North Carolina
State University
2002-2003 Graduating Senior Survey:
Frequency Distributions for Survey Items #11-16
(Evaluation of Academic Services)
This document reports the frequency
distributions by gender and race/ethnicity of survey items #11-16 of the 2002-2003
Graduating Senior Survey. A table comparing mean ratings is available on
the web.
Exact wording of question: Based on your last two years on this campus,
how would you evaluate each of the following? (If you have not had enough experience
with a service to evaluate it, please mark the response "Don't know/did not
use" and then skip to the next service.)
Respondents selecting "don't know/did
not use" have been excluded from the figures reported in this document.
Academic Services:
Academic Advising (In Major) | Research
Support | Library Services | Technology
Services | Career-related Services |
Employment Services |
Q Academic
Advising in Your Major
|
All |
Women |
Men |
AfAm |
White |
Other |
Advising:
Access to advisor |
46.2 |
47.4 |
45.2 |
45.9 |
46.5 |
43.8 |
4:
Excellent (%) |
3:
Good (%) |
33.5 |
31.9 |
34.9 |
36.2 |
33.0 |
37.1 |
2:
Fair (%) |
13.6 |
13.8 |
13.4 |
13.5 |
13.3 |
16.5 |
1:
Poor (%) |
6.6 |
6.8 |
6.4 |
4.3 |
7.2 |
2.6 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Advising:
Sufficient time with advisor |
41.8 |
45.1 |
38.9 |
36.6 |
42.2 |
41.5 |
4:
Excellent (%) |
3:
Good (%) |
32.7 |
30.7 |
34.4 |
41.0 |
32.2 |
30.1 |
2:
Fair (%) |
16.7 |
16.1 |
17.2 |
14.2 |
16.3 |
23.8 |
1:
Poor (%) |
8.8 |
8.0 |
9.5 |
8.2 |
9.3 |
4.7 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Advising:
Accurate info. about degree req./courses |
41.6 |
41.8 |
41.5 |
38.0 |
42.8 |
33.0 |
4:
Excellent (%) |
3:
Good (%) |
35.8 |
35.1 |
36.4 |
38.0 |
34.6 |
46.7 |
2:
Fair (%) |
15.0 |
15.9 |
14.2 |
16.1 |
14.7 |
17.3 |
1:
Poor (%) |
7.6 |
7.3 |
7.9 |
7.8 |
8.0 |
3.0 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Advising:
Knowledge of policies/procedures |
35.4 |
35.4 |
35.4 |
31.4 |
36.2 |
30.7 |
4:
Excellent (%) |
3:
Good (%) |
44.3 |
44.8 |
43.8 |
46.5 |
44.0 |
45.0 |
2:
Fair (%) |
14.9 |
14.8 |
15.1 |
16.8 |
14.2 |
21.2 |
1:
Poor (%) |
5.4 |
5.1 |
5.6 |
5.4 |
5.6 |
3.2 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Academic
advising overall |
38.5 |
39.2 |
37.9 |
33.5 |
39.6 |
32.3 |
4:
Excellent (%) |
3:
Good (%) |
39.2 |
38.0 |
40.3 |
46.6 |
38.1 |
43.4 |
2:
Fair (%) |
15.7 |
16.8 |
14.8 |
15.7 |
15.2 |
21.7 |
1:
Poor (%) |
6.5 |
6.0 |
7.0 |
4.2 |
7.1 |
2.5 |
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Q
Research Support
