North Carolina State University
2003-2004 Graduating Senior Survey:
College Comparisons of
Services for Students
This document reports survey data on college differences in the respondents' overall assessment of academic and non-academic services outside the classroom . Survey results for all respondents are provided in "2003-2004 Graduating Senior Survey: All Respondents." For information about the survey and analysis methods, see "2003-2004 Graduating Senior Survey: Introduction, Methods, and Student Demographic Profile."
Academic Services:
Academic Advising (In Major) | Research
Support | Library Services | Technology
Services | Career-related Services |
Employment Services |
Non-Academic Services:
Service Areas | Staff Responsiveness
Q Academic Advising (In Major)
| Advising: Access to advisor | NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.2 | 3.4 | 3.6 | 3.2 | 3.3 | 3.2 | 3.5 | 3.1 | 2.8 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 6.3 | 2.6 | . | 5.4 | 3.6 | 6.9 | 3.0 | 5.6 | 14.6 |
| 2: Fair (%) | 14.0 | 10.3 | 6.9 | 11.4 | 16.7 | 15.6 | 9.0 | 16.7 | 20.9 |
| 3: Good (%) | 33.4 | 33.2 | 24.1 | 36.5 | 29.8 | 31.2 | 27.0 | 35.6 | 35.4 |
| 4: Excellent (%) | 46.3 | 54.0 | 69.0 | 46.8 | 50.0 | 46.2 | 61.0 | 42.2 | 29.1 |
| Advising: Sufficient time with advisor |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.3 | 3.6 | 3.1 | 3.1 | 3.1 | 3.4 | 3.1 | 2.7 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 7.7 | 2.6 | . | 8.1 | 4.8 | 7.7 | 5.0 | 4.4 | 17.7 |
| 2: Fair (%) | 17.0 | 13.3 | 6.9 | 17.3 | 16.9 | 18.1 | 9.0 | 17.8 | 22.2 |
| 3: Good (%) | 34.0 | 31.8 | 31.0 | 35.6 | 42.2 | 32.5 | 26.0 | 40.0 | 35.5 |
| 4: Excellent (%) | 41.3 | 52.3 | 62.1 | 39.1 | 36.1 | 41.7 | 60.0 | 37.8 | 24.6 |
| Advising: Accurate info about degree req/courses |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.2 | 3.4 | 3.2 | 3.0 | 3.1 | 3.3 | 3.1 | 3.0 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 7.0 | 4.4 | 10.3 | 6.3 | 7.1 | 9.5 | 5.0 | 2.2 | 8.1 |
| 2: Fair (%) | 15.7 | 15.7 | . | 12.8 | 23.8 | 17.4 | 9.0 | 24.4 | 16.1 |
| 3: Good (%) | 34.4 | 31.2 | 27.6 | 37.6 | 33.3 | 30.8 | 42.0 | 33.3 | 39.1 |
| 4: Excellent (%) | 42.8 | 48.7 | 62.1 | 43.3 | 35.7 | 42.3 | 44.0 | 40.0 | 36.7 |
| Advising: Knowledge of policies/procedures |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.3 | 3.3 | 3.1 | 3.0 | 3.0 | 3.2 | 3.1 | 3.0 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 5.3 | 3.1 | 3.7 | 3.9 | 4.8 | 7.8 | 6.2 | 3.4 | 5.2 |
| 2: Fair (%) | 16.5 | 11.8 | 11.1 | 16.6 | 24.1 | 17.9 | 13.4 | 19.1 | 16.3 |
| 3: Good (%) | 41.6 | 40.2 | 40.7 | 46.0 | 38.6 | 36.6 | 37.1 | 39.3 | 48.9 |
| 4: Excellent (%) | 36.7 | 44.9 | 44.4 | 33.4 | 32.5 | 37.7 | 43.3 | 38.2 | 29.5 |
| Academic advising overall | NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.3 | 3.5 | 3.1 | 3.1 | 3.1 | 3.3 | 3.2 | 2.9 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 6.4 | 2.8 | . | 6.6 | 3.5 | 8.6 | 4.0 | 2.2 | 9.4 |
| 2: Fair (%) | 16.0 | 13.8 | 6.9 | 14.1 | 23.5 | 17.1 | 11.0 | 20.0 | 17.8 |
| 3: Good (%) | 37.4 | 33.8 | 37.9 | 39.2 | 34.1 | 34.5 | 35.0 | 36.7 | 47.4 |
| 4: Excellent (%) | 40.1 | 49.5 | 55.2 | 40.0 | 38.8 | 39.8 | 50.0 | 41.1 | 25.4 |
Q
Research Support
| Research: Access to faculty involved in research |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.2 | 3.4 | 2.7 | 3.1 | 3.2 | 3.4 | 3.3 | 3.0 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 6.9 | 3.1 | 7.1 | 13.7 | 2.3 | 5.8 | 1.4 | 1.5 | 6.7 |
| 2: Fair (%) | 13.6 | 13.4 | . | 21.0 | 14.0 | 10.5 | 7.1 | 4.6 | 11.9 |
| 3: Good (%) | 46.2 | 41.8 | 42.9 | 44.2 | 53.5 | 45.4 | 42.9 | 60.0 | 54.8 |
| 4: Excellent (%) | 33.3 | 41.8 | 50.0 | 21.0 | 30.2 | 38.3 | 48.6 | 33.8 | 26.7 |
| Research: Access to up-to-date facilities |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.1 | 3.2 | 2.8 | 3.2 | 3.2 | 3.2 | 3.5 | 3.3 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.4 | 2.6 | 15.0 | 9.6 | 4.3 | 2.4 | 5.1 | . | 1.3 |
