North Carolina State University
2008 Staff Well-Being Survey
Annotated Questionnaire

The NC State University 2008 Staff Well-Being Survey was available online and on paper from March 17 through May 1. 3,243 of the 5,841 staff in the survey population submitted the survey, for a 55.5% response rate (margin of error plus or minus 0.8 percentage points). For detailed information on the survey methodology, population, and response rates for various subgroups of the population, see the Introduction, Survey Methods, and Response Rates report available online. An Executive Summary of the overall results is available online.

This document includes frequencies of responses to all survey questions, excluding "don't know" and "Not Applicable" answers from the base calculations. The percentage and number (N) of all survey respondents who completed a given section of the survey is provided in the header for each section. The total N size on which the reported percentages are based are noted in the "N=n" information for each question. Mean ratings and standard deviations are also reported where appropriate. "Don't know" and "NA" responses are not included in the calculations of means.

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To skip directly to a particular section, select the section below.

Section A: Overall Satisfaction	Section H: Support & Professional Development
Section B: Working Relationships	Section I: Performance Evaluation
Section C: Communication	Section J: Pay and Compensation (Salary & Benefits)
Section D: Leadership	Section K: Campus Infrastructure/Physical Environment
Section E: Vision & Direction	Section L: Campus Activities
Section F: Diversity & Multiculturalism	Section M: Demographics
Section G: Work Activities	Section N: Final Comments

SECTION A: Overall Satisfaction (100% of respondents, N=3,240)

A1. Please indicate the extent to which you agree or disagree with the following statements.	N	Mean	Stdev	4: Strongly agree	3: Agree	2: Disagree	1: Strongly disagree
a. In general I like the people with whom I work most closely	3,224	3.4	0.59	49.1%	47.4%	2.8%	0.7%
b. I feel valued in my department	3,217	3.1	0.76	32.8%	51.2%	12.6%	3.4%
c. I would recommend my department as a good place to work	3,212	3.2	0.74	34.3%	52.0%	10.6%	3.1%
d. In general, I look forward to coming to work	3,205	3.1	0.69	30.0%	56.6%	11.2%	2.2%
e. I am proud to say I work at NC State University	3,219	3.4	0.61	50.2%	45.1%	4.0%	0.7%
f. I feel like I make a difference here	3,207	3.2	0.71	37.4%	50.5%	10.3%	1.9%
g. I expect to work at NC State University for at least the next three years	3,202	3.3	0.80	44.0%	41.0%	11.2%	3.8%
h. I feel like I "fit" in my department (e.g., like I belong, am comfortable)	3,203	3.2	0.74	38.5%	48.3%	10.5%	2.7%

(N=3,223) Mean=3.2 StDev=0.65	A2. Overall, how would you rate your current satisfaction at NC State University?
29.4%	4: Very satisfied
59.7%	3: Satisfied
9.4%	2: Dissatisfied
1.6%	1: Very dissatisfied

(N=3,225) Mean=3.4 StDev=1.13	A3. Would you say you are more or less satisfied at NC State University now than you were three years ago (or, if you've been here less than three years, when you first arrived)?
17.8%	5: A lot more satisfied now
29.0%	4: Somewhat more satisfied now
31.2%	3: About the same
15.8%	2: Somewhat less satisfied now
6.2%	1: A lot less satisfied now

(N=3,220)	A4. During the past year or two, have you applied for a different job within NC State University?
11.7%	Yes - applied and changed jobs
15.2%	Yes - applied but did not change jobs
73.0%	No - did not apply for a different job (skip to question 6)

(N=852)	A5. If yes, what would you say was the most important reason you were looking to change jobs within the university?
56.2%	Opportunity for advancement
22.8%	Better work environment
3.5%	Just wanted a change
17.5%	Other _____________________________________

(N=3,207)	A6. During the past year or two, have you considered leaving NC State University for reasons other than retirement?
13.8%	Yes - very seriously
20.0%	Yes - somewhat seriously
16.0%	Yes - not very seriously (skip to Section B)
50.2%	No - have not considered leaving in the past couple of years (skip to Section B)

If you responded "somewhat" or "very seriously" above, please answer questions 7 and 8. All others skip to Section B.

(N=1,066)	A7. During the past year or two when considering leaving NC State, did you apply for a job(s) outside the university?
58.8%	Yes
41.2%	No

A8. Please briefly describe why you considered leaving.

SECTION B: Working Relationships (100% of respondents, N=3,197)

1. Overall, how would you rate the quality of relations between:	N	Mean	Stdev	4: Excellent	3: Good	2: Fair	1: Poor	Don't know
a. Staff in your work unit and the work unit's immediate supervisor	3,143	3.1	0.84	37.4%	43.6%	13.6%	5.4%	0.7% (of 3,166)
b. Staff in your department and upper administration in your department	3,067	2.9	0.85	23.7%	48.5%	20.7%	7.1%	2.7% (of 3,153)
c. Staff in your department and upper administration in your college/division	2,750	2.8	0.84	17.6%	50.9%	22.4%	9.1%	12.6% (of 3,145)
d. Staff at NC State University as a whole and the upper administration in the university	2,574	2.7	0.79	14.0%	52.5%	26.3%	7.2%	18.2% (of 3,147)

2. I am treated with respect by:	N	Mean	Stdev	4: Strongly agree	3: Agree	2: Disagree	1: Strongly disagree	Does not apply
a. Co-workers in my work unit	3,154	3.4	0.61	48.6%	47.1%	3.3%	1.0%	0.6% (of 3,173)
b. Other staff in my department (whom I do not supervise)	3,003	3.4	0.60	41.1%	53.9%	4.3%	0.8%	4.9% (of 3,157)
c. Staff I supervise	1,537	3.4	0.59	47.8%	48.6%	2.9%	0.7%	50.5% (of 3,107)
d. My supervisor	3,133	3.4	0.72	48.7%	42.8%	5.7%	2.8%	0.6% (of 3,153)
e. Upper administration in my department	3,029	3.2	0.71	35.0%	54.1%	8.0%	2.8%	3.7% (of 3,146)
f. Upper administration in my college/division	2,614	3.2	0.66	29.1%	60.9%	7.6%	2.4%	16.4% (of 3,128)
g. Upper administration in the university	2,345	3.2	0.62	26.4%	64.4%	7.4%	1.9%	24.8% (of 3,120)
h. Students	2,178	3.3	0.56	36.4%	59.8%	3.2%	0.6%	30.4% (of 3,131)
i. Faculty	2,462	3.2	0.60	29.2%	62.8%	7.0%	1.1%	21.5% (of 3,135)
j. Customers or clients with whom I interact	2,895	3.4	0.53	41.8%	56.4%	1.5%	0.3%	8.2% (of 3,154)

3. In general, to what extent does each of the following describe the members of your work unit?	N	Mean	Stdev	4: Very much	3: Somewhat	2: A little	1: Not at all
a. They understand and know how to do their jobs	3,159	3.7	0.54	73.2%	23.6%	2.8%	0.4%
b. They are hardworking	3,152	3.6	0.65	66.4%	27.0%	5.5%	1.1%
c. They get along and enjoy working together	3,149	3.5	0.69	58.5%	33.4%	6.5%	1.6%
d. They treat each other with respect, even when there are differences of opinion	3,150	3.4	0.73	56.9%	33.4%	7.4%	2.3%
e. They share helpful information and ideas with each other	3,145	3.4	0.77	59.6%	28.2%	9.7%	2.5%
f. They adapt well to changes in the work environment (e.g., new situations, people, ideas)	3,138	3.2	0.82	45.6%	37.8%	12.6%	4.0%

4. I think my department is doing a good job of:	N	Mean	Stdev	4: Strongly agree	3: Agree	2: Disagree	1: Strongly disagree	Don't know
a. Recruiting the best staff to accomplish the goals of my department	2,963	3.0	0.77	27.5%	54.0%	14.0%	4.4%	6.1% (of 3,155)
b. Retaining the most effective and productive staff	2,993	2.8	0.85	22.1%	48.5%	21.6%	7.8%	5.0% (of 3,149)
c. Actively creating a culture where staff members can develop their potential	2,995	2.9	0.88	24.2%	47.0%	20.2%	8.6%	4.8% (of 3,145)

