Frequencies and Percentages
This section examines sophomore ratings of the help available outside the classroom, safety of campus, and satisfaction with offices that serve the students, including service and staff responsiveness. Mean ratings, where given, are based on scores from 4 ("Excellent") to 1 ("Poor").
SERVICES OUTSIDE THE CLASSROOM
|
MEAN AND STD. DEV. |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Library services overall
|
3.37 |
3.38 |
3.36 |
3.41 |
3.36 |
3.41 |
|
0.62 |
0.60 |
0.64 |
0.68 |
0.62 |
0.57 |
|
|
Library hours of operation
|
3.72 |
3.75 |
3.70 |
3.76 |
3.72 |
3.75 |
|
0.52 |
0.48 |
0.55 |
0.48 |
0.52 |
0.52 |
|
|
Access to databases and collections |
3.40 |
3.42 |
3.39 |
3.52 |
3.39 |
3.42 |
|
0.68 |
0.68 |
0.69 |
0.64 |
0.69 |
0.65 |
|
|
Training to use library
|
2.74 |
2.73 |
2.75 |
2.95 |
2.71 |
2.87 |
|
0.92 |
0.93 |
0.90 |
0.99 |
0.92 |
0.74 |
|
MEAN AND STD. DEV. |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Technology services overall
|
3.26 |
3.24 |
3.27 |
3.31 |
3.26 |
3.18 |
|
0.66 |
0.68 |
0.63 |
0.67 |
0.65 |
0.69 |
|
|
Access to the Internet
|
3.61 |
3.61 |
3.62 |
3.71 |
3.60 |
3.69 |
|
0.63 |
0.62 |
0.64 |
0.56 |
0.65 |
0.47 |
|
|
Hrs of op for computer center labs/help |
3.35 |
3.35 |
3.34 |
3.45 |
3.34 |
3.26 |
|
0.75 |
0.72 |
0.78 |
0.68 |
0.75 |
0.83 |
|
|
Access to up-to-date facilities
|
3.33 |
3.37 |
3.29 |
3.41 |
3.32 |
3.27 |
|
0.73 |
0.72 |
0.73 |
0.68 |
0.73 |
0.72 |
|
|
Access to trained staff for help
|
2.71 |
2.70 |
2.72 |
2.77 |
2.71 |
2.63 |
|
0.91 |
0.92 |
0.90 |
0.92 |
0.90 |
1.00 |
|
|
Technology training classes
|
2.91 |
2.90 |
2.91 |
3.10 |
2.89 |
2.84 |
|
0.83 |
0.87 |
0.81 |
0.86 |
0.84 |
0.74 |
|
MEAN AND STD. DEV. |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Career-related services overall + |
3.15 |
3.24 |
3.08 |
3.24 |
3.14 |
3.16 |
|
0.68 |
0.66 |
0.70 |
0.63 |
0.69 |
0.65 |
|
|
Opportunity for career assistance + |
3.17 |
3.25 |
3.09 |
3.35 |
3.15 |
3.07 |
|
0.72 |
0.69 |
0.74 |
0.59 |
0.73 |
0.82 |
|
|
Info on internships/co-op/other
|
3.17 |
3.24 |
3.11 |
3.27 |
3.15 |
3.20 |
|
0.78 |
0.72 |
0.83 |
0.70 |
0.79 |
0.76 |
|
|
Resources to explore career options + |
3.15 |
3.23 |
3.07 |
3.28 |
3.13 |
3.13 |
|
0.75 |
0.72 |
0.77 |
0.58 |
0.77 |
0.74 |
|
|