| 2: Fair (%) | 14.9 | 16.2 | . | 22.4 | 14.3 | 13.2 | 9.0 | 9.9 | 7.9 |
| 3: Good (%) | 46.2 | 50.5 | 40.0 | 46.0 | 40.0 | 42.9 | 42.3 | 33.3 | 55.3 |
| 4: Excellent (%) | 34.4 | 30.7 | 45.0 | 22.0 | 41.4 | 41.5 | 43.6 | 56.8 | 35.5 |
| Research support overall | NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.2 | 3.2 | 2.8 | 3.0 | 3.2 | 3.3 | 3.3 | 3.1 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 3.4 | 0.7 | 5.3 | 8.2 | 1.5 | 2.4 | 1.3 | 1.3 | 1.4 |
| 2: Fair (%) | 14.2 | 13.0 | 10.5 | 23.1 | 16.7 | 9.7 | 11.3 | 6.3 | 10.5 |
| 3: Good (%) | 52.4 | 51.2 | 47.4 | 49.8 | 57.6 | 52.1 | 48.8 | 50.6 | 60.5 |
| 4: Excellent (%) | 30.1 | 35.1 | 36.8 | 19.0 | 24.2 | 35.8 | 38.8 | 41.8 | 27.7 |
Q
Technology Services
| Tech: Access to Internet | NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.7 | 3.7 | 3.6 | 3.7 | 3.7 | 3.7 | 3.7 | 3.8 | 3.8 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 0.1 | . | . | 0.3 | . | 0.2 | . | . | . |
| 2: Fair (%) | 1.8 | 1.3 | 3.4 | 1.5 | . | 2.6 | 3.0 | 1.1 | 1.4 |
| 3: Good (%) | 23.3 | 25.1 | 34.5 | 21.7 | 25.9 | 25.3 | 21.2 | 14.4 | 21.9 |
| 4: Excellent (%) | 74.8 | 73.6 | 62.1 | 76.5 | 74.1 | 71.9 | 75.8 | 84.4 | 76.8 |
| Tech: Hours of operation for computer labs |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.5 | 3.4 | 3.3 | 3.5 | 3.3 | 3.4 | 3.5 | 3.5 | 3.5 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 1.1 | 1.9 | . | 1.5 | 2.4 | 0.6 | 1.1 | 1.1 | 0.3 |
| 2: Fair (%) | 6.3 | 9.0 | 10.7 | 4.5 | 4.8 | 6.9 | 6.3 | 5.7 | 4.9 |
| 3: Good (%) | 38.4 | 38.8 | 46.4 | 35.5 | 50.0 | 39.5 | 37.9 | 34.1 | 37.4 |
| 4: Excellent (%) | 54.1 | 50.3 | 42.9 | 58.5 | 42.9 | 53.0 | 54.7 | 59.1 | 57.4 |
| Tech: Access to up-to-date facilities |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.4 | 3.4 | 3.3 | 3.3 | 3.5 | 3.5 | 3.4 | 3.6 | 3.5 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 0.8 | . | . | 2.0 | . | 0.3 | 1.0 | . | 1.1 |
| 2: Fair (%) | 6.4 | 7.2 | 17.9 | 10.6 | 1.2 | 3.7 | 9.4 | 2.2 | 3.1 |
| 3: Good (%) | 41.2 | 43.6 | 39.3 | 43.2 | 50.0 | 39.4 | 34.4 | 40.4 | 38.4 |
| 4: Excellent (%) | 51.5 | 49.2 | 42.9 | 44.2 | 48.8 | 56.5 | 55.2 | 57.3 | 57.4 |
| Tech: Access to trained staff for help |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.0 | 2.9 | 2.5 | 2.8 | 2.8 | 3.2 | 2.9 | 3.1 | 3.0 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.4 | 5.0 | 16.7 | 6.5 | 4.5 | 2.9 | 6.8 | 1.3 | 2.3 |
| 2: Fair (%) | 23.1 | 25.7 | 29.2 | 31.0 | 28.8 | 14.2 | 21.6 | 15.4 | 24.4 |
| 3: Good (%) | 43.5 | 42.0 | 37.5 | 38.5 | 47.0 | 45.7 | 41.9 | 55.1 | 45.9 |
| 4: Excellent (%) | 29.0 | 27.3 | 16.7 | 24.0 | 19.7 | 37.2 | 29.7 | 28.2 | 27.4 |
| Tech: Training classes | NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.0 | 2.8 | 3.1 | 2.8 | 2.9 | 3.2 | 3.2 | 3.2 | 3.2 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 6.1 | 8.0 | 11.8 | 8.8 | 2.7 | 5.1 | 2.9 | 4.2 | 1.9 |
| 2: Fair (%) | 18.6 | 23.3 | 5.9 | 27.7 | 24.3 | 11.7 | 17.1 | 8.3 | 10.8 |
| 3: Good (%) | 44.2 | 45.4 | 41.2 | 38.0 | 48.6 | 43.8 | 37.1 | 47.9 | 54.2 |
| 4: Excellent (%) | 31.1 | 23.3 | 41.2 | 25.5 | 24.3 | 39.4 | 42.9 | 39.6 | 33.0 |
| Technology services overall | NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.4 | 3.3 | 3.2 | 3.3 | 3.3 | 3.4 | 3.4 | 3.5 | 3.4 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 0.5 | . | 3.4 | 1.2 | . | 0.3 | . | . | 0.3 |
| 2: Fair (%) | 5.0 | 4.7 | 10.3 | 6.9 | 3.6 | 4.8 | 6.0 | 1.1 | 3.3 |
| 3: Good (%) | 51.4 | 55.8 | 44.8 | 52.0 | 60.2 | 48.9 | 46.0 | 49.4 | 49.7 |
| 4: Excellent (%) | 43.1 | 39.5 | 41.4 | 40.0 | 36.1 | 45.9 | 48.0 | 49.4 | 46.7 |
Q Library Services
| Library: Hours of operation |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.5 | 3.6 | 3.4 | 3.5 | 3.5 | 3.6 | 3.6 | 3.3 | 3.6 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 0.9 | 0.5 | . | 0.5 | . | 1.1 | 1.0 | 4.4 | 0.8 |
| 2: Fair (%) | 4.2 | 2.4 | 14.3 | 5.3 | 6.5 | 4.3 | 2.0 | 5.6 | 3.6 |