|
All |
Women |
Men |
AfAm |
White |
Other |
Research:
Access to faculty involved in research |
32.3 |
35.7 |
29.8 |
28.0 |
33.6 |
23.8 |
4:
Excellent (%) |
3:
Good (%) |
44.5 |
46.8 |
42.7 |
50.0 |
43.3 |
50.8 |
2:
Fair (%) |
15.2 |
12.0 |
17.6 |
17.0 |
14.7 |
18.0 |
1:
Poor (%) |
8.0 |
5.6 |
9.9 |
5.0 |
8.4 |
7.4 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Research:
Access to up-to-date facilities |
30.9 |
33.9 |
28.4 |
36.5 |
30.4 |
30.8 |
4:
Excellent (%) |
3:
Good (%) |
46.9 |
48.9 |
45.3 |
48.2 |
46.8 |
46.8 |
2:
Fair (%) |
15.8 |
13.8 |
17.4 |
12.4 |
15.9 |
17.3 |
1:
Poor (%) |
6.4 |
3.4 |
8.9 |
2.9 |
6.9 |
5.1 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Research
support overall |
26.8 |
28.6 |
25.5 |
26.1 |
26.9 |
27.1 |
4:
Excellent (%) |
3:
Good (%) |
53.3 |
56.7 |
50.5 |
56.0 |
53.5 |
49.0 |
2:
Fair (%) |
15.7 |
12.6 |
18.3 |
14.9 |
15.3 |
20.0 |
1:
Poor (%) |
4.1 |
2.2 |
5.7 |
3.0 |
4.3 |
3.9 |
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Q
Technology Services
|
All |
Women |
Men |
AfAm |
White |
Other |
Tech:
Access to Internet |
71.9 |
72.7 |
71.2 |
70.2 |
72.4 |
68.0 |
4:
Excellent (%) |
3:
Good (%) |
25.0 |
25.2 |
24.8 |
26.2 |
24.4 |
30.5 |
2:
Fair (%) |
2.8 |
1.9 |
3.5 |
2.6 |
2.9 |
1.5 |
1:
Poor (%) |
0.3 |
0.3 |
0.4 |
1.0 |
0.3 |
0.0 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Tech:
Hours of operation for computer labs |
48.2 |
50.4 |
46.3 |
53.7 |
48.0 |
45.7 |
4:
Excellent (%) |
3:
Good (%) |
41.2 |
41.2 |
41.1 |
37.9 |
41.2 |
43.7 |
2:
Fair (%) |
8.4 |
6.8 |
9.7 |
6.8 |
8.7 |
7.0 |
1:
Poor (%) |
2.2 |
1.5 |
2.8 |
1.6 |
2.2 |
3.5 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Tech:
Access to up-to-date facilities |
48.7 |
54.1 |
44.1 |
52.2 |
49.0 |
41.4 |
4:
Excellent (%) |
3:
Good (%) |
42.1 |
40.9 |
43.1 |
42.5 |
41.6 |
46.6 |
2:
Fair (%) |
7.3 |
4.7 |
9.5 |
4.8 |
7.3 |
10.5 |
1:
Poor (%) |
2.0 |
0.4 |
3.3 |
0.5 |
2.1 |
1.6 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Tech:
Access to trained staff for help |
25.3 |
29.6 |
21.7 |
32.9 |
24.4 |
27.6 |
4:
Excellent (%) |
3:
Good (%) |
44.4 |
43.5 |
45.1 |
45.1 |
44.4 |
43.1 |
2:
Fair (%) |
23.1 |
21.8 |
24.2 |
16.8 |
23.9 |
21.8 |
1:
Poor (%) |
7.2 |
5.1 |
9.0 |
5.2 |
7.3 |
7.5 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Tech:
Training classes |
26.8 |
27.9 |
26.0 |
37.8 |
25.3 |
29.2 |
4:
Excellent (%) |
3:
Good (%) |
47.7 |
48.0 |
47.5 |
43.2 |
48.6 |
43.4 |
2:
Fair (%) |
18.7 |
20.5 |
17.5 |
13.5 |
18.9 |
21.7 |
1:
Poor (%) |
6.9 |
3.5 |
9.0 |
5.4 |
7.1 |