Info available through computers/Internet ++ |
3.26 |
3.32 |
3.21 |
3.49 |
3.24 |
3.21 |
|
0.69 |
0.70 |
0.69 |
0.61 |
0.70 |
0.63 |
+ Gender: p<0.01; ++ Ethnicity: p<0.01
|
MEAN AND STD. DEV. |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Labs/tutoring services overall
|
3.05 |
3.09 |
3.02 |
2.99 |
3.06 |
3.00 |
|
0.67 |
0.69 |
0.66 |
0.68 |
0.67 |
0.73 |
|
|
Lab/tutoring writing
|
2.91 |
3.02 |
2.82 |
2.97 |
2.88 |
3.00 |
|
0.83 |
0.86 |
0.80 |
0.80 |
0.85 |
0.72 |
|
|
Lab/tutoring reading
|
2.74 |
2.81 |
2.69 |
2.68 |
2.75 |
2.67 |
|
0.80 |
0.87 |
0.75 |
0.82 |
0.81 |
0.78 |
|
|
Lab/tutoring mathematics
|
3.09 |
3.11 |
3.07 |
3.11 |
3.09 |
3.05 |
|
0.73 |
0.67 |
0.78 |
0.73 |
0.73 |
0.81 |
|
|
Lab/tutoring study skills
|
2.85 |
2.92 |
2.80 |
2.82 |
2.88 |
2.57 |
|
0.78 |
0.80 |
0.77 |
0.72 |
0.77 |
0.98 |
|
MEAN AND STD. DEV. |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Academic advising services overall |
3.01 |
3.04 |
2.99 |
2.91 |
3.03 |
2.88 |
|
0.89 |
0.87 |
0.91 |
0.98 |
0.89 |
0.80 |
|
|
Access to advisor
|
3.05 |
3.08 |
3.02 |
3.02 |
3.06 |
2.96 |
|
0.90 |
0.88 |
0.93 |
0.94 |
0.90 |
0.91 |
|
|
Sufficient time with advisor
|
2.94 |
2.93 |
2.95 |
2.80 |
2.97 |
2.81 |
|
0.94 |
0.97 |
0.92 |
1.01 |
0.94 |
0.92 |
|
|
Accurate info on requirements/course sequencing |
3.04 |
3.02 |
3.06 |
3.04 |
3.05 |
2.92 |
|
0.92 |
0.92 |
0.93 |
0.96 |
0.92 |
0.96 |
|
|
Advisor knowledge policies/procedures |
3.03 |
2.98 |
3.08 |
3.08 |
3.04 |
2.91 |
|
0.87 |
0.89 |
0.85 |
0.85 |
0.87 |
0.86 |
|
MEAN AND STD. DEV. |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Overall effectiveness of orientation |
2.81 |
2.82 |
2.80 |
2.99 |
2.79 |
2.88 |
|
0.72 |
0.72 |
0.72 |
0.77 |
0.72 |
0.59 |
|
|
Length of orientation session
|
2.79 |
2.80 |
2.77 |
2.90 |
2.78 |
2.79 |
|
0.71 |
0.69 |
0.72 |
0.72 |
0.71 |
0.69 |
|
|
Quality of orientation programs
|
2.74 |
2.78 |
2.70 |
2.94 |
2.72 |
2.75 |
|
0.72 |
0.68 |
0.75 |
0.71 |
0.72 |
0.64 |
|
|
Helpfulness of orientation staff
|
3.07 |
3.08 |
3.07 |
3.08 |
3.07 |
3.05 |
|
0.72 |
0.70 |
0.74 |
0.61 |
0.74 |
0.72 |
|
|
Orientation accommodations
|
2.85 |
2.84 |
2.85 |
2.85 |
2.85 |
2.87 |
|
0.71 |
0.70 |
0.72 |
0.70 |
0.70 |
0.75 |
CAMPUS BOOKSTORE
Means are based on scores from 4 ("Excellent") to 1 ("Poor").