| 3: Good (%) | 34.1 | 34.6 | 35.7 | 35.9 | 41.6 | 30.6 | 35.0 | 41.1 | 33.3 |
| 4: Excellent (%) | 60.8 | 62.6 | 50.0 | 58.2 | 51.9 | 64.1 | 62.0 | 48.9 | 62.2 |
| Library: Staff responsiveness |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.4 | 3.4 | 3.1 | 3.4 | 3.2 | 3.4 | 3.5 | 3.3 | 3.5 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 0.8 | 0.6 | 7.4 | 0.8 | 1.4 | 1.0 | . | 2.4 | 0.3 |
| 2: Fair (%) | 5.7 | 5.7 | 11.1 | 5.7 | 14.1 | 5.6 | 5.4 | 3.6 | 4.5 |
| 3: Good (%) | 44.7 | 44.7 | 48.1 | 47.5 | 52.1 | 41.2 | 39.1 | 57.1 | 44.0 |
| 4: Excellent (%) | 48.7 | 49.0 | 33.3 | 46.0 | 32.4 | 52.2 | 55.4 | 36.9 | 51.2 |
| Library: Access to databases/collections |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.5 | 3.4 | 3.3 | 3.4 | 3.2 | 3.5 | 3.6 | 3.4 | 3.6 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 0.5 | 0.8 | . | 0.4 | 1.3 | 0.6 | . | 1.1 | 0.3 |
| 2: Fair (%) | 5.0 | 8.1 | 19.2 | 4.9 | 7.8 | 3.4 | 3.1 | 6.8 | 2.3 |
| 3: Good (%) | 41.7 | 36.5 | 30.8 | 46.0 | 63.6 | 40.8 | 37.1 | 43.2 | 39.0 |
| 4: Excellent (%) | 52.8 | 54.6 | 50.0 | 48.7 | 27.3 | 55.1 | 59.8 | 48.9 | 58.5 |
| Library: Training to use library |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.2 | 3.0 | 2.9 | 2.6 | 3.1 | 3.0 | 3.1 | 3.1 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 5.2 | 3.5 | . | 8.8 | 13.3 | 5.2 | 5.5 | 2.5 | 1.7 |
| 2: Fair (%) | 18.8 | 13.5 | 26.1 | 21.2 | 30.0 | 17.4 | 19.2 | 22.5 | 19.4 |
| 3: Good (%) | 41.2 | 46.2 | 52.2 | 39.4 | 36.7 | 37.8 | 42.5 | 42.5 | 42.6 |
| 4: Excellent (%) | 34.8 | 36.8 | 21.7 | 30.6 | 20.0 | 39.7 | 32.9 | 32.5 | 36.3 |
| Library services overall | NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.4 | 3.5 | 3.1 | 3.4 | 3.2 | 3.5 | 3.5 | 3.4 | 3.5 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 0.3 | . | . | 0.3 | 1.3 | 0.3 | . | . | 0.3 |
| 2: Fair (%) | 3.1 | 3.4 | 14.3 | 3.9 | 6.4 | 2.6 | 1.0 | 1.1 | 2.2 |
| 3: Good (%) | 48.8 | 44.2 | 57.1 | 51.7 | 66.7 | 46.2 | 48.5 | 56.7 | 47.0 |
| 4: Excellent (%) | 47.8 | 52.4 | 28.6 | 44.0 | 25.6 | 50.8 | 50.5 | 42.2 | 50.6 |
Q
Career-related Services
| Career: Oppor. for career assistance |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.2 | 3.4 | 3.0 | 3.1 | 2.8 | 3.1 | 3.0 | 3.6 | 3.3 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 2.9 | 0.7 | 6.7 | 2.7 | 6.3 | 5.3 | 6.7 | . | 1.5 |
| 2: Fair (%) | 12.1 | 10.5 | 20.0 | 12.0 | 20.8 | 12.9 | 15.0 | 7.8 | 10.4 |
| 3: Good (%) | 48.5 | 41.2 | 40.0 | 55.5 | 56.3 | 49.2 | 55.0 | 23.4 | 49.1 |
| 4: Excellent (%) | 36.4 | 47.6 | 33.3 | 29.8 | 16.7 | 32.6 | 23.3 | 68.8 | 39.0 |
| Career: Info. on internships, co-op, etc. |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.3 | 2.8 | 3.0 | 3.1 | 3.0 | 2.9 | 3.5 | 3.1 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.6 | 0.6 | 15.0 | 5.1 | 2.9 | 7.0 | 8.6 | 2.4 | 3.8 |
| 2: Fair (%) | 15.5 | 10.9 | 25.0 | 16.8 | 14.7 | 18.0 | 12.9 | 9.8 | 15.6 |
| 3: Good (%) | 44.7 | 43.8 | 30.0 | 48.2 | 50.0 | 44.7 | 54.3 | 25.6 | 43.3 |
| 4: Excellent (%) | 35.2 | 44.7 | 30.0 | 29.9 | 32.4 | 30.3 | 24.3 | 62.2 | 37.4 |
| Career: Resources available to explore options |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.3 | 2.8 | 3.1 | 2.8 | 3.0 | 2.9 | 3.4 | 3.1 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 3.8 | 1.0 | 11.8 | 3.1 | 10.5 | 5.6 | 3.2 | 1.2 | 3.6 |
| 2: Fair (%) | 17.8 | 15.4 | 29.4 | 17.6 | 22.8 | 22.0 | 27.0 | 7.4 | 12.6 |
| 3: Good (%) | 44.5 | 38.8 | 29.4 | 49.6 | 47.4 | 40.9 | 49.2 | 39.5 | 49.1 |
| 4: Excellent (%) | 33.9 | 44.9 | 29.4 | 29.7 | 19.3 | 31.5 | 20.6 | 51.9 | 34.7 |
| Career: Info. through Internet and other technology |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.2 | 3.4 | 2.9 | 3.2 | 3.0 | 3.1 | 3.1 | 3.4 | 3.3 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 2.1 | 0.3 | 6.3 | 1.9 | 3.0 | 4.0 | 2.8 | 1.2 | 1.0 |
| 2: Fair (%) | 12.8 | 9.8 | 25.0 | 12.0 | 20.9 | 14.6 | 18.1 | 6.1 | 11.4 |
