North Carolina State University
2000 Sophomore Student Survey:
College Comparisons Tables
(Student Services)

 

Student Services
* Services outside the classroom :
** New Student Orientation
** Academic advising
** Tutoring/help labs
** Library
** Technology
** Career-related services
** Campus bookstore
* Campus safety
* Non-academic services
* Non-academic services staff

Student Services

Q Services outside the classroom


Q New Student Orientation
Length of orientation session NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.81 2.83 2.89 2.97 2.77 2.84 2.80 2.65 2.88 2.77 2.88
    4.2 3.8 . 3.2 3.7 . 6.3 8.7 4.0 5.9 3.6
1: Poor %
2: Fair % 23.8 25.7 18.5 12.9 26.6 32.3 21.3 23.9 18.0 24.4 19.0
3: Good % 59.0 53.8 74.1 67.7 59.0 51.6 59.1 60.9 64.0 56.3 63.1
4: Excellent % 13.0 16.7 7.4 16.1 10.7 16.1 13.4 6.5 14.0 13.3 14.3
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Quality of orientation programs NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.74 2.79 2.74 2.79 2.69 2.71 2.73 2.57 2.94 2.80 2.78
    4.1 2.8 . 3.2 5.5 3.2 3.9 8.7 . 4.5 2.4
1: Poor %
2: Fair % 30.0 28.9 29.6 30.6 31.0 38.7 27.3 34.8 30.0 27.6 30.1
3: Good % 53.3 54.5 66.7 50.0 53.0 41.9 60.2 47.8 46.0 51.5 54.2
4: Excellent % 12.6 13.7 3.7 16.1 10.5 16.1 8.6 8.7 24.0 16.4 13.3
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Helpfulness of orientation staff NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.06 3.14 3.04 3.08 2.99 3.00 3.14 2.96 3.18 3.06 3.11
    2.0 1.4 . 1.6 2.1 6.3 . 6.4 . 3.7 1.2
1: Poor %
2: Fair % 16.1 15.3 16.0 15.9 19.1 12.5 13.4 17.0 10.0 16.9 11.9
3: Good % 55.5 50.7 64.0 55.6 56.9 56.3 59.1 51.1 62.0 49.3 61.9
4: Excellent % 26.4 32.5 20.0 27.0 21.9 25.0 27.6 25.5 28.0 30.1 25.0
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Orientation accomodations NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.89 2.95 2.76 3.00 2.85 3.00 2.90 2.83 2.94 2.90 2.78
    2.5 1.5 4.0 3.4 2.4 6.5 . 4.3 2.0 4.0 2.6
1: Poor %
2: Fair % 22.1 21.0 24.0 12.1 23.6 9.7 25.0 17.0 22.4 21.4 28.6
3: Good % 59.9 58.5 64.0 65.5 60.6 61.3 60.3 70.2 55.1 55.6 57.1
4: Excellent % 15.6 19.0 8.0 19.0 13.3 22.6 14.7 8.5 20.4 19.0 11.7
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Overall effectiveness of orientation NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.86 2.92 2.81 2.89 2.80 2.81 2.90 2.74 2.96 2.85 2.88
    3.6 2.8 . 4.8 3.1 3.1 4.0 6.4 . 5.9 4.8
1: Poor %
2: Fair % 21.5 19.8 23.1 19.4 25.4 25.0 17.5 21.3 21.6 20.0 16.7
3: Good % 60.5 59.4 73.1 58.1 59.6 59.4 63.5 63.8 60.8 57.0 64.3
4: Excellent % 14.4 17.9 3.8 17.7 11.9 12.5 15.1 8.5 17.6 17.0 14.3
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Q Academic advising

