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North Carolina State University
2007-2008 Graduating Senior Survey:
College Comparisons of Services for Students

This document reports survey data on college differences in respondents' overall assessment of academic and non-academic services outside the classroom . Survey results for all respondents are provided in "2007-2008 Graduating Senior Survey: All Respondents." For information about the survey and analysis methods, see "2007-2008 Graduating Senior Survey: Introduction, Methods, and Student Demographic Profile."

Table of Contents:
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Academic Services:
Academic Advising (In Major) | Research Support | Library Services | Technology Services | Career-related Services | Employment Services


Non-Academic Services:
Service Areas | Staff Responsiveness


Financial Aid


Academic Services

Q Academic Advising (In Major)

Advising: Access to advisor NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.15 3.30 3.08 3.18 3.32 3.24 2.81 3.30 2.98
4: Excellent 44.0% 50.0% 36.5% 45.5% 51.5% 45.4% 32.9% 49.3% 38.8%
3: Good 33.7% 34.6% 42.3% 32.2% 32.4% 35.7% 31.6% 36.2% 33.7%
2: Fair 15.5% 10.9% 13.5% 16.7% 13.2% 15.9% 19.5% 10.1% 14.3%
1: Poor 6.8% 4.5% 7.7% 5.6% 2.9% 2.9% 16.0% 4.3% 13.3%
Total (N) 2,052 312 52 718 68 414 313 69 98


Advising: Sufficient time with advisor NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.08 3.27 2.96 3.11 3.31 3.13 2.74 3.33 2.92
4: Excellent 41.9% 50.0% 28.8% 43.6% 51.5% 42.1% 30.2% 50.7% 34.7%
3: Good 32.4% 32.9% 44.2% 30.4% 29.4% 33.7% 32.1% 37.7% 33.7%
2: Fair 17.6% 11.0% 21.2% 19.4% 17.6% 18.9% 19.7% 5.8% 20.4%
1: Poor 8.0% 6.1% 5.8% 6.7% 1.5% 5.3% 18.0% 5.8% 11.2%
Total (N) 2,041 310 52 718 68 413 305 69 98


Advising: Accurate info. about degree req./courses NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.10 3.25 3.02 3.10 3.34 3.13 2.99 3.04 2.80
4: Excellent 42.1% 50.5% 34.6% 42.8% 48.5% 43.7% 34.5% 42.0% 29.6%
3: Good 33.7% 28.8% 44.2% 33.3% 39.7% 31.8% 39.2% 29.0% 33.7%
2: Fair 16.4% 16.0% 9.6% 15.2% 8.8% 18.2% 17.2% 20.3% 23.5%
1: Poor 7.8% 4.8% 11.5% 8.8% 2.9% 6.3% 9.1% 8.7% 13.3%
Total (N) 2,057 313 52 718 68 412 319 69 98


Advising: Knowledge of policies/procedures NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.10 3.16 3.08 3.09 3.27 3.19 2.99 3.22 2.86
4: Excellent 38.1% 42.6% 38.5% 38.5% 38.8% 41.9% 30.3% 42.6% 27.8%
3: Good 39.5% 36.8% 34.6% 38.6% 49.3% 38.7% 43.9% 41.2% 39.2%
2: Fair 17.0% 14.5% 23.1% 16.5% 11.9% 16.3% 20.3% 11.8% 23.7%
1: Poor 5.4% 6.1% 3.8% 6.4% . 3.2% 5.5% 4.4% 9.3%
Total (N) 2,022 310 52 704 67 406 310 68 97