| 3: Good (%) | 46.4 | 39.0 | 43.8 | 52.9 | 52.2 | 45.6 | 44.4 | 41.5 | 46.6 |
| 4: Excellent (%) | 38.7 | 50.9 | 25.0 | 33.2 | 23.9 | 35.8 | 34.7 | 51.2 | 41.0 |
| Career-related services overall |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.3 | 2.7 | 3.1 | 2.9 | 3.0 | 3.0 | 3.5 | 3.2 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 2.3 | 0.3 | 11.1 | 1.4 | 1.4 | 5.0 | 4.0 | . | 1.3 |
| 2: Fair (%) | 14.0 | 9.0 | 27.8 | 15.4 | 18.8 | 16.4 | 14.7 | 8.4 | 11.8 |
| 3: Good (%) | 52.0 | 47.0 | 38.9 | 56.8 | 63.8 | 49.3 | 61.3 | 36.1 | 53.5 |
| 4: Excellent (%) | 31.8 | 43.7 | 22.2 | 26.5 | 15.9 | 29.2 | 20.0 | 55.4 | 33.3 |
Q Employment-related Services
| Employment: Resume preparation |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.3 | 2.4 | 3.1 | 3.1 | 2.9 | 3.1 | 3.4 | 3.3 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.5 | 1.1 | 26.7 | 2.9 | 3.3 | 11.4 | 5.8 | 2.6 | 1.8 |
| 2: Fair (%) | 13.1 | 8.5 | 20.0 | 13.2 | 8.3 | 19.9 | 11.5 | 7.8 | 11.8 |
| 3: Good (%) | 47.1 | 45.0 | 40.0 | 57.0 | 60.0 | 39.9 | 50.0 | 35.1 | 44.4 |
| 4: Excellent (%) | 35.3 | 45.4 | 13.3 | 26.9 | 28.3 | 28.8 | 32.7 | 54.5 | 41.9 |
| Employment: interview prep skills |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 2.9 | 3.2 | 2.6 | 2.8 | 2.9 | 2.6 | 2.9 | 3.4 | 3.0 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 7.2 | 1.9 | 15.4 | 7.4 | 8.1 | 15.1 | 7.5 | 2.6 | 2.8 |
| 2: Fair (%) | 20.2 | 15.0 | 23.1 | 21.2 | 17.7 | 26.0 | 20.0 | 10.4 | 20.6 |
| 3: Good (%) | 45.7 | 44.1 | 46.2 | 52.8 | 46.8 | 38.4 | 45.0 | 36.4 | 48.8 |
| 4: Excellent (%) | 26.9 | 39.0 | 15.4 | 18.7 | 27.4 | 20.5 | 27.5 | 50.6 | 27.8 |
| Employment: access to career fairs, job listings, etc. |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.3 | 2.5 | 3.1 | 2.8 | 2.9 | 3.2 | 3.6 | 3.2 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.1 | 2.0 | 20.0 | 2.3 | 9.4 | 8.4 | 1.5 | . | 2.4 |
| 2: Fair (%) | 14.6 | 7.7 | 20.0 | 13.6 | 18.8 | 21.8 | 15.4 | 6.2 | 13.6 |
| 3: Good (%) | 46.8 | 44.7 | 46.7 | 52.0 | 50.0 | 43.7 | 49.2 | 32.1 | 48.6 |
| 4: Excellent (%) | 34.5 | 45.7 | 13.3 | 32.2 | 21.9 | 26.1 | 33.8 | 61.7 | 35.4 |
| Employment search assistance overall |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.0 | 3.3 | 2.5 | 3.0 | 2.9 | 2.8 | 3.0 | 3.4 | 3.1 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.2 | 1.0 | 18.8 | 3.4 | 6.3 | 9.6 | 6.0 | . | 1.7 |
| 2: Fair (%) | 15.1 | 9.0 | 25.0 | 14.7 | 12.7 | 20.8 | 14.9 | 9.9 | 15.5 |
| 3: Good (%) | 52.7 | 49.8 | 43.8 | 59.5 | 63.5 | 48.6 | 55.2 | 35.8 | 52.4 |
| 4: Excellent (%) | 28.0 | 40.2 | 12.5 | 22.5 | 17.5 | 21.1 | 23.9 | 54.3 | 30.4 |
Q Non-Academic Services
| Service Area: Personal safety on campus |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.0 | 3.0 | 2.8 | 3.0 | 2.9 | 2.9 | 3.0 | 2.9 | 3.0 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 2.7 | 1.3 | 12.5 | 2.9 | 4.1 | 3.5 | 1.8 | 1.9 | 2.4 |
| 2: Fair (%) | 17.0 | 16.8 | 12.5 | 14.1 | 20.4 | 19.0 | 17.9 | 13.0 | 17.2 |
| 3: Good (%) | 59.8 | 59.1 | 62.5 | 59.1 | 55.1 | 58.3 | 57.1 | 74.1 | 63.2 |
| 4: Excellent (%) | 20.4 | 22.8 | 12.5 | 24.0 | 20.4 | 19.3 | 23.2 | 11.1 | 17.2 |
| Service Area: Univ planning &placement srvcs |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 2.8 | 2.8 | 2.5 | 2.9 | 2.6 | 2.9 | 2.8 | 2.9 | 2.8 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.6 | 3.6 | 14.3 | 6.6 | 9.4 | 2.8 | 6.5 | 2.1 | 4.3 |
| 2: Fair (%) | 22.9 | 21.7 | 28.6 | 19.7 | 28.1 | 25.8 | 19.4 | 22.9 | 21.5 |
| 3: Good (%) | 57.7 | 64.5 | 50.0 | 55.9 | 56.3 | 54.8 | 64.5 | 54.2 | 60.1 |
| 4: Excellent (%) | 14.8 | 10.1 | 7.1 | 17.9 | 6.3 | 16.7 | 9.7 | 20.8 | 14.1 |
| Service Area: College/dept placement srvcs |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.0 | 3.1 | 2.9 | 3.0 | 2.9 | 3.1 | 2.9 | 3.4 | 3.0 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 3.9 | 1.7 | 5.9 | 6.1 | 8.9 | 2.7 | 5.1 | 1.5 | 4.3 |