Access to advisor NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.07 3.23 2.55 2.99 3.01 3.21 2.99 3.04 3.44 2.78 3.53
    6.4 4.6 19.4 9.0 5.8 2.9 10.6 3.8 . 10.9 .
1: Poor %
2: Fair % 16.9 11.3 32.3 19.4 18.4 8.8 15.9 23.1 16.7 27.5 2.2
3: Good % 39.8 40.2 22.6 35.8 44.8 52.9 37.1 38.5 22.2 34.1 43.0
4: Excellent % 36.9 43.9 25.8 35.8 30.9 35.3 36.4 34.6 61.1 27.5 54.8
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Sufficient time with advisor NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.94 3.15 2.50 2.93 2.81 3.00 2.93 2.88 3.35 2.60 3.46
    8.4 5.9 17.9 6.0 10.0 5.9 9.3 11.5 . 14.7 .
1: Poor %
2: Fair % 21.8 15.1 35.7 28.4 24.7 23.5 20.0 21.2 18.5 30.9 7.4
3: Good % 37.1 37.7 25.0 32.8 39.8 35.3 38.7 34.6 27.8 33.8 39.4
4: Excellent % 32.7 41.4 21.4 32.8 25.6 35.3 32.0 32.7 53.7 20.6 53.2
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Accurate information on requirements/course sequencing NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.07 3.12 2.90 2.90 3.03 2.97 3.00 3.12 3.50 2.99 3.38
    6.4 6.3 6.7 9.0 5.5 8.8 8.7 5.8 1.9 9.2 3.3
1: Poor %
2: Fair % 17.7 16.8 30.0 26.9 18.5 29.4 18.0 17.3 5.6 17.0 8.7
3: Good % 38.0 35.3 30.0 29.9 44.0 17.6 38.0 36.5 33.3 39.0 34.8
4: Excellent % 37.9 41.6 33.3 34.3 32.1 44.1 35.3 40.4 59.3 34.8 53.3
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Advisor knowledge of policies/procedures NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.03 3.05 2.96 2.91 3.00 3.09 2.96 2.94 3.37 2.94 3.36
    5.9 6.8 . 7.4 6.1 2.9 6.7 7.8 1.9 7.3 2.1
1: Poor %
2: Fair % 18.1 15.7 29.2 22.1 19.3 20.0 20.7 17.6 7.4 20.4 10.6
3: Good % 42.7 43.0 45.8 42.6 43.2 42.9 42.7 47.1 42.6 43.1 36.2
4: Excellent % 33.3 34.5 25.0 27.9 31.4 34.3 30.0 27.5 48.1 29.2 51.1
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Academic advising services overall NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.02 3.12 2.60 2.94 2.93 3.14 2.93 3.10 3.47 2.83 3.41
    6.7 5.9 3.3 7.4 7.4 2.9 11.3 1.9 . 10.5 1.1
1: Poor %
2: Fair % 17.8 13.9 46.7 23.5 17.8 14.3 15.2 23.1 12.7 23.8 10.8
3: Good % 42.6 42.2 36.7 36.8 48.9 48.6 43.0 38.5 27.3 38.5 34.4
4: Excellent % 32.9 38.0 13.3 32.4 25.9 34.3 30.5 36.5 60.0 27.3 53.8
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Q Tutoring/help labs