(N=2,755) Mean=2.7 StDev=0.90	5. Members of my work unit have a say in who is hired to work in our unit.
15.9%	4: Strongly agree
47.0%	3: Agree
23.9%	2: Disagree
13.2%	1: Strongly Disagree
12.0% (of 3,132)	Don't know

6. When the following staff members have a serious complaint, the university's grievance/complaint procedures provide a reasonable and effective way for them to have their complaint heard and seriously considered:	N	Mean	Stdev	4: Strongly agree	3: Agree	2: Disagree	1: Strongly disagree	Don't know
a. SPA staff	1,504	2.9	0.82	17.7%	58.9%	14.2%	9.2%	50.6% (of 3,046)
b. EPA staff	906	3.0	0.73	18.7%	65.3%	9.6%	6.4%	67.3% (of 2,772)

7. Rate the NC State University Staff Senate on each of the following:	N	Mean	Stdev	4: Excellent	3: Good	2: Fair	1: Poor	Don't know
a. Providing an effective way for members of the staff and the university administration to communicate with each other	1,868	2.8	0.83	16.4%	51.2%	23.7%	8.7%	40.5% (of 3,141)
b. Being an effective advocate for staff	1,814	2.7	0.86	16.3%	47.3%	26.1%	10.4%	41.9% (of 3,121)

(N=2,519) Mean=3.3 StDev=0.74	8. How useful do you think it is to have a mediation program available to informally work out staff problems/complaints?
43.6%	4: Very useful
44.7%	3: Somewhat useful
9.1%	2: Not very useful
2.7%	1: Not at all useful
19.9% (of 3,146)	Don't know

SECTION C: Communication (100% of respondents, N=3,157)

1. How would you rate communication between each of the following:	N	Mean	Stdev	4: Excellent	3: Good	2: Fair	1: Poor	Don't know	Does not apply
a. You and your co-workers in your work unit	3,127	3.2	0.76	39.2%	46.8%	10.9%	3.1%	0.0% (of 3,142)	0.4% (of 3,142)
b. Staff in your work unit and staff in the rest of your department	3,044	2.9	0.81	20.7%	51.0%	22.1%	6.2%	0.8% (of 3,128)	1.9% (of 3,128)
c. Staff in your department and upper administration in your department	2,911	2.7	0.88	17.2%	47.4%	24.4%	11.1%	3.9% (of 3,114)	2.6% (of 3,114)
d. Staff in your department and upper administration in your college/division	2,480	2.6	0.88	13.1%	45.4%	28.3%	13.1%	11.7% (of 3,106)	8.5% (of 3,106)
e. Staff at NC State University as a whole and the upper administration in the university	2,234	2.6	0.84	11.3%	45.1%	31.6%	12.0%	18.6% (of 3,104)	9.5% (of 3,104)
f. Staff in your department and your customers/clients	2,837	3.2	0.67	30.9%	57.0%	10.5%	1.6%	2.2% (of 3,112)	6.6% (of 3,112)
g. You and the staff who report to you	1,617	3.3	0.67	38.3%	51.8%	8.7%	1.2%	0.4% (of 3,100)	47.5% (of 3,100)

2. What is the best way for the NC State University administration to communicate with you about important university policies, rules, or regulations? What is the next best way? What is the least effective way to communicate about such matters? (Select one response in each column)
Best (N=3,105)		Second Best (N=3,090)		Least Effective (N=3,066)
72.0%	Email	14.1%	Email	4.2%	Email
8.2%	Printed material sent through campus mail	38.0%	Printed material sent through campus mail	10.1%	Printed material sent through campus mail
0.5%	Announcements in the online Bulletin	7.4%	Announcements in the online Bulletin	20.9%	Announcements in the online Bulletin
0.7%	Announcements in my department/college/division newsletter	3.3%	Announcements in my department/college/division newsletter	9.7%	Announcements in my department/college/division newsletter
8.8%	By my supervisor telling me	14.4%	By my supervisor telling me	13.5%	By my supervisor telling me
7.2%	By my supervisor giving me the information in writing	13.8%	By my supervisor giving me the information in writing	4.2%	By my supervisor giving me the information in writing
0.5%	Flyers posted in my work area	2.9%	Flyers posted in my work area	23.7%	Flyers posted in my work area
1.3%	On the University's website (where?) _______________________________	5.5%	On the University's website (where?) _______________________________	12.8%	On the University's website (where?) _______________________________
0.7%	Other (please specify) _______________________________	0.6%	Other (please specify) _______________________________	0.8%	Other (please specify) _______________________________

3. What is the best way for the NC State University administration to communicate with you about important opportunities or events that might be of interest to you? What is the next best way? What is the least effective way to communicate about such matters? (Select one response in each column)
Best (N=3,093)		Second Best (N=3,079)		Least Effective (N=3,037)
77.3%	Email	11.0%	Email	3.9%	Email
8.6%	Printed material sent through campus mail	40.5%	Printed material sent through campus mail	9.8%	Printed material sent through campus mail
1.6%	Announcements in the online Bulletin	10.1%	Announcements in the online Bulletin	20.2%	Announcements in the online Bulletin
0.9%	Announcements in my department/college/division newsletter	4.0%	Announcements in my department/college/division newsletter	9.6%	Announcements in my department/college/division newsletter
5.1%	By my supervisor telling me	12.8%	By my supervisor telling me	15.6%	By my supervisor telling me
4.2%	By my supervisor giving me the information in writing	10.5%	By my supervisor giving me the information in writing	4.7%	By my supervisor giving me the information in writing
0.9%	Flyers posted in my work area	5.1%	Flyers posted in my work area	23.0%	Flyers posted in my work area
1.0%	On the University's website (where?) _______________________________	5.7%	On the University's website (where?) _______________________________	12.6%	On the University's website (where?) _______________________________
0.4%	Other (please specify) _______________________________	0.3%	Other (please specify) _______________________________	0.6%	Other (please specify) _______________________________

SECTION D: Leadership (100% of respondents, N=3,103)

1. In your opinion, how well does your immediate supervisor do each of the following with/for your work unit:	N	Mean	Stdev	4: Excellent	3: Good	2: Fair	1: Poor	Don't know
a. Listen to staff in your work unit	3,067	3.2	0.89	44.2%	36.1%	13.5%	6.2%	0.7% (of 3,088)
b. Give a straight answer when asked a reasonable question	3,067	3.1	0.94	41.1%	36.2%	14.1%	8.6%	0.4% (of 3,079)
c. Use ideas from staff in his/her decision-making	2,981	3.1	0.91	38.3%	39.1%	15.2%	7.3%	2.9% (of 3,071)
d. Appropriately distribute work assignments to members of your work unit	2,960	3.0	0.90	33.8%	41.0%	17.6%	7.6%	3.5% (of 3,066)
e. Treat all members of the work unit consistently (i.e., does not show favoritism)	3,020	3.0	1.02	39.9%	33.2%	14.6%	12.4%	1.9% (of 3,079)
f. Encourage teamwork in your work unit whenever possible	3,013	3.1	0.92	40.8%	37.6%	13.8%	7.7%	1.9% (of 3,072)
g. Set short- and long-term goals and objectives for your work unit	2,958	2.9	0.96	31.4%	39.8%	18.3%	10.6%	3.7% (of 3,071)
h. Set appropriate goals that are reachable	2,937	3.0	0.91	32.2%	42.4%	16.9%	8.5%	3.9% (of 3,057)
i. Set clear priorities for your work unit	2,992	2.9	0.95	31.2%	40.5%	18.0%	10.3%	2.4% (of 3,067)

In your opinion, how well does your immediate supervisor do each of the following with/for your work unit:	N	Mean	Stdev	4: Excellent	3: Good	2: Fair	1: Poor	Don't know
j. Resolve internal conflicts in your work unit quickly and effectively	2,759	2.8	0.99	27.2%	38.5%	20.8%	13.5%	10.2% (of 3,073)
k. Provide the essential resources your work unit needs to do its job	3,025	3.1	0.86	38.7%	41.5%	14.2%	5.5%	1.3% (of 3,066)
l. Distribute resources to your work unit in a way that is understandable and justifiable	2,979	3.1	0.84	35.1%	45.3%	14.0%	5.6%	2.7% (of 3,063)
m. Appreciate the role your contributions play in the success of the work unit	3,022	3.2	0.93	44.6%	34.8%	12.7%	7.9%	1.5% (of 3,068)
n. Serve as an advocate for your work unit within your department	2,926	3.1	0.94	44.2%	34.6%	13.0%	8.2%	4.2% (of 3,053)
o. Make rational, understandable decisions	3,012	3.1	0.89	37.1%	40.7%	15.1%	7.0%	1.6% (of 3,062)
p. Be supportive of staff members when personal issues arise	2,976	3.3	0.85	53.1%	32.1%	9.6%	5.2%	3.0% (of 3,067)
q. Be approachable and easy to talk to	3,051	3.3	0.90	51.8%	30.3%	11.8%	6.1%	0.6% (of 3,068)
r. Be available when you need him/her	3,048	3.2	0.90	45.7%	34.1%	14.2%	6.0%	0.5% (of 3,063)