| 2: Fair (%) | 14.4 | 16.8 | 17.6 | 11.0 | 11.1 | 15.7 | 23.1 | 9.2 | 15.4 |
| 3: Good (%) | 54.8 | 56.1 | 58.8 | 57.6 | 60.0 | 54.1 | 43.6 | 38.5 | 58.0 |
| 4: Excellent (%) | 26.9 | 25.4 | 17.6 | 25.4 | 20.0 | 27.5 | 28.2 | 50.8 | 22.3 |
| Service Area: Library services |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.4 | 3.4 | 3.0 | 3.3 | 3.1 | 3.4 | 3.5 | 3.3 | 3.4 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 0.7 | 0.3 | 3.6 | 0.5 | 3.7 | 1.1 | 1.0 | 1.1 | . |
| 2: Fair (%) | 5.3 | 5.5 | 21.4 | 4.9 | 8.5 | 4.8 | 5.1 | 5.6 | 4.7 |
| 3: Good (%) | 50.5 | 49.3 | 46.4 | 55.2 | 62.2 | 46.8 | 40.4 | 56.7 | 50.1 |
| 4: Excellent (%) | 43.5 | 44.9 | 28.6 | 39.3 | 25.6 | 47.4 | 53.5 | 36.7 | 45.1 |
| Service Area: Bookstore services and products |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.0 | 3.0 | 2.8 | 2.9 | 3.0 | 3.1 | 3.0 | 3.0 | 3.0 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 3.2 | 3.4 | 11.1 | 4.2 | 4.9 | 2.5 | 3.1 | 2.3 | 2.2 |
| 2: Fair (%) | 17.7 | 14.8 | 14.8 | 22.0 | 14.6 | 17.5 | 16.3 | 10.5 | 17.3 |
| 3: Good (%) | 55.2 | 57.0 | 55.6 | 55.3 | 58.5 | 49.1 | 60.2 | 68.6 | 57.5 |
| 4: Excellent (%) | 23.9 | 24.9 | 18.5 | 18.5 | 22.0 | 30.9 | 20.4 | 18.6 | 22.9 |
| Service Area: Registration process |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.3 | 3.2 | 3.0 | 3.3 | 3.2 | 3.2 | 3.4 | 3.2 | 3.3 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 1.8 | 1.8 | 3.6 | 2.2 | 2.4 | 2.3 | 2.0 | . | 0.3 |
| 2: Fair (%) | 10.9 | 9.8 | 32.1 | 8.2 | 15.5 | 13.6 | 3.0 | 13.3 | 9.9 |
| 3: Good (%) | 47.4 | 51.3 | 28.6 | 47.6 | 45.2 | 44.8 | 47.0 | 50.0 | 48.4 |
| 4: Excellent (%) | 39.9 | 37.0 | 35.7 | 42.0 | 36.9 | 39.3 | 48.0 | 36.7 | 41.5 |
| Service Area: Financial aid svcs: application/award prcss |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.1 | 2.2 | 3.0 | 3.0 | 3.1 | 3.1 | 3.1 | 3.2 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.9 | 3.0 | 22.2 | 5.0 | 3.9 | 5.8 | 3.6 | 3.2 | 4.7 |
| 2: Fair (%) | 16.1 | 17.2 | 33.3 | 16.7 | 17.6 | 15.2 | 14.3 | 12.9 | 14.7 |
| 3: Good (%) | 46.7 | 48.5 | 44.4 | 48.7 | 52.9 | 44.2 | 46.4 | 54.8 | 41.2 |
| 4: Excellent (%) | 32.3 | 31.3 | . | 29.5 | 25.5 | 34.8 | 35.7 | 29.0 | 39.4 |
| Service Area: Financial aid svcs: disbursement process |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.1 | 2.5 | 3.1 | 2.9 | 3.1 | 3.2 | 3.0 | 3.2 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 5.4 | 2.3 | 21.1 | 3.8 | 10.4 | 6.2 | 6.9 | 8.6 | 5.2 |
| 2: Fair (%) | 14.9 | 18.4 | 21.1 | 15.3 | 16.7 | 12.9 | 10.3 | 8.6 | 16.3 |
| 3: Good (%) | 45.4 | 47.0 | 42.1 | 49.7 | 47.9 | 44.3 | 41.4 | 56.9 | 35.5 |
| 4: Excellent (%) | 34.2 | 32.3 | 15.8 | 31.2 | 25.0 | 36.7 | 41.4 | 25.9 | 43.0 |
| Service Area: Campus food services |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 2.6 | 2.6 | 2.5 | 2.5 | 2.6 | 2.7 | 2.5 | 2.4 | 2.6 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 9.0 | 8.8 | 9.5 | 10.5 | 13.0 | 6.7 | 12.5 | 10.4 | 7.9 |
| 2: Fair (%) | 31.5 | 32.0 | 28.6 | 32.9 | 23.9 | 26.9 | 30.7 | 44.8 | 33.9 |
| 3: Good (%) | 49.6 | 46.6 | 61.9 | 48.4 | 52.2 | 54.3 | 46.6 | 41.8 | 50.2 |
| 4: Excellent (%) | 9.9 | 12.6 | . | 8.2 | 10.9 | 12.1 | 10.2 | 3.0 | 7.9 |
| Service Area: Campus health services |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.1 | 3.0 | 3.1 | 3.0 | 3.1 | 3.0 | 2.9 | 3.1 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.6 | 4.9 | 9.1 | 3.7 | 9.2 | 4.4 | 5.1 | 2.8 | 4.7 |
| 2: Fair (%) | 14.3 | 14.2 | 18.2 | 13.4 | 13.8 | 14.8 | 17.9 | 18.1 | 13.9 |
| 3: Good (%) | 49.5 | 50.2 | 40.9 | 50.7 | 44.6 | 47.0 | 46.2 | 63.9 | 50.7 |
| 4: Excellent (%) | 31.6 | 30.7 | 31.8 | 32.2 | 32.3 | 33.7 | 30.8 | 15.3 | 30.7 |
| Service Area: Campus counseling (not career) svcs |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.1 | 2.7 | 3.1 | 3.0 | 3.2 | 3.1 | 2.9 | 3.0 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 5.1 | 3.3 | 20.0 | 4.8 | 4.5 | 6.5 | 8.0 | 3.8 | 2.7 |