Lab/tutoring writing NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.83 2.80 3.00 2.75 2.67 2.69 3.05 3.30 3.05 2.86 2.92
    7.3 6.6 . 16.7 8.1 . 2.6 . 5.3 11.1 12.0
1: Poor %
2: Fair % 23.4 26.2 33.3 16.7 35.1 46.2 12.8 10.0 10.5 11.1 4.0
3: Good % 48.6 47.5 33.3 41.7 38.7 38.5 61.5 50.0 57.9 58.3 64.0
4: Excellent % 20.7 19.7 33.3 25.0 18.0 15.4 23.1 40.0 26.3 19.4 20.0
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Lab/tutoring reading NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.77 2.74 2.00 2.60 2.65 2.67 3.04 2.60 2.82 2.96 2.95
    8.6 6.4 . 20.0 10.9 . 7.7 20.0 5.9 7.7 5.3
1: Poor %
2: Fair % 24.3 29.8 100.0 10.0 29.3 50.0 7.7 20.0 23.5 11.5 15.8
3: Good % 48.6 46.8 . 60.0 43.5 33.3 57.7 40.0 52.9 57.7 57.9
4: Excellent % 18.4 17.0 . 10.0 16.3 16.7 26.9 20.0 17.6 23.1 21.1
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Lab/tutoring mathematics NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.10 3.24 2.67 2.91 3.01 2.91 3.05 3.35 3.24 3.25 3.06
    3.5 . . 13.0 3.3 9.1 3.6 4.3 2.4 3.3 5.7
1: Poor %
2: Fair % 15.4 14.7 33.3 21.7 18.8 22.7 14.5 . 9.5 9.8 15.1
3: Good % 48.6 47.1 66.7 26.1 51.6 36.4 54.5 52.2 50.0 45.9 47.2
4: Excellent % 32.5 38.2 . 39.1 26.3 31.8 27.3 43.5 38.1 41.0 32.1
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Lab/tutoring study skills NCSU COLLEGE
CALS CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.87 2.89 2.73 2.76 2.62 2.97 3.13 3.08 3.14 2.79
    6.2 6.3 13.3 9.4 . . . . 2.8 8.8
1: Poor %
2: Fair % 20.4 18.8 13.3 22.8 46.2 25.0 12.5 25.0 8.3 14.7
3: Good % 53.5 54.7 60.0 49.6 46.2 53.1 62.5 41.7 61.1 64.7
4: Excellent % 19.8 20.3 13.3 18.1 7.7 21.9 25.0 33.3 27.8 11.8
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Labs/tutoring services overall NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.05 3.08 3.00 3.10 2.95 3.00 3.07 3.14 3.26 3.11 3.13
    1.3 . . 4.8 2.2 . 1.8 . . . 1.9
1: Poor %
2: Fair % 17.3 20.5 33.3 9.5 21.6 26.1 12.5 14.3 2.4 12.9 13.5
3: Good % 56.6 51.3 33.3 57.1 55.6 47.8 62.5 57.1 69.0 62.9 53.8
4: Excellent % 24.8 28.2 33.3 28.6 20.7 26.1 23.2 28.6 28.6 24.2 30.8
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Q Library

Library hours of operation NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.79 3.81 3.71 3.86 3.77 3.86 3.80 3.70 3.76 3.81 3.80
    0.1 . . . 0.2 . . . . . .
1: Poor %
2: Fair % 1.1 0.4 . . 1.2 2.9 1.4 3.8 . 1.4 1.1
3: Good % 18.8 18.1 29.0 14.5 20.3 8.6 17.4 22.6 23.6 16.4 17.4
4: Excellent % 80.1 81.4 71.0 85.5 78.3 88.6 81.3 73.6 76.4 82.2 81.5
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Access to databases and collections NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.56 3.61 3.47 3.57 3.57 3.44 3.51 3.57 3.53 3.56 3.52
    0.5 0.4 . 1.5 . 2.9 2.1 . . . .
1: Poor %
2: Fair % 4.3 2.5 . 4.4 3.6 5.9 6.2 1.9 6.1 5.6 9.0
3: Good % 34.1 32.5 53.3 29.4 35.9 35.3 30.1 39.6 34.7 33.3 30.3
4: Excellent % 61.1 64.6 46.7 64.7 60.5 55.9 61.6 58.5 59.2 61.1 60.7
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Training to use library NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.80 2.92 2.81 2.71 2.69 2.66 2.93 2.92 2.59 2.91 2.80
    9.9 7.1 3.7 15.2 10.6 11.4 9.7 10.0 19.6 8.6 8.0
1: Poor %
2: Fair % 24.7 22.1 29.6 22.7 31.2 28.6 18.7 16.0 23.5 19.5 24.1
3: Good % 40.6 42.5 48.1 37.9 36.5 42.9 41.0 46.0 35.3 43.8 47.1
4: Excellent % 24.8 28.3 18.5 24.2 21.7 17.1 30.6 28.0 21.6 28.1 20.7
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library services overall NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.47 3.52 3.39 3.51 3.44 3.39 3.50 3.45 3.31 3.52 3.44
    0.2 . . . 0.2 . . . 1.8 . .
1: Poor %
2: Fair % 4.7 2.5 . 7.1 4.8 8.3 4.7 7.5 7.3 4.1 5.5
3: Good % 43.5 42.6 61.3 34.3 46.0 44.4 40.5 39.6 49.1 39.9 45.1
4: Excellent % 51.6 54.9 38.7 58.6 49.0 47.2 54.7 52.8 41.8 56.1 49.5
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Q Technology