|
MEAN AND STD. DEV. |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Availability books/supplies at bookstore |
2.68 |
2.73 |
2.63 |
2.73 |
2.66 |
2.80 |
|
0.85 |
0.83 |
0.87 |
0.78 |
0.86 |
0.92 |
CAMPUS SAFETY
|
Campus taken sufficient steps to ensure safety (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Not sure |
17.8 |
20.6 |
15.5 |
16.0 |
16.6 |
35.1 |
|
No |
8.3 |
13.4 |
3.9 |
14.9 |
7.9 |
4.1 |
|
Yes |
73.9 |
66.0 |
80.7 |
69.1 |
75.5 |
60.8 |
Gender: p<0.01; Ethnicity: p<0.01
NON-ACADEMIC SERVICE AREAS
|
MEAN AND STD. DEV. |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Service Area: Registration Process |
2.81 |
2.81 |
2.81 |
2.89 |
2.79 |
2.94 |
|
0.79 |
0.78 |
0.81 |
0.76 |
0.80 |
0.70 |
|
|
Service Area: Financial Aid Services |
2.86 |
2.84 |
2.87 |
2.99 |
2.84 |
2.82 |
|
0.81 |
0.80 |
0.81 |
0.85 |
0.80 |
0.75 |
|
|
Service Area: Food Services
|
2.33 |
2.38 |
2.29 |
2.39 |
2.33 |
2.25 |
|
0.85 |
0.83 |
0.87 |
0.75 |
0.87 |
0.78 |
|
|
Service Area: Health Services
|
2.85 |
2.78 |
2.93 |
2.99 |
2.83 |
2.96 |
|
0.85 |
0.85 |
0.85 |
0.83 |
0.86 |
0.71 |
|
|
Service Area: Counseling (not career) |
3.00 |
2.93 |
3.06 |
3.10 |
2.98 |
3.08 |
|
0.84 |
0.86 |
0.83 |
0.72 |
0.86 |
0.80 |
|
|
Service Area: Business Services/Cashier |
2.91 |
2.89 |
2.92 |
2.79 |
2.93 |
2.82 |
|
0.70 |
0.69 |
0.70 |
0.80 |
0.67 |
0.76 |
|
|
Service Area: Residence Life Programs |
2.69 |
2.64 |
2.74 |
2.70 |
2.69 |
2.76 |
|
0.81 |
0.79 |
0.82 |
0.91 |
0.80 |
0.80 |
|
|
Service Area: Opps in Ex-Curricular Activities |
3.20 |
3.20 |
3.19 |
3.32 |
3.19 |
3.06 |
|
0.73 |
0.73 |
0.74 |
0.72 |
0.72 |
0.87 |
|
|
Service Area: Opps in Community Service Projects |
2.74 |
2.75 |
2.74 |
2.89 |
2.73 |
2.74 |
|
0.89 |
0.89 |
0.88 |
0.92 |
0.89 |
0.83 |
|
|
Service Area: Opps to Develop Leadership Skills |
2.86 |
2.95 |
2.78 |
2.97 |
2.85 |
2.79 |
|
0.86 |
0.81 |
0.90 |
0.92 |
0.86 |
0.82 |
|
MEAN AND STD. DEV. |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Staff Responsiveness: Registration Process |
2.84 |
2.82 |
2.86 |
2.85 |
2.84 |
2.90 |
|
0.75 |
0.76 |
0.74 |
0.77 |
0.76 |
0.67 |
|
|
Staff Responsiveness: Financial Aid Services |
2.73 |
2.66 |
2.79 |
2.89 |
2.69 |
2.88 |
|
0.85 |
0.85 |
0.85 |
0.85 |
0.85 |
0.84 |
|
|
Staff Responsiveness: Food Services |
2.37 |
2.39 |
2.35 |
2.65 |
2.34 |
2.34 |
|
0.91 |
0.88 |
0.93 |
0.82 |
0.91 |
0.91 |
|
|
Staff Responsiveness: Health Services |
2.92 |
2.85 |
3.00 |
3.15 |
2.90 |
2.90 |
|
0.90 |
0.91 |
0.87 |
0.81 |
0.91 |
0.83 |
|
|
Staff Responsiveness: Counseling (not career) |
2.98 |
2.94 |
3.01 |
3.12 |
2.96 |
3.04 |
|
0.88 |
0.90 |
0.87 |
0.83 |
0.90 |
0.82 |
|
|
Staff Responsiveness: Business Services/Cashier |
2.83 |
2.76 |
2.89 |
2.73 |
2.84 |
2.80 |
|
0.78 |
0.78 |
0.76 |
0.80 |
0.77 |
0.80 |
|
|
Staff Responsiveness: Residence Life Programs |
2.74 |
2.76 |
2.73 |
2.74 |
2.75 |
2.69 |
|
0.85 |
0.81 |
0.88 |
0.85 |
0.84 |
0.90 |