Academic advising overall NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.08 3.20 2.98 3.10 3.34 3.14 2.82 3.16 2.91
4: Excellent 38.8% 46.3% 36.5% 41.0% 41.8% 39.8% 26.9% 42.0% 31.3%
3: Good 37.2% 33.4% 36.5% 35.4% 50.7% 37.1% 41.3% 36.2% 39.6%
2: Fair 16.9% 14.5% 15.4% 16.1% 7.5% 20.1% 18.8% 17.4% 17.7%
1: Poor 7.2% 5.8% 11.5% 7.5% . 2.9% 13.1% 4.3% 11.5%
Total (N) 2,055 311 52 720 67 412 320 69 96
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Q Research Support
Research: Access to faculty involved in research NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.03 3.13 2.64 3.05 3.16 2.97 2.88 3.26 3.05
4: Excellent 30.9% 36.7% 9.1% 30.8% 34.9% 29.6% 18.5% 44.4% 39.7%
3: Good 46.7% 44.0% 54.5% 47.8% 51.2% 44.1% 57.7% 42.6% 32.1%
2: Fair 17.0% 14.7% 27.3% 17.1% 9.3% 19.8% 17.3% 7.4% 21.8%
1: Poor 5.4% 4.6% 9.1% 4.3% 4.7% 6.5% 6.5% 5.6% 6.4%
Total (N) 1,250 218 22 416 43 247 168 54 78


Research: Access to up-to-date facilities NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.15 3.30 3.07 3.15 3.20 2.95 3.21 3.44 2.95
4: Excellent 35.4% 42.7% 17.9% 35.0% 30.9% 31.1% 32.8% 54.4% 33.3%
3: Good 47.4% 46.5% 71.4% 48.1% 60.0% 41.3% 56.4% 36.8% 34.6%
2: Fair 13.5% 9.1% 10.7% 13.7% 7.3% 19.4% 9.3% 7.0% 25.6%
1: Poor 3.7% 1.7% . 3.2% 1.8% 8.1% 1.5% 1.8% 6.4%
Total (N) 1,417 241 28 466 55 283 204 57 78


Research: opps to do research/creative projects NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.01 3.10 2.60 3.06 3.02 2.85 2.95 3.43 2.94
4: Excellent 32.7% 38.0% 12.0% 32.9% 26.0% 29.0% 23.2% 57.1% 39.7%
3: Good 43.0% 40.7% 48.0% 45.1% 56.0% 38.1% 56.5% 28.6% 24.4%
2: Fair 17.2% 14.0% 28.0% 17.1% 12.0% 21.4% 13.0% 14.3% 25.6%
1: Poor 7.2% 7.2% 12.0% 4.9% 6.0% 11.5% 7.3% . 10.3%
Total (N) 1,313 221 25 450 50 252 177 56 78


Research support overall NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.02 3.10 2.71 3.07 3.09 2.86 2.95 3.34 3.01
4: Excellent 28.6% 34.0% 17.9% 29.9% 30.4% 22.8% 19.4% 46.6% 37.7%
3: Good 49.5% 46.4% 42.9% 50.7% 51.8% 46.7% 61.7% 43.1% 35.1%
2: Fair 17.1% 15.3% 32.1% 16.1% 14.3% 23.6% 13.6% 8.6% 18.2%
1: Poor 4.8% 4.3% 7.1% 3.3% 3.6% 6.9% 5.3% 1.7% 9.1%
Total (N) 1,425 235 28 485 56 276 206 58 77
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Q Technology Services
Tech: Access to Internet NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.65 3.67 3.74 3.64 3.68 3.58 3.71 3.78 3.48
4: Excellent 68.4% 70.3% 75.5% 67.8% 71.2% 63.4% 72.9% 79.7% 58.6%
3: Good 28.1% 26.5% 22.6% 28.8% 25.8% 31.5% 25.5% 18.8% 32.3%
2: Fair 3.3% 2.9% 1.9% 3.3% 3.0% 4.6% 1.5% 1.4% 8.1%
1: Poor 0.2% 0.3% . 0.1% . 0.5% . . 1.0%
Total (N) 2,051 310 53 704 66 413 329 69 99


Tech: Hours of operation for computer labs NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.43 3.53 3.62 3.44 3.62 3.25 3.52 3.55 3.33
4: Excellent 52.8% 59.2% 67.9% 51.6% 63.6% 44.9% 56.1% 59.7% 45.3%
3: Good 39.0% 35.1% 26.4% 40.9% 34.8% 38.3% 40.5% 35.8% 44.2%
2: Fair 6.9% 5.0% 5.7% 7.1% 1.5% 13.1% 2.1% 4.5% 8.4%
1: Poor 1.3% 0.7% . 0.4% . 3.6% 1.2% . 2.1%
Total (N) 2,016 299 53 690 66 412 326 67 95