Access to the Internet NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.75 3.76 3.85 3.77 3.80 3.69 3.69 3.70 3.72 3.72 3.62
    2.3 2.1 . . 2.2 2.9 2.0 . 3.5 2.7 5.4
2: Fair %
3: Good % 20.8 19.8 15.2 22.9 15.9 25.7 27.2 30.2 21.1 23.0 26.9
4: Excellent % 76.9 78.1 84.8 77.1 81.8 71.4 70.7 69.8 75.4 74.3 67.7
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Hours of operation for computer center labs and help NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.43 3.39 3.17 3.52 3.50 3.31 3.35 3.46 3.56 3.36 3.40
    1.2 0.9 3.3 1.5 0.9 3.1 2.4 . . 2.2 .
1: Poor %
2: Fair % 7.3 6.6 13.3 4.5 6.6 6.3 8.7 11.5 3.8 8.7 8.0
3: Good % 38.6 45.2 46.7 34.8 33.8 46.9 40.2 30.8 36.5 40.6 43.7
4: Excellent % 52.9 47.4 36.7 59.1 58.7 43.8 48.8 57.7 59.6 48.6 48.3
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Access to up-to-date facilities NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.40 3.44 3.47 3.46 3.39 3.29 3.38 3.38 3.34 3.50 3.30
    0.6 0.4 . . 0.9 . 0.7 . 3.8 . .
1: Poor %
2: Fair % 6.9 6.1 6.3 3.0 7.5 5.9 7.5 11.5 5.7 3.6 11.2
3: Good % 44.0 42.5 40.6 47.8 43.4 58.8 44.8 38.5 43.4 43.1 47.2
4: Excellent % 48.5 50.9 53.1 49.3 48.2 35.3 47.0 50.0 47.2 53.3 41.6
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Access to trained staff for help NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.80 2.83 2.72 2.92 2.76 2.71 2.84 2.53 2.80 2.98 2.75
    7.5 6.9 10.3 7.9 7.5 6.5 7.9 11.1 9.8 5.6 7.5
1: Poor %
2: Fair % 27.3 28.6 31.0 20.6 30.1 25.8 25.4 37.8 17.6 18.3 31.3
3: Good % 42.4 38.7 34.5 42.9 41.4 58.1 41.2 37.8 54.9 49.2 40.0
4: Excellent % 22.8 25.8 24.1 28.6 21.1 9.7 25.4 13.3 17.6 27.0 21.3
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Technology training classes NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.95 2.99 2.68 3.05 2.92 2.77 3.00 2.82 2.90 3.13 2.90
    4.1 2.4 4.0 2.5 5.3 7.7 5.9 9.1 2.6 1.3 .
1: Poor %
2: Fair % 22.5 24.4 52.0 25.0 19.9 23.1 13.2 21.2 30.8 17.5 32.7
3: Good % 48.0 44.7 16.0 37.5 52.2 53.8 55.9 48.5 41.0 48.8 44.2
4: Excellent % 25.4 28.5 28.0 35.0 22.7 15.4 25.0 21.2 25.6 32.5 23.1
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Technology services overall NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.35 3.35 3.21 3.40 3.37 3.22 3.36 3.30 3.41 3.35 3.31
    0.2 . . . 0.4 . . . . . .
1: Poor %
2: Fair % 4.8 4.2 8.8 5.7 4.0 5.6 3.5 7.5 3.4 5.5 7.7
3: Good % 55.0 56.4 61.8 48.6 54.0 66.7 57.3 54.7 51.7 53.8 53.8
4: Excellent % 40.1 39.4 29.4 45.7 41.5 27.8 39.2 37.7 44.8 40.7 38.5
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Q Career-related services