| 2: Fair (%) | 13.0 | 15.4 | 20.0 | 11.0 | 9.1 | 10.8 | 16.0 | 26.9 | 14.7 |
| 3: Good (%) | 49.1 | 49.5 | 30.0 | 54.5 | 68.2 | 41.1 | 36.0 | 46.2 | 60.0 |
| 4: Excellent (%) | 32.7 | 31.9 | 30.0 | 29.7 | 18.2 | 41.6 | 40.0 | 23.1 | 22.7 |
| Service Area: Business svcs/cashier/student accts |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.0 | 3.0 | 2.7 | 2.9 | 2.8 | 3.0 | 2.8 | 2.9 | 3.1 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 3.6 | 2.8 | 9.5 | 4.3 | 7.5 | 3.8 | 2.5 | 1.5 | 2.6 |
| 2: Fair (%) | 15.7 | 15.5 | 28.6 | 17.0 | 20.8 | 13.4 | 26.6 | 22.4 | 11.0 |
| 3: Good (%) | 59.9 | 59.2 | 47.6 | 62.1 | 60.4 | 57.4 | 54.4 | 62.7 | 64.0 |
| 4: Excellent (%) | 20.8 | 22.5 | 14.3 | 16.6 | 11.3 | 25.5 | 16.5 | 13.4 | 22.4 |
| Service Area: Residence life programs |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 2.9 | 3.0 | 2.5 | 2.8 | 2.9 | 3.0 | 2.9 | 2.8 | 2.9 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.8 | 2.5 | 6.3 | 7.6 | . | 5.3 | 2.1 | 4.9 | 3.8 |
| 2: Fair (%) | 21.7 | 21.7 | 43.8 | 22.0 | 26.1 | 16.3 | 25.5 | 24.4 | 21.5 |
| 3: Good (%) | 53.0 | 53.5 | 43.8 | 52.5 | 60.9 | 55.1 | 53.2 | 53.7 | 52.3 |
| 4: Excellent (%) | 20.4 | 22.3 | 6.3 | 17.8 | 13.0 | 23.3 | 19.1 | 17.1 | 22.3 |
| Service Area: Opportunities for rec activities |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.3 | 3.4 | 3.0 | 3.2 | 3.2 | 3.3 | 3.3 | 3.3 | 3.3 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 1.3 | 1.1 | 4.8 | 1.2 | 1.9 | 1.6 | 1.4 | . | 1.1 |
| 2: Fair (%) | 9.2 | 8.2 | 9.5 | 10.5 | 11.5 | 9.4 | 8.3 | 12.9 | 7.1 |
| 3: Good (%) | 48.5 | 43.1 | 61.9 | 54.1 | 53.8 | 44.3 | 44.4 | 48.6 | 50.9 |
| 4: Excellent (%) | 41.0 | 47.7 | 23.8 | 34.2 | 32.7 | 44.7 | 45.8 | 38.6 | 40.8 |
| Service Area: Opportunities for community svc |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.2 | 3.3 | 2.9 | 3.1 | 3.1 | 3.2 | 3.2 | 3.2 | 3.2 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 1.9 | 1.5 | . | 2.6 | . | 3.1 | 1.5 | . | 0.5 |
| 2: Fair (%) | 14.0 | 10.8 | 26.7 | 15.9 | 11.6 | 12.5 | 12.1 | 20.3 | 16.1 |
| 3: Good (%) | 49.6 | 47.7 | 60.0 | 53.3 | 65.1 | 47.0 | 50.0 | 39.1 | 50.7 |
| 4: Excellent (%) | 34.5 | 40.0 | 13.3 | 28.1 | 23.3 | 37.4 | 36.4 | 40.6 | 32.7 |
| Service Area: Opps to dev leadership skills |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.2 | 3.3 | 2.8 | 3.0 | 3.1 | 3.2 | 3.1 | 3.3 | 3.2 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 2.2 | 2.7 | 4.8 | 3.9 | 1.5 | 1.4 | 2.9 | 1.3 | 0.8 |
| 2: Fair (%) | 13.8 | 11.0 | 23.8 | 17.9 | 12.1 | 12.5 | 17.4 | 10.7 | 11.7 |
| 3: Good (%) | 49.1 | 44.8 | 61.9 | 51.3 | 60.6 | 46.4 | 44.9 | 45.3 | 53.8 |
| 4: Excellent (%) | 34.9 | 41.5 | 9.5 | 26.8 | 25.8 | 39.7 | 34.8 | 42.7 | 33.8 |
Q Non-Academic Services: Staff Responsiveness:
| Staff Resp: Personal safety on campus |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 2.9 | 2.9 | 2.3 | 3.0 | 2.8 | 2.9 | 2.9 | 3.0 | 2.9 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.7 | 4.0 | 22.2 | 2.9 | 6.1 | 6.5 | 5.6 | . | 5.2 |
| 2: Fair (%) | 17.1 | 16.1 | 22.2 | 14.1 | 21.2 | 21.5 | 16.7 | 11.8 | 16.4 |
| 3: Good (%) | 58.1 | 62.9 | 55.6 | 59.0 | 57.6 | 48.5 | 61.1 | 79.4 | 61.2 |
| 4: Excellent (%) | 20.1 | 16.9 | . | 23.9 | 15.2 | 23.5 | 16.7 | 8.8 | 17.2 |
| Staff Resp: Univ planning & placement svcs |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 2.9 | 2.8 | 2.7 | 2.9 | 2.7 | 3.0 | 2.8 | 3.0 | 2.8 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.5 | 5.2 | 16.7 | 4.4 | 4.3 | 1.6 | 9.5 | . | 7.6 |
| 2: Fair (%) | 19.6 | 18.2 | 16.7 | 18.2 | 21.7 | 20.5 | 23.8 | 20.0 | 19.6 |
| 3: Good (%) | 57.2 | 63.6 | 50.0 | 55.3 | 69.6 | 54.9 | 47.6 | 56.7 | 57.6 |
| 4: Excellent (%) | 18.7 | 13.0 | 16.7 | 22.0 | 4.3 | 23.0 | 19.0 | 23.3 | 15.2 |
| Staff Resp: College/dept placement svcs |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.1 | 3.0 | 3.0 | 3.0 | 3.2 | 2.9 | 3.3 | 2.9 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 5.2 | 2.9 | . | 7.3 | 6.5 | 2.5 | 4.0 | 2.7 | 9.9 |