5.7 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Technology
services overall |
38.8 |
41.5 |
36.5 |
42.1 |
38.5 |
38.4 |
4:
Excellent (%) |
3:
Good (%) |
53.6 |
53.3 |
53.8 |
50.0 |
54.2 |
50.5 |
2:
Fair (%) |
6.4 |
4.9 |
7.7 |
7.4 |
6.1 |
9.6 |
1:
Poor (%) |
1.2 |
0.4 |
1.9 |
0.5 |
1.2 |
1.5 |
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Q
Library Services
|
All |
Women |
Men |
AfAm |
White |
Other |
Library:
Hours of operation |
52.1 |
52.3 |
51.9 |
62.1 |
50.8 |
55.5 |
4:
Excellent (%) |
3:
Good (%) |
38.2 |
40.1 |
36.5 |
32.1 |
39.2 |
33.5 |
2:
Fair (%) |
7.3 |
6.0 |
8.5 |
4.2 |
7.6 |
7.0 |
1:
Poor (%) |
2.4 |
1.6 |
3.2 |
1.6 |
2.4 |
4.0 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Library:
Staff responsiveness |
44.3 |
44.7 |
43.9 |
48.7 |
43.4 |
48.7 |
4:
Excellent (%) |
3:
Good (%) |
47.6 |
46.7 |
48.5 |
45.0 |
48.4 |
42.4 |
2:
Fair (%) |
6.9 |
7.7 |
6.2 |
5.3 |
7.1 |
6.8 |
1:
Poor (%) |
1.2 |
0.9 |
1.5 |
1.1 |
1.1 |
2.1 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Library:
Access to databases/collections |
48.9 |
49.5 |
48.4 |
51.6 |
48.2 |
53.6 |
4:
Excellent (%) |
3:
Good (%) |
44.8 |
44.1 |
45.4 |
41.4 |
45.7 |
38.0 |
2:
Fair (%) |
5.7 |
5.9 |
5.5 |
6.5 |
5.5 |
6.8 |
1:
Poor (%) |
0.6 |
0.5 |
0.7 |
0.5 |
0.6 |
1.6 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Library:
Training to use library |
29.1 |
30.8 |
27.5 |
39.6 |
27.8 |
30.8 |
4:
Excellent (%) |
3:
Good (%) |
42.3 |
43.1 |
41.7 |
41.5 |
42.1 |
45.5 |
2:
Fair (%) |
21.7 |
20.2 |
23.0 |
15.9 |
22.6 |
18.6 |
1:
Poor (%) |
6.9 |
6.0 |
7.8 |
3.0 |
7.5 |
5.1 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Library
services overall |
41.7 |
43.3 |
40.2 |
46.6 |
40.9 |
45.2 |
4:
Excellent (%) |
3:
Good (%) |
52.6 |
51.3 |
53.7 |
48.7 |
53.5 |
46.2 |
2:
Fair (%) |
5.4 |
5.1 |
5.7 |
4.2 |
5.3 |
8.1 |
1:
Poor (%) |
0.4 |
0.3 |
0.5 |
0.5 |
0.3 |
0.5 |
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Q
Career-related Services
|
All |
Women |
Men |
AfAm |
White |
Other |
Career:
Oppor. for career assistance |
31.7 |
35.6 |
28.4 |
32.3 |
32.1 |
26.2 |
4:
Excellent (%) |
3:
Good (%) |
50.2 |
48.3 |
51.7 |
52.8 |
49.7 |
52.4 |
2:
Fair (%) |
15.3 |
14.3 |
16.2 |
13.7 |
15.3 |
17.2 |
1:
Poor (%) |
2.9 |
1.9 |
3.8 |
1.2 |
2.9 |
4.1 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Career:
Info. on internships, co-op, etc. |
34.9 |
38.6 |
31.8 |
37.1 |
34.5 |
37.0 |
4:
Excellent (%) |
3:
Good (%) |
43.8 |
41.1 |
46.1 |
44.1 |
43.8 |
43.2 |
2:
Fair (%) |
16.5 |
16.4 |
16.6 |
17.6 |
16.6 |
14.2 |
1:
Poor (%) |
4.7 |
3.9 |