Opportunity for career assistance NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.18 3.40 2.94 3.10 3.14 3.17 3.01 2.87 3.39 3.14 3.07
    2.4 2.0 6.3 2.4 2.0 3.4 3.1 6.5 . 2.1 3.3
1: Poor %
2: Fair % 11.5 9.3 18.8 9.5 11.2 10.3 13.5 19.4 11.4 14.9 8.3
3: Good % 52.0 35.3 50.0 64.3 57.6 51.7 62.5 54.8 38.6 50.0 66.7
4: Excellent % 34.1 53.4 25.0 23.8 29.3 34.5 20.8 19.4 50.0 33.0 21.7
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Information on internships/co-op/other NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.14 3.38 3.17 2.78 3.20 3.21 2.95 2.94 3.29 2.96 2.89
    2.7 2.4 . 11.1 1.5 5.9 3.2 2.9 . 3.7 3.3
1: Poor %
2: Fair % 15.7 11.3 16.7 17.8 12.8 14.7 20.2 26.5 12.2 23.9 21.3
3: Good % 45.9 32.1 50.0 53.3 50.1 32.4 55.3 44.1 46.9 45.0 59.0
4: Excellent % 35.6 54.2 33.3 17.8 35.5 47.1 21.3 26.5 40.8 27.5 16.4
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Resources to explore career options NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.13 3.34 3.12 2.96 3.11 3.20 3.05 2.82 3.28 3.01 3.07
    3.0 1.9 5.9 4.0 2.8 6.7 2.0 8.8 . 2.0 5.6
1: Poor %
2: Fair % 13.1 9.1 11.8 18.0 12.6 3.3 16.0 23.5 10.6 21.8 8.5
3: Good % 51.6 42.1 47.1 56.0 55.5 53.3 57.0 44.1 51.1 49.5 59.2
4: Excellent % 32.3 46.9 35.3 22.0 29.0 36.7 25.0 23.5 38.3 26.7 26.8
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Information available through computers/Internet NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.26 3.46 3.24 3.16 3.21 3.32 3.16 3.14 3.43 3.21 3.12
    2.1 1.8 . 2.0 2.4 . 2.9 2.7 . 1.9 2.7
1: Poor %
2: Fair % 9.9 5.0 17.6 13.7 12.5 6.5 9.5 18.9 4.5 10.3 8.1
3: Good % 48.0 38.1 41.2 51.0 47.2 54.8 56.2 40.5 47.7 52.3 63.5
4: Excellent % 40.0 55.0 41.2 33.3 37.9 38.7 31.4 37.8 47.7 35.5 25.7
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Career-related services overall NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.16 3.37 3.11 3.00 3.16 3.19 3.05 2.92 3.31 3.06 3.00
    1.9 1.4 5.6 1.9 1.4 3.1 2.8 2.6 . 1.8 3.9
1: Poor %
2: Fair % 11.7 8.2 11.1 19.2 11.0 6.3 10.4 23.1 12.2 15.3 11.8
3: Good % 54.8 42.0 50.0 55.8 57.7 59.4 66.0 53.8 44.9 57.7 64.5
4: Excellent % 31.6 48.4 33.3 23.1 29.9 31.3 20.8 20.5 42.9 25.2 19.7
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Q Campus bookstore

Availability of books/supplies at bookstore NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.72 2.75 2.70 2.76 2.65 2.76 2.75 2.63 2.89 2.83 2.70
    7.5 6.3 12.1 5.9 8.7 2.9 9.0 7.7 7.1 5.6 6.7
1: Poor %
2: Fair % 27.7 30.7 24.2 25.0 30.7 26.5 22.2 34.6 17.9 22.9 27.8
3: Good % 50.0 44.5 45.5 55.9 48.0 61.8 53.5 44.2 53.6 54.9 54.4
4: Excellent % 14.9 18.5 18.2 13.2 12.6 8.8 15.3 13.5 21.4 16.7 11.1
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  Q Campus safety
Campus taken sufficient steps to ensure safety NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
    17.0 14.3 21.9 21.1 18.0 8.6 17.2 13.2 20.7 14.7 19.8
Not sure %
No % 6.5 8.6 3.1 8.5 5.6 8.6 6.6 3.8 8.6 6.7 4.2
Yes % 76.5 77.0 75.0 70.4 76.4 82.9 76.2 83.0 70.7 78.7 76.0
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Q Non-academic services