| 2: Fair (%) | 14.0 | 15.2 | 22.2 | 10.5 | 9.7 | 13.7 | 28.0 | 10.8 | 19.8 |
| 3: Good (%) | 49.4 | 53.3 | 55.6 | 52.4 | 61.3 | 46.7 | 40.0 | 37.8 | 45.5 |
| 4: Excellent (%) | 31.3 | 28.6 | 22.2 | 29.8 | 22.6 | 37.1 | 28.0 | 48.6 | 24.8 |
| Staff Resp: Library services | NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.3 | 3.3 | 3.0 | 3.4 | 3.0 | 3.4 | 3.4 | 3.3 | 3.4 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 1.1 | 0.4 | . | 1.2 | 4.5 | 1.4 | 1.5 | 1.7 | . |
| 2: Fair (%) | 7.9 | 7.5 | 21.1 | 6.7 | 14.9 | 7.9 | 9.2 | 8.5 | 7.5 |
| 3: Good (%) | 47.9 | 52.3 | 57.9 | 47.5 | 56.7 | 44.9 | 41.5 | 52.5 | 45.8 |
| 4: Excellent (%) | 43.1 | 39.8 | 21.1 | 44.6 | 23.9 | 45.8 | 47.7 | 37.3 | 46.7 |
| Staff Resp: Bookstore services and products |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.0 | 3.0 | 2.8 | 3.0 | 2.8 | 3.0 | 3.0 | 2.9 | 3.0 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 4.0 | 4.5 | 16.7 | 4.0 | 7.9 | 3.1 | 4.5 | 1.8 | 3.3 |
| 2: Fair (%) | 18.2 | 18.7 | 11.1 | 18.6 | 17.5 | 18.0 | 21.2 | 17.9 | 15.8 |
| 3: Good (%) | 54.8 | 54.1 | 50.0 | 55.3 | 58.7 | 53.2 | 48.5 | 66.1 | 55.5 |
| 4: Excellent (%) | 23.0 | 22.8 | 22.2 | 22.1 | 15.9 | 25.6 | 25.8 | 14.3 | 25.4 |
| Staff Resp: Registration process |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.1 | 2.9 | 3.2 | 2.9 | 3.1 | 3.2 | 3.1 | 3.2 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 2.8 | 1.5 | . | 3.5 | 1.8 | 3.1 | 1.7 | 1.8 | 2.2 |
| 2: Fair (%) | 13.7 | 12.1 | 31.3 | 7.4 | 29.1 | 18.6 | 11.7 | 12.7 | 12.8 |
| 3: Good (%) | 50.8 | 56.8 | 43.8 | 53.5 | 45.5 | 45.3 | 53.3 | 61.8 | 48.3 |
| 4: Excellent (%) | 32.7 | 29.6 | 25.0 | 35.6 | 23.6 | 32.9 | 33.3 | 23.6 | 36.7 |
| Staff Resp: Financial aid svcs: application/award prcss |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 2.9 | 3.0 | 2.4 | 3.0 | 2.8 | 2.9 | 3.0 | 3.1 | 2.9 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 8.0 | 4.8 | 18.2 | 4.8 | 10.5 | 13.4 | 5.3 | . | 11.5 |
| 2: Fair (%) | 17.3 | 19.9 | 27.3 | 17.9 | 13.2 | 13.9 | 18.4 | 12.8 | 18.8 |
| 3: Good (%) | 46.9 | 47.9 | 54.5 | 47.4 | 57.9 | 43.1 | 50.0 | 64.1 | 41.7 |
| 4: Excellent (%) | 27.8 | 27.4 | . | 29.9 | 18.4 | 29.7 | 26.3 | 23.1 | 28.1 |
| Staff Resp: Financial aid svcs: disbursement process |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.0 | 3.0 | 2.1 | 3.1 | 2.6 | 2.9 | 3.1 | 3.0 | 2.9 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 8.0 | 4.6 | 36.4 | 4.7 | 21.2 | 11.6 | 2.4 | 5.3 | 8.4 |
| 2: Fair (%) | 16.5 | 16.8 | 18.2 | 15.7 | 9.1 | 14.7 | 14.6 | 13.2 | 25.3 |
| 3: Good (%) | 46.5 | 49.6 | 45.5 | 48.3 | 54.5 | 44.7 | 48.8 | 60.5 | 35.8 |
| 4: Excellent (%) | 29.0 | 29.0 | . | 31.4 | 15.2 | 28.9 | 34.1 | 21.1 | 30.5 |
| Staff Resp: Campus food services |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 2.7 | 2.7 | 2.7 | 2.7 | 2.5 | 2.7 | 2.5 | 2.4 | 2.7 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 9.4 | 7.1 | 7.1 | 10.3 | 12.1 | 7.6 | 19.4 | 10.6 | 9.2 |
| 2: Fair (%) | 28.1 | 30.8 | 28.6 | 26.3 | 30.3 | 25.4 | 22.6 | 44.7 | 26.7 |
| 3: Good (%) | 48.0 | 44.4 | 50.0 | 49.1 | 48.5 | 52.7 | 48.4 | 38.3 | 46.6 |
| 4: Excellent (%) | 14.5 | 17.7 | 14.3 | 14.4 | 9.1 | 14.3 | 9.7 | 6.4 | 17.6 |
| Staff Resp: Campus health services |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.1 | 2.9 | 3.2 | 2.9 | 3.2 | 3.1 | 3.0 | 3.2 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 5.4 | 7.2 | 18.8 | 3.7 | 8.7 | 4.6 | 6.9 | 2.1 | 6.1 |
| 2: Fair (%) | 12.2 | 9.6 | . | 11.2 | 21.7 | 12.5 | 15.5 | 19.1 | 13.3 |
| 3: Good (%) | 45.8 | 51.0 | 56.3 | 46.3 | 39.1 | 45.7 | 39.7 | 51.1 | 39.4 |
| 4: Excellent (%) | 36.5 | 32.2 | 25.0 | 38.8 | 30.4 | 37.2 | 37.9 | 27.7 | 41.2 |
| Staff Resp: Campus counseling (not career) svcs |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.0 | 3.1 | 2.6 | 3.0 | 2.9 | 3.0 | 3.0 | 3.1 | 3.0 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 9.6 | 8.8 | 28.6 | 7.9 | 7.1 | 11.8 | 13.3 | 7.1 | 7.1 |