5.4 |
1.2 |
5.0 |
5.6 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Career:
Resources available to explore options |
29.4 |
33.0 |
26.3 |
33.9 |
28.7 |
31.2 |
4:
Excellent (%) |
3:
Good (%) |
48.5 |
44.9 |
51.6 |
48.5 |
48.7 |
46.1 |
2:
Fair (%) |
17.7 |
18.0 |
17.5 |
17.0 |
17.9 |
17.5 |
1:
Poor (%) |
4.4 |
4.1 |
4.6 |
0.6 |
4.7 |
5.2 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Career:
Info. through Internet and other technology |
36.1 |
39.6 |
33.0 |
40.6 |
35.9 |
33.3 |
4:
Excellent (%) |
3:
Good (%) |
49.1 |
46.5 |
51.2 |
48.2 |
49.0 |
50.3 |
2:
Fair (%) |
12.5 |
12.0 |
13.0 |
10.6 |
12.7 |
12.7 |
1:
Poor (%) |
2.4 |
1.9 |
2.8 |
0.6 |
2.4 |
3.6 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Career-related
services overall |
29.1 |
33.3 |
25.5 |
33.1 |
28.8 |
28.1 |
4:
Excellent (%) |
3:
Good (%) |
53.3 |
50.9 |
55.3 |
56.8 |
52.9 |
53.3 |
2:
Fair (%) |
15.3 |
13.9 |
16.5 |
9.5 |
15.8 |
16.2 |
1:
Poor (%) |
2.3 |
1.9 |
2.7 |
0.6 |
2.5 |
2.4 |
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Q
Employment Services
|
All |
Women |
Men |
AfAm |
White |
Other |
Employment:
Resume preparation |
32.1 |
32.6 |
31.6 |
33.1 |
31.9 |
32.5 |
4:
Excellent (%) |
3:
Good (%) |
49.0 |
48.1 |
49.7 |
51.4 |
48.9 |
47.6 |
2:
Fair (%) |
14.3 |
15.1 |
13.6 |
14.2 |
14.2 |
15.1 |
1:
Poor (%) |
4.7 |
4.2 |
5.1 |
1.4 |
5.0 |
4.8 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Employment:
interview prep skills |
26.1 |
27.7 |
24.8 |
34.3 |
25.0 |
27.0 |
4:
Excellent (%) |
3:
Good (%) |
46.2 |
43.4 |
48.4 |
44.0 |
46.5 |
46.1 |
2:
Fair (%) |
20.4 |
22.6 |
18.7 |
19.4 |
20.6 |
20.0 |
1:
Poor (%) |
7.3 |
6.3 |
8.1 |
2.2 |
7.9 |
7.0 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Employment:
access to career fairs, job listings, etc. |
34.3 |
37.3 |
31.7 |
40.2 |
33.7 |
33.6 |
4:
Excellent (%) |
3:
Good (%) |
47.1 |
44.2 |
49.6 |
45.7 |
47.2 |
48.0 |
2:
Fair (%) |
14.6 |
15.0 |
14.2 |
11.6 |
15.0 |
13.8 |
1:
Poor (%) |
4.0 |
3.4 |
4.5 |
2.4 |
4.1 |
4.6 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Employment
search assistance overall |
26.8 |
28.4 |
25.5 |
30.6 |
26.4 |
27.3 |
4:
Excellent (%) |
3:
Good (%) |
53.3 |
52.6 |
53.9 |
54.8 |
53.5 |
50.0 |
2:
Fair (%) |
15.8 |
16.0 |
15.7 |
13.4 |
16.0 |
16.7 |
1:
Poor (%) |
4.1 |
3.1 |
4.9 |
1.3 |
4.2 |
6.0 |
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For more information on the 2002-2003
Graduating Senior Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu
Posted: September, 2003
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