Service Area: Registration Process NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.95 2.98 3.00 2.91 2.93 2.91 2.98 3.04 2.96 2.91 2.95
    4.6 4.6 6.7 5.8 3.2 5.7 4.1 . 7.4 6.4 7.6
1: Poor %
2: Fair % 18.1 14.2 10.0 14.5 21.5 11.4 17.1 22.0 16.7 19.9 17.4
3: Good % 55.2 60.0 60.0 62.3 54.2 68.6 55.5 52.0 48.1 50.4 47.8
4: Excellent % 22.2 21.3 23.3 17.4 21.1 14.3 23.3 26.0 27.8 23.4 27.2
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Service Area: Financial Aid Services NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.58 2.58 2.73 2.69 2.55 2.76 2.46 2.69 2.88 2.52 2.49
    13.4 12.8 6.7 8.9 15.0 8.0 16.7 11.5 5.9 11.0 19.1
1: Poor %
2: Fair % 26.9 27.5 26.7 22.2 24.8 28.0 30.4 23.1 20.6 34.2 27.7
3: Good % 48.4 48.3 53.3 60.0 50.4 44.0 43.1 50.0 52.9 46.6 38.3
4: Excellent % 11.3 11.4 13.3 8.9 9.8 20.0 9.8 15.4 20.6 8.2 14.9
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Service Area: Food Services NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.37 2.39 2.31 2.43 2.30 2.42 2.43 2.51 2.59 2.38 2.28
    17.3 17.8 15.6 19.6 19.1 24.2 16.7 15.6 4.5 12.5 18.9
1: Poor %
2: Fair % 35.6 31.8 40.6 28.6 38.9 21.2 30.8 28.9 36.4 41.3 41.9
3: Good % 40.2 43.9 40.6 41.1 35.5 42.4 45.0 44.4 54.5 41.3 31.1
4: Excellent % 7.0 6.5 3.1 10.7 6.5 12.1 7.5 11.1 4.5 4.8 8.1
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Service Area: Health Services NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.13 3.14 3.00 3.13 3.10 3.35 3.10 3.10 3.26 3.14 3.10
    3.1 2.8 . 2.1 2.8 . 4.2 5.1 2.2 5.8 1.5
1: Poor %
2: Fair % 14.3 13.8 17.4 16.7 15.4 9.7 16.1 10.3 4.3 13.5 17.9
3: Good % 49.3 50.3 65.2 47.9 50.5 45.2 44.9 53.8 58.7 41.3 49.3
4: Excellent % 33.3 33.1 17.4 33.3 31.3 45.2 34.7 30.8 34.8 39.4 31.3
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Service Area: Counseling (not career) NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.85 3.03 2.50 3.08 2.65 3.00 2.88 3.18 3.13 2.67 3.14
    6.3 3.2 25.0 8.3 9.9 . 2.4 . . 9.3 2.7
1: Poor %
2: Fair % 23.4 17.7 25.0 8.3 27.5 18.2 23.8 18.2 13.3 27.9 24.3
3: Good % 49.5 51.6 25.0 50.0 50.4 63.6 57.1 45.5 60.0 48.8 29.7
4: Excellent % 20.9 27.4 25.0 33.3 12.2 18.2 16.7 36.4 26.7 14.0 43.2
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Service Area: Business Services/Cashier NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.77 2.75 3.10 2.88 2.70 2.89 2.72 2.86 3.07 2.74 2.83