(N=2,437) Mean=3.1 StDev=0.82	2. Staff management styles and expectations for job performance vary greatly in my department, depending on who one has as a direct supervisor.
32.9%	4: Strongly agree
45.1%	3: Agree
18.0%	2: Disagree
4.0%	1: Strongly disagree
10.7% (of 3,042)	Don't know
9.1% (of 3,042)	Does not apply

3. In your opinion, how well does the upper administration in your department do each of the following for/with your department as a whole:	N	Mean	Stdev	4: Excellent	3: Good	2: Fair	1: Poor	Don't know
a. Listen to staff in the department	2,780	2.8	0.91	22.4%	45.1%	21.7%	10.8%	9.0% (of 3,055)
b. Give a straight answer when asked a reasonable question	2,779	2.8	0.93	21.9%	43.6%	22.7%	11.8%	8.9% (of 3,050)
c. Use ideas from staff in his/her decision-making	2,570	2.7	0.92	19.6%	44.3%	24.0%	12.1%	15.6% (of 3,044)
d. Seeks staff input on assessment activities in the department	2,581	2.7	0.97	20.8%	40.1%	24.0%	15.1%	15.0% (of 3,036)
e. Treat all members of the department consistently (i.e., does not show favoritism)	2,656	2.7	1.00	22.8%	40.5%	20.0%	16.8%	12.8% (of 3,047)
f. Encourage teamwork in your department whenever possible	2,704	2.9	0.90	26.0%	46.1%	18.7%	9.2%	11.2% (of 3,044)
g. Set short- and long-term goals and objectives for the department	2,536	2.8	0.89	22.6%	46.5%	21.1%	9.8%	16.3% (of 3,030)
h. Set appropriate goals that are reachable	2,534	2.8	0.89	22.3%	46.7%	21.5%	9.6%	16.5% (of 3,036)

In your opinion, how well does the upper administration in your department do each of the following for/with your department as a whole:	N	Mean	Stdev	4: Excellent	3: Good	2: Fair	1: Poor	Don't know
i. Set clear priorities for the department	2,641	2.8	0.87	21.5%	48.7%	20.8%	9.0%	13.1% (of 3,039)
j. Resolve internal conflicts in the department quickly and effectively	2,358	2.6	0.97	17.8%	40.5%	24.4%	17.2%	22.4% (of 3,039)
k. Provide the essential resources your department needs to do its job	2,747	2.8	0.88	23.4%	46.9%	21.0%	8.8%	9.1% (of 3,023)
l. Distribute resources in a way that is understandable and justifiable	2,656	2.8	0.89	21.2%	47.2%	21.6%	10.0%	12.4% (of 3,032)
m. Appreciate the role your contributions play in the success of the department	2,711	2.8	0.95	26.7%	42.0%	19.9%	11.4%	10.4% (of 3,027)
n. Serve as an advocate for your department to the college/division	2,502	3.0	0.90	30.2%	44.4%	16.8%	8.6%	17.1% (of 3,019)
o. Make rational, understandable decisions	2,653	2.8	0.89	22.5%	46.8%	20.8%	9.9%	12.1% (of 3,017)
p. Be approachable if/when your immediate supervisor is not responding to your needs	2,334	2.9	0.94	27.6%	44.2%	17.0%	11.2%	22.1% (of 2,995)

4. Overall, how well does the upper administration at NC State University (e.g., chancellor, provost, vice chancellors, vice provosts) do each of the following:	N	Mean	Stdev	4: Excellent	3: Good	2: Fair	1: Poor	Don't know
a. Listen to ideas from staff	1,494	2.7	0.89	16.7%	45.9%	25.9%	11.6%	51.0% (of 3,048)
b. Give a straight answer when asked a reasonable question	1,552	2.6	0.88	14.8%	45.9%	27.0%	12.4%	49.0% (of 3,043)
c. Establish clear priorities for the university	1,874	2.9	0.79	19.7%	53.0%	21.7%	5.6%	38.3% (of 3,035)
d. Distribute resources in a way that is understandable and justifiable	1,720	2.6	0.88	13.7%	45.1%	28.5%	12.7%	43.3% (of 3,036)
e. Serve as an advocate for the university to external customers	1,663	3.0	0.80	28.8%	50.9%	15.5%	4.8%	45.1% (of 3,030)

5. To what extent do you understand how resources (e.g., money, materials, etc.) are allocated:	N	Mean	Stdev	4: Very well	3: Pretty well	2: Not very well	1: Not at all
a. Within your work unit	3,046	2.9	0.96	31.1%	39.1%	19.3%	10.5%
b. To your department	3,036	2.6	0.95	17.2%	36.6%	30.6%	15.6%
c. To your college/division	3,025	2.1	0.90	7.2%	24.5%	39.7%	28.6%
d. To NC State University	3,033	2.0	0.90	6.2%	22.3%	38.2%	33.3%

SECTION E: Vision & Direction (100% of respondents, N=3,046)

1. In general, would you say each of the following is heading in the right direction, or has it gotten off on the wrong track?	Right direction	Wrong track	Don't know
a. Your department (N=3,013)	77.4%	13.8%	8.8%
b. Your college/division (N=2,985)	65.7%	9.8%	24.4%
c. NC State University (N=2,990)	67.2%	4.6%	28.2%

2. Five years from now, do you think each of the following will be better than today, worse than today, or not really have changed?	N	Gotten better	Gotten worse	Not really have changed
a. Your work unit	2,990	65.2%	8.6%	26.2%
b. Your department	2,977	63.0%	10.2%	26.8%
c. Your college/division	2,939	58.9%	6.9%	34.2%
d. NC State University	2,963	64.5%	3.7%	31.8%

(N=2,821) Mean=3.3 StDev=0.63	3. In general, how successful do you think your department is in meeting its goals?
40.6%	4: Very successful
52.9%	3: Somewhat successful
5.4%	2: Not very successful
1.2%	1: Not at all successful
6.4% (of 3,014)	Don't know

(N=2,992)	4. Which of the following statements best describes your department's vision for the future:
42.5%	My department has a clear vision for the future, and we are actively working toward meeting this vision
32.4%	My department has a vision for the future, but progress seems slow
11.2%	My department doesn't appear to have a clear vision for the future (skip to question 7)
13.8%	I don't know enough to say (skip to question 7)

(N=1,958) Mean=3.6 StDev=0.56	5. To what extent does your department's vision fit with that of the University?
66.9%	4: Very much
29.8%	3: Somewhat
3.1%	2: A little
0.3%	1: Not at all
12.3% (of 2,232)	Don't know

(N=2,134) Mean=3.5 StDev=0.65	6. To what extent is your job description/work plan consistent with your department's vision?
59.0%	4: Very much
34.8%	3: Somewhat
4.9%	2: A little
1.3%	1: Not at all
3.6% (of 2,230)	Don't know
0.7% (of 2,230)	Do not have a job description/work plan

(N=2,836) Mean=2.7 StDev=0.99	7. How familiar are you with assessment activities in your department?
22.2%	4: Very familiar
40.7%	3: Somewhat familiar
21.3%	2: Not very familiar
15.7%	1: Not at all familiar
5.2% (of 2,990)	Does not apply - no such activities

(N=1,840) Mean=3.1 StDev=0.69	8. How satisfied are you with support for assessment activities in your department?
24.2%	4: Very satisfied
61.4%	3: Somewhat satisfied
11.0%	2: Dissatisfied
3.4%	1: Very dissatisfied
32.1% (of 2,989)	Don't know
6.4% (of 2,989)	Does not apply - no such activities

