2000 Sophomore Student Survey Data Tables
Gender and Racial/Ethnic Frequency Distributions
In Non-academic Services and Staff

 

 

Evaluation of Non-Academic Service Areas

All

Women

Men

AfAm

White

OtherMin

Service Area: Registration Process

4: Excellent

22.2

22.5

21.9

23.5

22.1

21.8

3: Good

55.2

56.2

54.4

61.3

54.8

51.5

2: Fair

18.1

17.2

18.8

12.6

18.2

22.8

1: Poor

4.6

4.2

4.9

2.5

4.9

4.0



All

Women

Men

AfAm

White

OtherMin

Service Area: Financial Aid Services

4: Excellent

11.3

10.4

12.0

9.5

11.8

10.1

3: Good

48.4

43.1

53.0

42.2

48.7

56.5

2: Fair

26.9

31.3

23.1

29.3

26.5

26.1

1: Poor

13.4

15.2

11.8

19.0

13.0

7.2



All

Women

Men

AfAm

White

OtherMin

Service Area: Food Services

4: Excellent

7.0

7.9

6.2

8.1

6.3

13.4

3: Good

40.2

41.4

39.2

45.9

39.8

36.6

2: Fair

35.6

35.3

35.8

28.8

36.5

34.1

1: Poor

17.3

15.4

18.8

17.1

17.4

15.9



All

Women

Men

AfAm

White

OtherMin

Service Area: Health Services

4: Excellent

33.3

32.0

34.5

27.8

33.5

37.7

3: Good

49.3

48.6

49.9

58.9

48.7

44.2

2: Fair

14.3

14.9

13.8

11.1

14.3

18.2

1: Poor

3.1

4.4

1.8

2.2

3.5

0.0



All

Women

Men

AfAm

White

OtherMin

Service Area: Counseling (not career)

4: Excellent

20.9

25.2

18.3

16.7

22.4

15.2

3: Good

49.5

49.6

49.3

55.6

48.6

50.0

2: Fair

23.4

20.1

25.3

22.2

22.0

32.6

1: Poor

6.3

5.0

7.0

5.6

7.0

2.2



All

Women

Men

AfAm

White

OtherMin

Service Area: Business Services/Cashier

4: Excellent

16.0

18.1

14.3

11.3

16.5

18.5

3: Good

52.7

48.8

56.1

50.4

53.5

48.1

2: Fair

23.6

23.7

23.5

29.6

22.5

25.9

1: Poor

7.7

9.4

6.2

8.7

7.5

7.4



All

Women

Men

AfAm

White

OtherMin

Service Area: Residence Life Programs

4: Excellent

15.1

17.3

13.2

21.1

13.8

19.7

3: Good

48.5

50.4

46.9

50.5

47.6

54.5

2: Fair

27.8

26.2

29.2

23.2

29.0

22.7

1: Poor

8.6

6.0

10.7

5.3

9.6

3.0



All

Women

Men

AfAm

White

OtherMin

Service Area: Opportunites in Extra-Curricular Activities

4: Excellent

33.0

36.9

29.9

40.8

32.5

28.9

3: Good

48.7

46.2

50.7

41.7

49.3

51.3

2: Fair

15.0

13.3

16.4

10.7

15.3

17.1

1: Poor

3.2

3.5

3.0

6.8

2.9

2.6



All

Women

Men

AfAm

White

OtherMin

Service Area: Opportunities in Community Service Projects

4: Excellent

20.7

27.7

14.1

22.8

20.3

21.7

3: Good

42.8

40.9

44.5

46.7

42.4

40.6

2: Fair

28.1

24.8

31.4

20.7

29.1

29.0

1: Poor

8.4

6.6

10.1

9.8

8.2

8.7

Back to Means by Gender/Ethnicity

All

Women

Men

AfAm

White

OtherMin

Staff Responsiveness: Registration Process

4: Excellent

19.9

24.1

16.6

17.5

20.5

15.9

3: Good

54.9

51.8

57.3

60.8

54.4

52.4

2: Fair

19.7

18.4

20.8

16.5

19.3

28.0

1: Poor

5.5

5.7

5.4

5.2

5.7

3.7



All

Women

Men

AfAm

White

OtherMin

Staff Responsiveness: Financial Aid Services

4: Excellent

14.3

13.0

15.4

10.8

14.8

15.4

3: Good

41.9

34.3

48.7

40.2

42.3

41.5

2: Fair

27.4

32.5

22.8

31.4

25.9

33.8

1: Poor

16.4

20.1

13.1

17.6

17.0

9.2



All

Women

Men

AfAm

White

OtherMin

Staff Responsiveness: Food Services

4: Excellent

14.1

16.0

12.4

16.2

13.3

19.7

3: Good

40.6

40.3

40.9

46.5

40.4

35.5

2: Fair

32.4

34.3

30.7

26.3

33.8

25.0

1: Poor

12.9

9.4

15.9

11.1

12.5

19.7



All

Women

Men

AfAm

White

OtherMin

Staff Responsiveness: Health Services

4: Excellent

33.5

31.6

35.3

27.5

33.6

38.6

3: Good

44.4

42.2

46.5

52.5

44.4

35.7

2: Fair

17.4

20.2

14.7

16.3

17.0

22.9

1: Poor

4.7

6.0

3.5

3.8

5.0

2.9



All

Women

Men

AfAm

White

OtherMin

Staff Responsiveness: Counseling (not career)

4: Excellent

21.5

27.0

18.1

13.9

23.5

14.6

3: Good

48.6

46.1

50.2

55.6

46.3

58.5

2: Fair

21.5

21.3

21.7

22.2

21.1

24.4

1: Poor

8.3

5.7

10.0

8.3

9.1

2.4



All

Women

Men

AfAm

White

OtherMin

Staff Responsiveness: Business Services/Cashier

4: Excellent

17.8

17.5

18.0

9.6

18.9

18.7

3: Good

47.9

44.6

50.6

50.0

47.8

45.3

2: Fair

23.1

24.1

22.3

30.8

21.8

24.0

1: Poor

11.3

13.9

9.0

9.6

11.4

12.0



All

Women

Men

AfAm

White

OtherMin

Staff Responsiveness: Residence Life Programs

4: Excellent

18.4

22.6

14.7

21.4

18.3

14.0

3: Good

48.8

46.4

50.9

51.2

47.6

57.9

2: Fair

24.3

24.6

23.9

22.6

24.1

28.1

1: Poor

8.6

6.4

10.5

4.8

9.9

0.0

Back to Means by Gender/Ethnicity

 


For more information on the 2000 Sophomore Student Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu

Posted: March, 2001

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