award 21.9% 21.6% 22.1% 25.0% 21.6% 20.6%
4: Excellent
3: Good 43.5% 43.7% 43.2% 36.3% 44.2% 45.6%
2: Fair 24.0% 25.1% 22.9% 27.5% 24.0% 19.1%
1: Poor 10.7% 9.6% 11.7% 11.3% 10.2% 14.7%
 
  All Women Men AfAm White Other
Staff Resp: Financial Aid Disbursement 20.1% 18.0% 21.9% 22.7% 20.1% 16.4%
4: Excellent
3: Good 46.0% 46.7% 45.3% 37.3% 47.0% 47.5%
2: Fair 23.4% 25.6% 21.4% 29.3% 22.2% 26.2%
1: Poor 10.6% 9.8% 11.4% 10.7% 10.7% 9.8%
 
  All Women Men AfAm White Other
Staff Resp: Food Services 15.3% 12.5% 18.0% 14.9% 15.2% 15.9%
4: Excellent
3: Good 45.4% 47.3% 43.6% 46.8% 45.7% 40.2%
2: Fair 28.1% 31.5% 24.9% 29.8% 28.1% 26.8%
1: Poor 11.2% 8.8% 13.6% 8.5% 11.0% 17.1%
 
  All Women Men AfAm White Other
Staff Resp: Health Services 35.0% 35.6% 34.3% 45.1% 34.2% 33.3%
4: Excellent
3: Good 44.4% 42.5% 46.5% 38.0% 44.4% 50.0%
2: Fair 15.9% 16.4% 15.3% 15.5% 16.4% 9.7%
1: Poor 4.8% 5.5% 4.0% 1.4% 4.9% 6.9%
 
  All Women Men AfAm White Other
Staff Resp: Counseling (personal) 30.4% 36.2% 26.4% 29.2% 30.4% 31.4%
4: Excellent
3: Good 43.9% 37.7% 48.4% 33.3% 44.7% 45.7%
2: Fair 16.7% 16.2% 17.0% 33.3% 15.8% 11.4%
1: Poor 9.0% 10.0% 8.2% 4.2% 9.1% 11.4%
 
  All Women Men AfAm White Other
Staff Resp: Business Services/Cashier 21.9% 22.1% 21.6% 19.5% 22.4% 18.4%
4: Excellent
3: Good 48.7% 50.8% 46.6% 50.0% 49.4% 39.5%
2: Fair 22.0% 19.9% 23.9% 28.0% 20.6% 28.9%
1: Poor 7.5% 7.3% 7.8% 2.4% 7.5% 13.2%
 
  All Women Men AfAm White Other
Staff Resp: Residence Life Programs 20.6% 24.6% 16.8% 20.5% 20.8% 19.3%
4: Excellent
3: Good 47.5% 47.9% 47.2% 47.4% 48.3% 38.6%
2: Fair 22.6% 20.3% 24.9% 28.2% 21.7% 26.3%
1: Poor 9.2% 7.2% 11.1% 3.8% 9.2% 15.8%
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For more information on the 2002 Sophomores Student Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu

Posted: October, 2002

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