    7.7 7.4 4.8 9.8 7.2 3.6 10.5 5.4 2.2 10.6 6.8
1: Poor %
2: Fair % 23.6 27.0 14.3 15.7 28.6 21.4 23.7 16.2 8.9 19.2 20.3
3: Good % 52.7 48.7 47.6 51.0 51.3 57.1 49.1 64.9 68.9 55.8 55.9
4: Excellent % 16.0 16.9 33.3 23.5 12.9 17.9 16.7 13.5 20.0 14.4 16.9
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Service Area: Residence Life Programs NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.70 2.71 2.44 2.96 2.71 2.58 2.74 2.51 2.81 2.54 2.77
    8.6 7.6 24.0 6.4 5.9 12.5 11.1 14.3 8.3 12.8 5.4
1: Poor %
2: Fair % 27.8 28.7 24.0 10.6 31.1 25.0 25.6 34.3 27.8 29.5 23.2
3: Good % 48.5 48.4 36.0 63.8 49.1 54.2 41.1 37.1 38.9 48.7 60.7
4: Excellent % 15.1 15.3 16.0 19.1 13.8 8.3 22.2 14.3 25.0 9.0 10.7
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Service Area: Opportunities in Extra-Curricular Activities NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.12 3.14 3.00 3.36 3.10 3.21 3.08 2.93 3.23 3.14 3.00
    3.2 3.1 3.6 . 2.7 . 7.5 7.1 2.1 1.9 4.2
1: Poor %
2: Fair % 15.0 15.4 25.0 5.5 15.3 20.7 12.3 16.7 12.8 16.8 15.3
3: Good % 48.7 46.2 39.3 52.7 51.6 37.9 44.3 52.4 44.7 46.7 56.9
4: Excellent % 33.0 35.4 32.1 41.8 30.4 41.4 35.8 23.8 40.4 34.6 23.6
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Service Area: Opportunities in Commununity Service Projects NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.76 2.77 2.82 2.91 2.61 2.79 2.82 2.48 2.88 2.96 2.88
    8.4 6.9 4.5 7.3 10.9 4.2 10.2 14.8 10.0 5.1 3.4
1: Poor %
2: Fair % 28.1 30.3 36.4 18.2 32.0 33.3 22.4 33.3 25.0 20.3 28.8
3: Good % 42.8 41.7 31.8 50.9 42.6 41.7 42.9 40.7 32.5 48.1 44.1
4: Excellent % 20.7 21.1 27.3 23.6 14.5 20.8 24.5 11.1 32.5 26.6 23.7
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Service Area: Opportunities to Develop Leadership Skills NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.89 2.95 2.92 3.19 2.78 2.88 3.00 2.54 3.12 2.91 2.82
    4.9 4.2 . 1.9 5.8 . 5.3 13.5 2.0 4.9 6.0
1: Poor %
2: Fair % 25.0 24.0 36.0 20.4 28.2 42.3 17.5 32.4 21.6 20.6 23.9
3: Good % 46.2 44.8 36.0 35.2 48.5 26.9 49.1 40.5 39.2 52.9 52.2
4: Excellent % 24.0 27.1 28.0 42.6 17.5 30.8 28.1 13.5 37.3 21.6 17.9
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Q Non-academic services staff