SECTION F: Diversity & Multiculturalism (100% of respondents, N=3,018)

1. In your opinion, to what extent does:	N	Mean	Stdev	4: A great deal	3: Some	2: A little	1: Not at all	Don't know
a. Your supervisor promote and support diversity within your work unit	2,724	3.5	0.77	60.8%	28.6%	7.6%	3.1%	8.8% (of 2,988)
b. The upper administration in your department promote and support diversity within the department	2,519	3.5	0.74	59.6%	30.5%	7.3%	2.6%	15.0% (of 2,965)
c. The upper administration in the university promote and support diversity within the university	2,334	3.6	0.65	65.8%	27.6%	5.3%	1.3%	21.3% (of 2,964)

2. My department actively works to:	N	Mean	Stdev	4: Strongly agree	3: Agree	2: Disagree	1: Strongly disagree	Don't know
a. Recruit staff members from historically underrepresented groups (i.e., groups based on age, disability status, gender, military/veteran status, nationality or ethnic origin, race or color, religion, or sexual orientation)	2,065	3.2	0.76	35.3%	49.8%	11.3%	3.6%	30.3% (of 2,961)
b. Retain staff members from historically underrepresented groups	2,029	3.1	0.76	32.3%	51.9%	11.8%	3.9%	31.2% (of 2,948)
c. Support staff members from historically underrepresented groups	2,056	3.2	0.72	35.3%	53.2%	8.3%	3.2%	30.1% (of 2,941)

3. The work environment in my department is accepting and respectful of differences in:	N	Mean	Stdev	4: Strongly agree	3: Agree	2: Disagree	1: Strongly disagree	Don't know
a. Age	2,897	3.4	0.64	48.4%	45.9%	4.2%	1.4%	2.9% (of 2,984)
b. Disability status	2,535	3.4	0.62	48.6%	46.7%	3.4%	1.3%	14.6% (of 2,967)
c. Gender	2,828	3.4	0.62	47.7%	47.1%	4.2%	1.0%	4.4% (of 2,958)
d. Military/Veteran status	2,328	3.5	0.56	51.1%	47.0%	1.1%	0.7%	21.3% (of 2,957)
e. Nationality/Ethnic origin	2,760	3.4	0.61	48.9%	47.0%	3.1%	1.0%	6.9% (of 2,964)
f. Race and color	2,837	3.4	0.64	48.8%	46.1%	3.6%	1.5%	4.7% (of 2,977)
g. Religion	2,642	3.4	0.63	47.5%	47.5%	3.5%	1.5%	11.1% (of 2,973)
h. Sexual orientation	2,407	3.4	0.66	48.0%	45.7%	4.5%	1.8%	18.9% (of 2,968)

(N=2,164) Mean=3.2 StDev=0.67	4. My department provides an environment in which people with physical or mental conditions that may require accommodations can get their work done and be successful in their jobs.
34.0%	4: Strongly agree
57.8%	3: Agree
5.7%	2: Disagree
2.6%	1: Strongly disagree
27.2% (of 2,973)	Don't know

(N=1,771) Mean=3.1 StDev=0.65	5. When controversial issues or events related to diversity or multiculturalism have arisen on campus, the upper administration in the university has appropriately responded to the situation.
24.1%	4: Strongly agree
65.1%	3: Agree
8.0%	2: Disagree
2.8%	1: Strongly disagree
40.5% (of 2,978)	Don't know

(N=2,971) Mean=3.3 StDev=0.77	6. How important do you think it is for NC State University to have an institutional emphasis on diversity and multiculturalism?
49.5%	4: Very important
38.4%	3: Somewhat important
8.8%	2: Not very important
3.2%	1: Not at all important

(N=2,986) Mean=2.7 StDev=1.21	7. Since coming to NC State University, how often have you participated in diversity or multicultural events, programs, workshops, or training activities on campus?
7.6%	5: Frequently
19.8%	4: Several times
28.9%	3: A few times
23.1%	2: Rarely
20.6%	1: Never

(N=1,305)	8. If 'rarely' or 'never,' please mark the reasons why you have not participated in diversity/multicultural activities at NC State University more often. (mark all that apply)
41.2%	Not aware of activities
48.6%	Not convenient (e.g., to schedule, location)
34.3%	Not interested in participating
5.4%	Supervisor does not allow me to participate during working hours

Note: Respondents could select more than one reason.

(N=2,981) Mean=1.5 StDev=0.73	9. To what extent have language barriers made it difficult for you to function to your best ability in your job at NC State University?
65.1%	4: Not at all
24.1%	3: A little
9.0%	2: Somewhat
1.8%	1: A great deal

(N=312)	10. If 'somewhat' or 'a great deal,' is that primarily because of (select one):
9.0%	Your own ability to understand, speak and/or read English
91.0%	The ability of others to understand, speak and/or read English

SECTION G: Work Activities (100% of respondents, N=3,000)

(N=2,952)	1. Do you have a formal job description for your position?
89.8%	Yes
5.6%	No
4.5%	Don't know

These next two questions ask you to think about your job description. If you do not have a job description, either formal or informal, simply think about what you were expecting based on what you were told about your job by your supervisor.

(N=2,959) Mean=3.4 StDev=0.67	2. To what extent do the actual tasks or assignments you do for NC State University on a day-to-day basis match what is outlined in the job description for your position?
50.8%	4: Very closely
40.8%	3: Fairly closely
7.4%	2: Not very closely
1.0%	1: Not at all

(N=2,950) Mean=3.6 StDev=0.81	3. To what extent does the amount of work you are asked to do match what you expect based on the job description for your position?
15.7%	5: There is a lot more work than you expected
28.5%	4: There is more work than you expected
52.5%	3: About what you expected
2.5%	2: There is less work than you expected
0.8%	1: There is a lot less work than you expected

4. In general, how satisfied are you with:	N	Mean	Stdev	4: Very satisfied	3: Satisfied	2: Dissatisfied	1: Very dissatisfied
a. The actual tasks/assignments you are asked to do	2,959	3.3	0.61	36.9%	56.7%	5.6%	0.8%
b. The amount of work you are expected to do	2,944	3.1	0.68	26.8%	58.6%	12.4%	2.2%
c. The amount of time you are typically given to complete an assignment	2,936	3.2	0.66	29.7%	58.7%	10.1%	1.5%
d. The opportunity to make good use of your skills and abilities within the expectations of your job	2,934	3.2	0.76	35.8%	50.0%	10.7%	3.5%

5. My supervisor provides me with appropriate opportunities to have input on each of the following:	N	Mean	Stdev	4: Strongly agree	3: Agree	2: Disagree	1: Strongly disagree
a. Planning my work	2,958	3.4	0.69	50.9%	40.3%	7.2%	1.5%
b. How I accomplish my work	2,952	3.5	0.66	53.9%	39.4%	5.4%	1.3%
c. Making decisions that affect my work	2,945	3.4	0.71	49.5%	40.4%	8.3%	1.7%
d. Solving problems related to my work	2,952	3.4	0.69	51.3%	40.5%	6.4%	1.9%
e. Assessing my performance	2,933	3.3	0.74	43.6%	44.8%	8.7%	2.9%

(N=2,653) Mean=2.7 StDev=0.89	6. When you do work that is above and beyond that which is outlined in your work plan/job description, the additional work is formally documented (e.g., in a performance review, etc.).
17.0%	4: Strongly agree
44.7%	3: Agree
26.8%	2: Disagree
11.4%	1: Strongly disagree
9.9% (of 2,945)	Does not apply

(N=2,927)	7. Are there the right number of qualified people in your work unit to do the work expected of you as a group?
44.6%	No - we need additional qualified people
53.6%	Yes - right amount
1.8%	No - there are more people who are qualified for the work than needed

(N=2,966) Mean=3.4 StDev=0.71	8. How often in the past year have you voluntarily put in effort beyond what's really expected of your job simply because you enjoy the work you do?
2.0%	4: Never
7.0%	3: Seldom
39.2%	2: Sometimes
51.8%	1: Often

(N=2,960)	9. How often in the past year have you taken a day off simply because you did not want to come to work?
67.1%	Never
27.3%	Once or twice
4.3%	3-5 times
1.3%	6 or more times

(N=2,956) Mean=3.2 StDev=0.73	10. I work in an environment that enables me to successfully balance my work and personal life.
32.3%	4: Strongly agree
53.9%	3: Agree
10.8%	2: Disagree
3.0%	1: Strongly disagree

(N=2,902) Mean=2.9 StDev=0.66	11. NC State University provides programs and services that enable its employees to successfully balance their work and personal lives.
14.7%	4: Strongly agree
63.7%	3: Agree
18.7%	2: Disagree
2.9%	1: Strongly disagree

(N=2,956) Mean=3.5 StDev=0.78	12. How likely is it that your supervisor would give you permission to occasionally attend a university event on campus during your normal work hours (e.g., lecture, Human Resources program, arts program)?
60.6%	4: Very likely
27.8%	3: Somewhat likely
8.4%	2: Not very likely
3.2%	1: Not at all likely

(N=3,243)	13. In the past five years (or since you have been at NC State University if less than five years), on which of the following have you served? (mark all that apply)
40.8%	A department committee
18.1%	A college/division committee
12.4%	A University committee
4.0%	Staff Senate

Note: Respondents could select more than one response option.