| 2: Fair (%) | 11.0 | 7.0 | . | 8.9 | 14.3 | 12.7 | 13.3 | 14.3 | 16.7 |
| 3: Good (%) | 45.2 | 49.1 | 57.1 | 53.5 | 64.3 | 34.3 | 33.3 | 42.9 | 40.5 |
| 4: Excellent (%) | 34.3 | 35.1 | 14.3 | 29.7 | 14.3 | 41.2 | 40.0 | 35.7 | 35.7 |
| Staff Resp: Business svcs/cashier/student accts |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 2.9 | 2.9 | 2.5 | 2.8 | 2.4 | 2.9 | 2.8 | 2.8 | 2.9 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 8.4 | 4.0 | 16.7 | 8.8 | 22.2 | 8.9 | 10.7 | 4.5 | 7.9 |
| 2: Fair (%) | 17.1 | 16.8 | 25.0 | 16.3 | 16.7 | 17.0 | 17.9 | 25.0 | 15.8 |
| 3: Good (%) | 55.0 | 61.3 | 50.0 | 56.7 | 55.6 | 52.1 | 53.6 | 59.1 | 50.0 |
| 4: Excellent (%) | 19.5 | 17.9 | 8.3 | 18.2 | 5.6 | 22.0 | 17.9 | 11.4 | 26.3 |
| Staff Resp: Residence life programs |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 2.9 | 3.0 | 2.7 | 2.9 | 2.6 | 2.9 | 2.9 | 3.0 | 2.8 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 5.9 | 4.8 | 10.0 | 5.8 | . | 6.3 | 2.9 | 7.4 | 6.3 |
| 2: Fair (%) | 21.2 | 14.4 | 10.0 | 21.5 | 40.0 | 21.0 | 23.5 | 11.1 | 29.1 |
| 3: Good (%) | 49.8 | 57.7 | 80.0 | 52.9 | 60.0 | 44.8 | 50.0 | 51.9 | 38.0 |
| 4: Excellent (%) | 23.1 | 23.1 | . | 19.8 | . | 28.0 | 23.5 | 29.6 | 26.6 |
Q Received Financial Aid
| Receive financial aid while at NCSU |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Yes (%) | 59.6 | 63.2 | 65.5 | 65.7 | 60.2 | 55.6 | 65.0 | 75.3 | 48.2 |
| No (%) | 40.4 | 36.8 | 34.5 | 34.3 | 39.8 | 44.4 | 35.0 | 24.7 | 51.8 |
Q Satisfaction with Aid Package
| Satisfaction with fin aid package |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.4 | 3.4 | 3.2 | 3.3 | 3.4 | 3.4 | 3.4 | 3.5 | 3.4 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Very dissatisfied (%) | 2.5 | 2.0 | 5.3 | 3.6 | . | 1.9 | 3.1 | 1.5 | 2.2 |
| 2: Moderately dissatisfied (%) | 5.8 | 6.6 | 15.8 | 5.4 | 4.0 | 6.8 | 3.1 | 3.0 | 5.1 |
| 3: Moderately satisfied (%) | 43.9 | 43.0 | 36.8 | 47.4 | 50.0 | 41.6 | 40.0 | 35.8 | 45.5 |
| 4: Very satisfied (%) | 47.8 | 48.4 | 42.1 | 43.6 | 46.0 | 49.7 | 53.8 | 59.7 | 47.2 |
Q Satisfaction with Financial Aid Staff
| Rate financial aid reception staff |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 2.9 | 3.0 | 2.3 | 2.9 | 2.8 | 2.9 | 2.9 | 3.0 | 2.9 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 8.0 | 6.1 | 20.0 | 6.3 | 7.5 | 10.9 | 9.3 | . | 9.2 |
| 2: Fair (%) | 18.4 | 15.3 | 33.3 | 16.5 | 35.0 | 16.8 | 27.9 | 26.1 | 18.3 |
| 3: Good (%) | 47.5 | 51.0 | 46.7 | 54.8 | 32.5 | 44.7 | 30.2 | 50.0 | 41.5 |
| 4: Excellent (%) | 26.1 | 27.6 | . | 22.4 | 25.0 | 27.6 | 32.6 | 23.9 | 31.0 |
| Rate financial aid phone staff |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 2.9 | 3.0 | 2.3 | 3.0 | 2.7 | 2.9 | 2.9 | 2.9 | 3.0 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 8.2 | 6.8 | 21.4 | 5.8 | 16.2 | 10.7 | 7.9 | 6.7 | 6.1 |
| 2: Fair (%) | 17.9 | 16.5 | 28.6 | 16.3 | 27.0 | 17.9 | 21.1 | 15.6 | 18.2 |
| 3: Good (%) | 47.3 | 50.6 | 50.0 | 54.1 | 29.7 | 43.3 | 44.7 | 55.6 | 41.7 |
| 4: Excellent (%) | 26.7 | 26.1 | . | 23.7 | 27.0 | 28.0 | 26.3 | 22.2 | 34.1 |
| Rate financial aid advisor staff |
NCSU | College/School | |||||||
| CALS | CED | COE | CNR | CHASS | PAMS | COT | COM | ||
| Mean Rating | 3.1 | 3.2 | 2.4 | 3.2 | 3.0 | 3.1 | 3.2 | 3.3 | 3.2 |
| . | . | . | . | . | . | . | . | . | . |
| 1: Poor (%) | 5.1 | 2.4 | 7.1 | 3.7 | 3.0 | 7.6 | 4.9 | 2.7 | 7.0 |
| 2: Fair (%) | 12.8 | 13.8 | 42.9 | 11.5 | 27.3 | 11.7 | 17.1 | 8.1 | 9.3 |
| 3: Good (%) | 44.2 | 49.1 | 50.0 | 48.7 | 36.4 | 43.3 | 31.7 | 45.9 | 35.7 |
| 4: Excellent (%) | 37.9 | 34.7 | . | 36.1 | 33.3 | 37.5 | 46.3 | 43.2 | 48.1 |
For more information on the 2003-2004
Graduating Senior Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu
Posted: September, 2004
Return to 2003-2004 Graduating Senior Survey Table of Contents Page