Staff Responsiveness: Registration Process NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.89 3.03 2.86 2.85 2.83 2.97 2.86 2.93 2.78 2.81 3.07
    5.5 3.0 7.1 11.1 4.0 3.4 6.1 7.1 7.5 12.7 1.4
1: Poor %
2: Fair % 19.7 15.1 17.9 14.8 24.1 13.8 21.7 16.7 32.5 14.4 16.7
3: Good % 54.9 58.3 57.1 51.9 56.6 65.5 52.2 52.4 35.0 51.7 55.6
4: Excellent % 19.9 23.6 17.9 22.2 15.3 17.2 20.0 23.8 25.0 21.2 26.4
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Staff Responsiveness: Financial Aid Services NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.54 2.48 2.78 2.65 2.59 2.78 2.39 2.69 2.71 2.33 2.59
    16.4 18.4 . 7.5 15.6 8.7 19.0 19.2 16.1 23.2 15.9
1: Poor %
2: Fair % 27.4 27.7 38.9 30.0 25.4 26.1 36.9 19.2 16.1 30.4 20.5
3: Good % 41.9 41.8 44.4 52.5 43.9 43.5 29.8 34.6 48.4 36.2 52.3
4: Excellent % 14.3 12.1 16.7 10.0 15.2 21.7 14.3 26.9 19.4 10.1 11.4
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Staff Responsiveness: Food Services NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.56 2.56 2.55 2.47 2.51 2.67 2.70 2.71 2.82 2.43 2.52
    12.9 12.8 6.9 14.3 14.9 6.7 11.4 8.9 10.5 15.1 11.3
1: Poor %
2: Fair % 32.4 31.1 48.3 36.7 33.0 36.7 25.7 26.7 21.1 35.5 37.1
3: Good % 40.6 43.4 27.6 36.7 38.3 40.0 43.8 48.9 44.7 40.9 40.3
4: Excellent % 14.1 12.8 17.2 12.2 13.7 16.7 19.0 15.6 23.7 8.6 11.3
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Staff Responsiveness: Health Services NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 3.07 3.04 3.10 2.98 3.12 3.14 2.89 3.16 2.94 3.11 3.18
    4.7 4.8 . 2.3 3.4 . 9.4 5.3 13.9 5.2 1.7
1: Poor %
2: Fair % 17.4 18.7 20.0 27.9 17.1 20.7 18.9 10.5 11.1 14.6 15.0
3: Good % 44.4 44.6 50.0 39.5 44.0 44.8 45.3 47.4 41.7 43.8 46.7
4: Excellent % 33.5 31.9 30.0 30.2 35.5 34.5 26.4 36.8 33.3 36.5 36.7
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Staff Responsiveness: Counseling (not career) NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.83 2.90 2.71 2.64 2.74 2.73 3.05 2.91 3.00 2.67 3.12
    8.3 8.2 . 9.1 9.6 9.1 2.7 18.2 . 14.3 2.9
1: Poor %
2: Fair % 21.5 18.0 42.9 36.4 26.5 27.3 13.5 . 16.7 19.0 17.6
3: Good % 48.6 49.2 42.9 36.4 44.9 45.5 59.5 54.5 66.7 52.4 44.1
4: Excellent % 21.5 24.6 14.3 18.2 19.1 18.2 24.3 27.3 16.7 14.3 35.3
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Staff Responsiveness: Business Services/Cashier NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.72 2.63 3.05 2.67 2.71 3.04 2.69 3.00 2.97 2.60 2.77
    11.3 15.5 . 16.7 9.8 . 14.6 5.9 5.1 14.7 6.3
1: Poor %
2: Fair % 23.1 23.8 21.1 21.4 25.8 24.0 22.9 11.8 12.8 22.1 25.0
3: Good % 47.9 42.9 52.6 40.5 48.1 48.0 41.7 58.8 61.5 51.6 54.2
4: Excellent % 17.8 17.9 26.3 21.4 16.3 28.0 20.8 23.5 20.5 11.6 14.6
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Staff Responsiveness: Residence Life Programs NCSU COLLEGE
CALS Design CEP COE CNR CHASS PAMS COT COM FYC
  Mean 2.77 2.74 2.54 3.08 2.77 2.48 2.79 2.70 2.94 2.67 2.89
    8.6 9.7 25.0 10.0 4.6 17.4 9.0 12.1 6.3 11.9 6.5
1: Poor %
2: Fair % 24.3 24.3 20.8 12.5 27.8 21.7 28.2 24.2 25.0 20.9 15.2
3: Good % 48.8 47.9 29.2 37.5 53.7 56.5 37.2 45.5 37.5 55.2 60.9
4: Excellent % 18.4 18.1 25.0 40.0 13.9 4.3 25.6 18.2 31.3 11.9 17.4
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For more information on the 2000 Sophomore Student Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu

Posted: March, 2001

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