(N=2,439)	14. In recent years have you been more involved or less involved in committee work than you have been in the past?
20.0%	More involved
49.0%	About the same
30.9%	Less involved

(N=2,934) Mean=2.4 StDev=1.20	15. When you think about all the work-related demands on your time, on a scale of "1" to "5" how would you rate your experience over the past year?
30.0%	1: Managing fine
24.1%	2
25.1%	3
16.3%	4
4.5%	5: Completely overwhelmed

16. Over the past couple of years, how much stress have you experienced as a result of each of the following:	N	Mean	Stdev	4: A great deal	3: Some	2: A little	1: None at all	Does not apply
a. Other staff in your work unit	2,838	2.3	1.01	13.1%	30.7%	28.5%	27.7%	3.6% (of 2,943)
b. Other staff in your department (whom you do not supervise)	2,664	2.1	1.01	10.8%	25.5%	28.7%	35.1%	8.9% (of 2,923)
c. Staff you supervise	1,381	2.1	1.00	9.9%	23.7%	28.7%	37.7%	52.6% (of 2,915)
d. Your immediate supervisor	2,864	2.1	1.03	11.9%	21.3%	28.4%	38.4%	1.7% (of 2,915)
e. Upper administration in your department	2,671	2.0	1.01	10.1%	19.5%	28.0%	42.4%	8.4% (of 2,917)
f. Upper administration in your college/division	2,323	1.7	0.94	6.4%	15.2%	22.0%	56.4%	20.2% (of 2,912)
g. Students	1,983	1.6	0.83	3.2%	12.9%	25.1%	58.8%	32.3% (of 2,927)
h. Faculty	2,150	1.7	0.87	3.8%	17.1%	29.2%	49.9%	26.5% (of 2,924)
i. Customers/clients	2,558	1.9	0.87	4.0%	20.3%	35.3%	40.3%	12.6% (of 2,926)

Over the past couple of years, how much stress have you experienced as a result of each of the following:	N	Mean	Stdev	4: A great deal	3: Some	2: A little	1: None at all	Does not apply
j. Workload	2,920	2.6	0.96	18.7%	37.0%	29.0%	15.3%	0.6% (of 2,939)
k. Balance between work and personal life	2,897	2.3	1.00	12.5%	30.0%	30.1%	27.4%	1.1% (of 2,930)
l. Not having the tools/resources you need to do your job	2,858	2.0	1.00	8.5%	22.0%	26.3%	43.2%	2.0% (of 2,915)
m. Your physical workspace environment	2,888	1.9	1.01	9.3%	18.7%	24.2%	47.9%	1.4% (of 2,929)
n. Institutional procedures	2,722	2.0	0.95	7.6%	22.4%	31.7%	38.3%	6.7% (of 2,919)
o. Committee work	2,082	1.5	0.76	1.7%	11.2%	24.4%	62.7%	28.2% (of 2,901)
p. Self-assessment activities (e.g., performance review)	2,709	1.7	0.87	4.3%	14.7%	27.6%	53.4%	6.8% (of 2,908)
q. Planning and assessment activities of your department	2,311	1.7	0.86	3.7%	15.7%	28.9%	51.7%	19.8% (of 2,881)
r. Other (please specify) ___________________________	416	2.4	1.32	31.7%	18.5%	7.0%	42.8%	53.5% (of 895)

(N=2,868)	17. Does your position currently supervise other staff positions at NC State University? (mark all that apply)
65.0%	No (skip to Section H)
22.9%	Yes: supervise SPA staff
6.7%	Yes: supervise EPA staff
14.8%	Yes: supervise student workers

Note: Respondents could select more than one response option.

(N=980)	18. Number of people who report directly to you:
75.7%	1-5
14.9%	6-10
8.8%	11-25
0.4%	26-50
0.1%	51-100
0.1%	101+

(N=976)	19. Number of people who report indirectly to you, through other supervisors:
52.3%	0
33.4%	1-10
7.6%	11-25
3.8%	26-50
2.0%	51-100
0.7%	101-200
0.2%	201+

SECTION H: Support & Professional Development (100% of respondents, N=2,944)

(N=2,913) Mean=3.7 StDev=0.52	1. How well do you understand what is expected of you in your current job?
71.4%	4: Very well
26.3%	3: Fairly well
2.1%	2: Not very well
0.3%	1: Not at all

2. How useful are each of the following in helping you to understand what is expected of you in your current job?	N	Mean	Stdev	4: Very useful	3: Somewhat useful	2: Not very useful	1: Not at all useful	Does not apply
a. Co-workers in your college/division	2,674	3.1	0.83	35.7%	45.8%	13.2%	5.3%	6.8% (of 2,869)
b. Regular conversations with your supervisor	2,844	3.5	0.75	57.8%	32.4%	6.8%	3.0%	1.4% (of 2,883)
c. Unit or department meetings	2,617	3.0	0.85	31.7%	46.0%	15.9%	6.3%	9.0% (of 2,875)
d. Your job description or Work plan	2,819	3.1	0.83	35.0%	45.2%	14.8%	5.0%	2.1% (of 2,880)
e. Your Interim Appraisal (typically conducted in December)	2,424	3.0	0.88	31.4%	43.9%	17.6%	7.2%	14.9% (of 2,849)
f. Your Annual Appraisal (typically conducted in May)	2,497	3.1	0.86	34.0%	44.7%	14.7%	6.5%	12.5% (of 2,854)
g. Your Performance Review (EPA ONLY)	1,009	3.1	0.81	32.3%	50.0%	12.0%	5.6%	46.6% (of 1,891)

(N=2,886) Mean=3.3 StDev=0.66	3. I have the essential materials and equipment I need to do my work.
37.1%	4: Strongly agree
53.8%	3: Agree
7.5%	2: Disagree
1.6%	1: Strongly disagree

(N=2,885) Mean=3.6 StDev=0.53	4. I know how to use the materials and equipment necessary to do my work.
59.7%	4: Strongly agree
39.1%	3: Agree
0.9%	2: Disagree
0.2%	1: Strongly disagree

5. How satisfied are you personally with each the following?	N	Mean	Stdev	4: Very satisfied	3: Satisfied	2: Dissatisfied	1: Very dissatisfied
a. Basic training to know how to do your job	2,894	3.2	0.67	36.1%	54.4%	7.8%	1.8%
b. Opportunities to broaden or expand your experience	2,881	3.1	0.77	29.8%	50.9%	15.7%	3.6%
c. Opportunities to improve your skills in your current job	2,880	3.1	0.75	29.9%	52.1%	14.9%	3.1%
d. Opportunities to improve your skills to increase your chances for a better job	2,856	3.0	0.82	25.5%	49.6%	19.3%	5.6%
e. Your supervisor giving you the time to participate in professional development or training opportunities	2,859	3.3	0.74	40.1%	47.7%	9.4%	2.8%
f. Financial support from your department for professional development or training opportunities	2,817	2.9	0.84	25.2%	48.7%	19.7%	6.4%
g. Opportunities for leadership development	2,813	2.9	0.79	22.6%	52.6%	19.4%	5.3%
h. Educational opportunities in general at NC State University (unrelated to your job)	2,813	2.9	0.79	22.6%	52.6%	19.4%	5.3%

6. To what extent does your department:	N	Mean	Stdev	4: A great deal	3: Somewhat	2: A little	1: Not at all	Don't know
a. Support employees' efforts to find more efficient and effective ways to get things done	2,742	3.2	0.87	43.4%	37.3%	13.7%	5.5%	5.4% (of 2,897)
b. Recognize/appreciate employees' efforts to find more efficient and effective ways to get things done	2,717	2.9	0.99	34.2%	36.0%	18.2%	11.6%	5.7% (of 2,882)

(N=2,881)	7. Were you assigned a mentor or "buddy" when you first came to NC State University?
13.7%	Yes
82.2%	No
4.1%	Don't know

(N=2,854) Mean=3.3 StDev=0.72	8. How helpful do you think it would be for new employees to be assigned a mentor or 'buddy' when they first come to NC State University?
42.2%	4: Very helpful
45.6%	3: Somewhat helpful
10.5%	2: Not very helpful
1.7%	1: Not at all helpful

SECTION I: Performance Evaluation (100% of respondents, N=2,915)

Due to differences in the performance evaluation process, staff were presented with different versions of the questions in this section according to their classification as either EPA or SPA. Although many of the questions in this section were asked of both EPA and SPA staff, there were several questions asked of only one group and several questions with wording differences between groups. Differences in questions or question wording are indicated below.

1. How important are each of the following in helping you to understand how well you are performing your job?	N	Mean	Stdev	4: Very important	3: Somewhat important	2: Not very important	1: Not at all important	Does not apply
a. Staff in your work-unit	2,723	3.2	0.78	42.5%	43.3%	11.0%	3.3%	4.7% (of 2,857)
b. Staff in your department (whom you don't supervise)	2,558	3.0	0.83	29.4%	47.1%	18.0%	5.5%	10.2% (of 2,847)
c. Staff you supervise	1,225	3.4	0.73	51.7%	38.6%	7.3%	2.4%	56.6% (of 2,824)
d. Your immediate supervisor	2,826	3.6	0.63	71.5%	23.5%	3.4%	1.6%	0.9% (of 2,852)
e. Upper administration in your department	2,652	3.1	0.87	36.7%	42.4%	14.9%	6.1%	6.5% (of 2,835)
f. Upper administration in your college/division	2,417	2.7	0.96	22.9%	38.6%	25.7%	12.7%	14.6% (of 2,830)
g. Upper administration in NC State University	2,335	2.5	1.00	19.0%	31.6%	30.4%	19.0%	17.2% (of 2,819)
h. Your customers or clients	2,451	3.5	0.71	62.3%	30.0%	5.1%	2.5%	13.7% (of 2,839)
i. Students	1,784	3.1	0.92	39.7%	38.3%	14.1%	7.8%	37.1% (of 2,835)
j. Faculty	1,982	3.1	0.85	36.1%	44.2%	13.6%	6.1%	29.8% (of 2,824)

(N=2,473) Mean=2.4 StDev=0.90	2. How satisfied are you with the incentives, recognition and/or rewards offered by your department for excellent job performance?
9.5%	4: Very satisfied
42.7%	3: Satisfied
29.5%	2: Dissatisfied
18.2%	1: Very dissatisfied
13.3% (of 2,853)	Don't know

(N=2,862) Mean=2.7 StDev=1.11	3. Over the past 12 months, about how often has your supervisor publicly acknowledged or expressed appreciation for the work you have done?
31.3%	4: Frequently
27.4%	3: Sometimes
21.5%	2: Occasionally
19.8%	1: Seldom/never

(N=2,813) Mean=2.9 StDev=1.02	4. Over the past 12 months, about how often have people other than your supervisor (e.g., customers, faculty, etc.) publicly acknowledged or expressed appreciation for the work you have done?
34.0%	4: Frequently
33.3%	3: Sometimes
20.2%	2: Occasionally
12.5%	1: Seldom/never
2.0% (of 2,870)	Does not apply

(N=2,802) Mean=3.0 StDev=0.81	5. How well do you understand the process that your department uses to evaluate your performance during the year?
29.2%	4: Very well
47.3%	3: Well
19.3%	2: Not very well
4.2%	1: Not at all
2.5% (of 2,875)	Don't know

(N=2,812) Mean=2.9 StDev=0.70	6. In general, I think the performance evaluation process is fair and reasonable.
15.2%	4: Strongly agree
64.6%	3: Agree
15.6%	2: Disagree
4.6%	1: Strongly disagree

(N=797)	7.(EPA) Have you been in your current position at NC State University at least one year? (EPA only)
85.7%	Yes
14.3%	No (skip to question 11)

(N=2,055)	7.(SPA) Have you had an Annual Appraisal at NC State University? (SPA only)
83.8%	Yes
12.0%	No (skip to question 11)
4.1%	Don't know (skip to question 11)

(N=654)	8.(EPA) Have you had a performance review for your current position at NC State University? (EPA only)
80.7%	Yes - - every year
7.2%	Yes - - most, but not every year
3.7%	Yes - - some years
2.1%	Yes - - but only rarely
6.3%	No - - never (skip to question 11)

(N=2,403) Mean=3.0 StDev=0.97	8.(SPA) How much input do you have on your Annual Appraisal?(SPA only) 9.(EPA) How much input do you have during the review process for your performance review?(EPA only)
38.1%	4: A great deal
39.0%	3: Some
11.7%	2: A little
11.2%	1: None at all

9.(SPA) How useful are each of the following in helping you to understand how well you are performing your job? (SPA only)	N	Mean	Stdev	4: Very useful	3: Somewhat useful	2: Not very useful	1: Not at all useful	Does not apply - did not get/have
a. The numeric ratings on your Annual Appraisals	1,682	3.0	0.83	28.1%	50.1%	15.7%	6.2%	1.1% (of 1,700)
b. Written comments on your Annual Appraisals	1,680	3.4	0.75	53.9%	36.1%	7.0%	3.0%	1.5% (of 1,705)
c. Talking with your supervisor about your Annual Appraisal	1,689	3.5	0.78	61.8%	27.8%	6.6%	3.8%	0.7% (of 1,701)

10. In general, do you think your performance reviews(EPA) / Annual Appraisals(SPA):	N	Mean	Stdev	4: Strongly agree	3: Agree	2: Disagree	1: Strongly disagree	Does not apply (EPA only)
a. Are appropriately based on your job description/work plan	2,297	3.2	0.67	29.3%	59.0%	9.6%	2.2%	0.4% (of 2,307)
b. Are appropriately based on agreed upon objectives (EPA only)	600	3.2	0.64	30.8%	60.5%	7.0%	1.7%	1.2% (of 607)
c. Are helpful to your career development	2,286	2.8	0.80	17.4%	48.5%	28.2%	5.9%	0.7% (of 2,303)
d. Are helpful to your career planning	2,272	2.7	0.81	16.1%	45.4%	32.1%	6.4%	1.1% (of 2,298)
e. Help you to identify what you have done well	2,297	3.1	0.69	27.3%	59.2%	10.7%	2.8%	0.2% (of 2,302)
f. Help you to identify areas you need to improve on	2,293	3.1	0.66	25.4%	61.5%	10.9%	2.2%	0.3% (of 2,300)
g. Reflect how well you think you are doing	2,293	3.0	0.74	23.7%	57.7%	14.6%	4.0%	0.2% (of 2,298)
h. Are provided to you in a timely fashion	2,291	3.0	0.75	24.4%	59.0%	11.5%	5.1%	0.3% (of 2,298)

(N=2,046)	11.(SPA) Has your position classification been changed from a "pay grade" to a "career band"? (SPA only)
59.9%	Yes
28.6%	No (skip to question 14)
11.5%	Don't know (skip to question 14)

(N=1,199) Mean=2.1 StDev=1.07	12.(SPA) To what extent has career banding helped you to better understand the competencies required for your job? (SPA only)
10.6%	4: A great deal
32.2%	3: Some
16.6%	2: A little
40.6%	1: Not at all

13.(SPA) To what extent do your Annual Appraisals appropriately reflect:	N	Mean	Stdev	4: A great deal	3: Some	2: A little	1: Not at all
a. Your key responsibilities (SPA only)	1,185	3.3	0.82	47.9%	38.9%	8.1%	5.1%
b. Your competencies (SPA only)	1,162	3.1	0.90	38.8%	42.0%	11.1%	8.1%

11.(EPA) Please briefly describe the performance evaluation process that has been typically used in your current position (e.g., what is evaluation based on; is process verbal or written; how is it documented, etc.) and share any additional comments you have about the performance evaluation process.(EPA only)
14.(SPA)Please use this space to share any additional comments you have about the performance evaluation process (SPA only).

SECTION J: Pay and Compensation (Salary & Benefits) (100% of respondents, N=2,885)

Staff were presented with different versions of the questions in this section according to their classification as either EPA or SPA. Although many of the questions in this section were asked of both EPA and SPA staff, there were several questions asked of only one group and several questions with wording differences across groups. Differences in questions or question wording are indicated below.

1. My current salary is reasonably competitive, when compared with employees doing the same or similar work:	N	Mean	Stdev	4: Strongly agree	3: Agree	2: Disagree	1: Strongly disagree	Don't know
a. In my department	2,135	2.7	0.86	16.2%	51.6%	21.1%	11.1%	25.1% (of 2,850)
b. In my college/division	1,631	2.6	0.87	12.8%	45.7%	28.8%	12.7%	42.2% (of 2,821)
c. In other colleges/divisions at NC State University	1,382	2.4	0.89	10.7%	39.2%	33.2%	16.9%	51.1% (of 2,824)
d.(EPA) / e.(SPA) At other universities	1,310	2.2	0.91	8.5%	30.3%	37.7%	23.4%	53.6% (of 2,823)
e.(EPA) In the private sector (EPA only)	609	1.9	0.88	6.1%	14.0%	38.9%	41.1%	22.9% (of 790)
d.(SPA) At other Raleigh-area employers (SPA only)	1,334	1.9	0.86	4.5%	20.4%	38.8%	36.3%	34.4% (of 2,035)

(N=796) Mean=2.2 StDev=1.02	2.(EPA) How well do you understand the process for determining EPA staff salaries? (EPA only)
9.7%	4: Very well
36.2%	3: Somewhat
20.6%	2: A little
33.5%	1: Not at all

(N=553) Mean=2.6 StDev=0.76	3.(EPA) I believe my department appropriately makes EPA staff salary adjustments. (EPA only)
7.1%	4: Strongly agree
54.6%	3: Agree
28.9%	2: Disagree
9.4%	1: Strongly disagree
30.4% (of 795)	Don't know

(N=2,856) Mean=3.2 StDev=0.58	4.(EPA) / 2.(SPA) I know how to find the information I need to understand the benefits available to me.
29.8%	4: Strongly agree
63.5%	3: Agree
5.9%	2: Disagree
0.8%	1: Strongly disagree

(N=2,842) Mean=3.2 StDev=0.56	5.(EPA) / 3. (SPA) I can make informed decisions about my benefits based on the information available to me.
28.0%	4: Strongly agree
65.4%	3: Agree
6.1%	2: Disagree
0.5%	1: Strongly disagree

(N=2,458) Mean=2.8 StDev=0.82	6.(EPA) / 4.(SPA) Healthcare benefits (e.g., medical, dental, vision, medical flex spending) provided through the State of North Carolina for State employees, including university faculty and staff, are reasonably competitive with other employers for whom I could work.
18.9%	4: Strongly agree
54.1%	3: Agree
18.9%	2: Disagree
8.0%	1: Strongly disagree
13.9% (of 2,856)	Don't know

(N=2,219) Mean=2.9 StDev=0.77	7.(EPA) / 5.(SPA) Retirement contributions to the Teachers and State Employees Retirement System (TSERS) [or the Optional Retirement Program (ORP) - EPA only] that are provided through the State of North Carolina for State employees, including university faculty and staff, are reasonably competitive with other employers for whom I could work.
17.6%	4: Strongly agree
58.3%	3: Agree
17.5%	2: Disagree
6.7%	1: Strongly disagree
22.2% (of 2,852)	Don't know

(N=1,874) Mean=3.0 StDev=0.62	8.(EPA) / 6.(SPA) The voluntary benefit programs (e.g., voluntary retirement/deferred compensation plans, voluntary life insurance, supplemental disability plans, auto/home owners insurance, prepaid legal) offered directly by NC State University are reasonably competitive with other employers for whom I could work.
16.3%	4: Strongly agree
70.1%	3: Agree
10.7%	2: Disagree
2.9%	1: Strongly disagree
34.2% (of 2,849)	Don't know

(N=2,839) Mean=2.6 StDev=0.74	9.(EPA) / 7.(SPA) In general, I am satisfied with my compensation (salary + benefits) at NC State University.
7.9%	4: Strongly agree
54.0%	3: Agree
30.7%	2: Disagree
7.4%	1: Strongly disagree

10.(EPA) / 8.(SPA) How important do you think it is to provide the following benefits to employees?	N	Mean	Stdev	4: Very important	3: Somewhat important	2: Not very important	1: Not at all important
a. Flexible working hours	2,854	3.7	0.53	73.2%	24.4%	2.0%	0.5%
b. Access to a quality childcare facility on or near campus at competitive cost	2,827	3.3	0.86	50.2%	36.5%	6.7%	6.6%
c. Tuition waiver or benefit for dependents of employees	2,832	3.7	0.61	71.0%	24.5%	3.0%	1.5%
d. Domestic partner benefits	2,800	3.1	1.02	45.0%	32.0%	10.7%	12.3%
e. Employee assistance programs (e.g., for personal issues like coping with family, financial, or substance-abuse problems)	2,835	3.4	0.70	50.9%	40.4%	6.7%	2.0%
f. Proactive wellness programs (e.g., weight loss, healthy lifestyle education, smoking cessation)	2,843	3.4	0.71	53.7%	37.3%	7.2%	1.8%
g. Telecommuting options	2,806	3.3	0.77	49.6%	38.1%	9.3%	2.9%

11.(EPA) / 9.(SPA) Thinking about your own family situation within the next five years, how likely would you be to use:	N	Mean	Stdev	3: Very likely	2: Somewhat likely	1: Not at all likely	Does not apply
a. A campus childcare facility if it were available at a cost comparable to what you could find elsewhere in your community	1,552	1.8	0.89	32.6%	18.7%	48.7%	45.1% (of 2,829)
b. A tuition waiver or benefit for your dependent children or spouse to attend NC State if it were available	2,176	2.4	0.80	57.3%	22.7%	20.0%	23.0% (of 2,827)

12.(EPA) / 10.(SPA) What do you think are the most important changes that should be made to improve the benefits currently available at NC State University?

SECTION K: Campus Infrastructure/Physical Environment (100% of respondents, N=2,873)

(N=2,686) Mean=3.0 StDev=0.80	1. There is sufficient clerical/secretarial/administrative support in my department to get our work done.
23.2%	4: Strongly agree
54.9%	3: Agree
15.6%	2: Disagree
6.3%	1: Strongly disagree
5.2% (of 2,833)	Does not apply

(N=2,711) Mean=2.9 StDev=0.73	2. There is sufficient technical support in my department to get our work done.
18.8%	4: Strongly agree
59.5%	3: Agree
17.2%	2: Disagree
4.4%	1: Strongly disagree
4.0% (of 2,823)	Does not apply

3. In general, how satisfied are you with:	N	Mean	Stdev	4: Very satisfied	3: Satisfied	2: Dissatisfied	1: Very dissatisfied	Don't know	Does not apply
a. Your office, lab, or work space area in general	2,752	3.0	0.83	28.4%	51.7%	13.2%	6.8%	0.5% (of 2,840)	2.6% (of 2,840)
b. Your access to a computer at work to check email, get information posted on the NC State University web site, etc.	2,753	3.5	0.63	60.7%	34.8%	2.8%	1.6%	0.8% (of 2,841)	2.3% (of 2,841)
c. Maintenance of the building(s) where you typically work	2,747	3.0	0.78	27.9%	53.6%	13.8%	4.7%	0.4% (of 2,832)	2.6% (of 2,832)
d. Condition of the infrastructure in the building(s) where you typically work	2,718	2.9	0.82	23.5%	52.6%	17.0%	6.8%	0.9% (of 2,823)	2.8% (of 2,823)
e. Availability of up-to-date equipment to do your job	2,777	3.2	0.72	31.9%	53.9%	11.5%	2.7%	0.4% (of 2,832)	1.6% (of 2,832)
f. Availability of basic supplies you need to do your job	2,781	3.3	0.62	38.0%	55.8%	4.9%	1.3%	0.2% (of 2,829)	1.5% (of 2,829)
g. Availability of rooms on campus to have small meetings, workshops, etc.	2,205	3.1	0.70	27.7%	58.3%	11.2%	2.9%	2.7% (of 2,827)	19.3% (of 2,827)
h. Availability of rooms on campus to have large meetings, workshops, etc.	2,048	3.0	0.75	25.3%	56.3%	13.9%	4.4%	4.4% (of 2,822)	23.0% (of 2,822)
i. Availability of informal places to relax on campus (e.g., during lunch, your breaks, etc.)	2,292	2.7	0.87	14.5%	48.1%	25.4%	12.0%	2.4% (of 2,821)	16.3% (of 2,821)

In general, how satisfied are you with:	N	Mean	Stdev	4: Very satisfied	3: Satisfied	2: Dissatisfied	1: Very dissatisfied	Don't know	Does not apply
j. Dining options on campus	2,032	2.7	0.78	12.7%	54.4%	25.2%	7.6%	5.2% (of 2,816)	22.7% (of 2,816)
k. Availability of parking	2,510	2.4	0.96	11.1%	39.7%	25.9%	23.4%	0.8% (of 2,820)	10.2% (of 2,820)
l. Proximity of parking to where you work	2,500	2.8	0.93	24.4%	47.9%	15.2%	12.6%	0.6% (of 2,817)	10.6% (of 2,817)
m. Cost of parking	2,292	2.0	0.93	7.2%	21.4%	35.0%	36.4%	1.3% (of 2,818)	17.4% (of 2,818)
n. Wolfline bus (e.g., timing and routes of the campus bus system)	1,260	2.9	0.65	14.7%	69.3%	12.2%	3.8%	15.5% (of 2,803)	39.5% (of 2,803)
o. Safety of your immediate work environment	2,628	3.1	0.61	22.5%	67.9%	7.3%	2.2%	0.9% (of 2,819)	5.9% (of 2,819)
p. Campus safety overall	2,327	2.9	0.60	12.9%	71.8%	12.4%	2.8%	3.2% (of 2,814)	14.1% (of 2,814)
q. General attractiveness of campus	2,442	3.0	0.63	16.7%	68.6%	12.0%	2.7%	1.5% (of 2,817)	11.8% (of 2,817)
r. Upkeep of campus grounds	2,440	3.2	0.54	23.9%	70.7%	4.4%	1.0%	1.3% (of 2,818)	12.1% (of 2,818)
s. The amount of "green space" (trees, grassy areas) on campus	2,441	3.0	0.71	19.8%	61.3%	14.8%	4.1%	1.6% (of 2,815)	11.7% (of 2,815)

4. How satisfied are you with efforts on campus in each of the following areas:	N	Mean	Stdev	4: Very satisfied	3: Satisfied	2: Dissatisfied	1: Very dissatisfied	Don't know
a. Energy conservation	2,253	2.9	0.65	15.6%	65.6%	16.1%	2.7%	20.0% (of 2,816)
b. Water conservation	2,254	3.0	0.65	16.4%	65.8%	15.2%	2.6%	20.1% (of 2,821)
c. Recycling efforts	2,353	3.1	0.64	22.0%	66.3%	9.2%	2.5%	16.4% (of 2,814)
d. Ability to use alternate modes of transportation (bus, bicycles, car pools)	2,051	3.0	0.64	16.0%	68.3%	12.7%	2.9%	26.8% (of 2,800)
e. Use of "green building" practices in new buildings and renovations	1,545	2.9	0.68	15.9%	66.0%	13.9%	4.2%	45.0% (of 2,809)
f. Use of recycled-content resources	1,593	3.0	0.64	17.1%	68.4%	11.6%	2.9%	42.7% (of 2,778)

SECTION L: Campus Activities (100% of respondents, N=2,838)

1. In general, how satisfied are you with:	N	Mean	Stdev	4: Very satisfied	3: Satisfied	2: Dissatisfied	1: Very dissatisfied
a. Recreational activities available on campus	2,538	3.0	0.55	15.7%	74.9%	7.7%	1.7%
b. Cultural activities available on campus	2,513	3.0	0.53	14.2%	76.3%	8.0%	1.4%

2.The following is a list of various recreational/cultural spaces or activities at NC State University. On the left side, please indicate how satisfied you are in general with the space or activity. On the right side, indicate how often in a typical year you use the space or participate in the activity.

Space/Activity	Satisfaction								How often use
Space/Activity	N	Mean	Stdev	4: Very satisfied	3: Satisfied	2: Dissatisfied	1: Very dissatisfied	Don't know	N	Once a week or more	Once or twice a month	Every few months	Once or twice a year	Never
a. Facilities at Carmichael Gymnasium	1,304	3.2	0.61	25.4%	66.4%	6.1%	2.1%	51.6% (of 2,693)	2,578	10.9%	4.6%	4.8%	10.4%	69.3%
b. Recreational space around campus (e.g., fields, track, tennis courts, etc.)	1,243	3.1	0.50	18.0%	76.6%	4.3%	1.0%	53.5% (of 2,675)	2,547	3.3%	5.2%	6.8%	11.5%/td>	73.1%
c. Organized Campus Recreation activities (e.g., Club Sports, Fitness/Wellness Programs, Intramural Sports, Outdoor Adventures)	958	3.1	0.57	17.6%	74.3%	5.5%	2.5%	64.0% (of 2,661)	2,528	2.0%	2.3%	3.0%	8.9%	83.8%
d. ARTS NC State programs (e.g., Center Stage, The Crafts Center, Dance Program, Gallery of Art & Design, University Theatre, Department of Music programs)	1,244	3.1	0.52	19.7%	75.2%	3.9%	1.3%	53.5% (of 2,675)	2,531	1.1%	3.2%	9.0%	18.6%	68.1%
e. Wolfpack athletic events	1,548	3.1	0.59	20.1%	72.0%	5.5%	2.5%	41.8% (of 2,660)	2,549	3.0%	7.3%	12.7%	23.1%	53.8%

(N=2,444) Mean=2.5 StDev=1.20	3. To what extent does your work location limit your ability to participate in activities on campus that you would like to do?
28.6%	4: A great deal
25.9%	3: Some
14.6%	2: A little
31.0%	1: Not at all
11.7% (of 2,767)	Does not apply - generally not interested in participating in such activities

SECTION M: Demographics (100% of respondents, N=2,855)

The staff at NC State University consists of a very diverse group of people who might have different experiences based on various characteristics. The following questions ask for some personal information that we care about, but that is not always included in our personnel records. This information will help us develop programs and policies to address the specific needs of our diverse population. Remember, all information is confidential. However, you do not have to answer a question if you prefer not to.

(N=2,717)	1. On which part of campus do you spend most of you work time?
9.6%	Centennial campus
27.1%	North campus (north of the train tracks)
24.1%	Central campus (between the train tracks and Western Blvd)
8.3%	South campus (south of Western Blvd [not including Centennial campus])
6.5%	College of Veterinary Medicine (on Hillsborough St.)
0.9%	Carter Finley stadium/arena area
4.3%	Off campus in Wake County
14.1%	Outside of Wake County
5.1%	Do not work in any one particular area

(N=2,817)	2. Do you have a spouse/partner that currently works at NC State University?
9.0%	Yes
91.0%	No

(N=2,828)	3. Is English your native language?
93.4%	Yes
6.6%	No (primary language ______________________________

(N=2.813)	4. Do you have a qualifying disability covered by the Americans with Disabilities Act (ADA)?
2.1%	Yes
94.0%	No
3.9%	Don't know

(N=2,807)	5. Do you personally identify as a member of the Gay, Lesbian, Bisexual, Transgendered (GLBT) community?
3.4%	Yes
96.6%	No

SECTION N: Your Final Comments

1. When you think about your own personal experiences at NC State University, what would you say are the most positive aspects of being a staff member here?

2. What are the most serious problems or concerns that you have in working at NC State University?

3. What do you think are the most significant changes that should be made at NC State University to improve or enhance the quality of your work life here?

For more information on the NC State University 2008 Staff Well-Being Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: ncsu_surveys@ncsu.edu

Posted: August, 2008

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North Carolina State University 2008 Staff Well-Being Survey Annotated Questionnaire