Tech: Access to up-to-date facilities NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.45 3.52 3.42 3.45 3.53 3.31 3.56 3.62 3.32
4: Excellent 52.5% 57.3% 50.0% 51.3% 59.1% 44.4% 59.1% 66.7% 46.9%
3: Good 41.0% 38.4% 44.2% 42.9% 36.4% 43.7% 38.2% 29.0% 41.8%
2: Fair 5.4% 3.3% 3.8% 5.1% 3.0% 10.2% 2.5% 4.3% 7.1%
1: Poor 1.1% 1.0% 1.9% 0.7% 1.5% 1.7% 0.3% . 4.1%
Total (N) 2,021 307 52 686 66 410 325 69 98


Tech: Access to trained staff for help NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.05 3.17 3.38 3.14 2.98 2.76 3.12 3.17 2.77
4: Excellent 32.8% 37.4% 51.1% 35.3% 28.3% 23.9% 34.9% 37.9% 19.2%
3: Good 44.5% 45.3% 37.8% 47.4% 46.7% 36.9% 46.3% 45.5% 46.2%
2: Fair 17.7% 14.2% 8.9% 13.4% 20.0% 31.0% 14.6% 12.1% 26.9%
1: Poor 5.0% 3.1% 2.2% 3.9% 5.0% 8.3% 4.3% 4.5% 7.7%
Total (N) 1,745 254 45 614 60 339 281 66 78


Tech: Training classes NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.06 3.22 3.10 3.18 3.08 2.78 3.11 3.33 2.83
4: Excellent 33.9% 40.4% 35.5% 37.5% 34.6% 23.7% 34.1% 50.0% 25.9%
3: Good 44.4% 43.6% 45.2% 46.3% 44.2% 40.0% 48.1% 38.1% 41.4%
2: Fair 16.0% 14.1% 12.9% 12.3% 15.4% 26.5% 12.1% 7.1% 22.4%
1: Poor 5.7% 1.9% 6.5% 3.8% 5.8% 9.8% 5.6% 4.8% 10.3%
Total (N) 1,169 156 31 365 52 245 214 42 58


Technology services overall NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.34 3.43 3.45 3.36 3.32 3.18 3.44 3.45 3.18
4: Excellent 42.5% 48.1% 49.1% 43.3% 39.4% 32.5% 47.5% 52.2% 35.4%
3: Good 50.0% 47.1% 47.2% 49.9% 54.5% 54.5% 48.8% 40.6% 50.5%
2: Fair 6.7% 4.2% 3.8% 6.3% 4.5% 11.7% 3.4% 7.2% 11.1%
1: Poor 0.8% 0.6% . 0.6% 1.5% 1.2% 0.3% . 3.0%
Total (N) 2,040 308 53 702 66 409 326 69 99
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Q Library Services
Library: Hours of operation NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.63 3.71 3.63 3.68 3.42 3.54 3.65 3.59 3.54
4: Excellent 65.8% 72.8% 64.7% 70.1% 46.2% 57.7% 66.3% 61.8% 58.9%
3: Good 31.9% 25.9% 33.3% 27.9% 49.2% 38.6% 32.5% 35.3% 36.8%
2: Fair 2.0% 1.0% 2.0% 1.8% 4.6% 3.5% 0.9% 2.9% 3.2%
1: Poor 0.2% 0.3% . 0.1% . 0.3% 0.3% . 1.1%
Total (N) 2,005 309 51 713 65 376 320 68 95


Library: Staff responsiveness NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.40 3.42 3.49 3.45 3.27 3.31 3.39 3.45 3.40
4: Excellent 48.3% 50.2% 55.3% 52.2% 33.9% 40.5% 47.5% 48.5% 49.5%
3: Good 44.6% 42.4% 38.3% 41.4% 59.7% 50.7% 44.7% 48.5% 42.9%
2: Fair 6.4% 7.1% 6.4% 5.8% 6.5% 7.6% 6.8% 3.0% 5.5%
1: Poor 0.7% 0.3% . 0.6% . 1.2% 1.0% . 2.2%
Total (N) 1,896 295 47 689 62 343 295 66 91


Library: Access to databases/collections NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.48 3.47 3.50 3.54 3.44 3.39 3.48 3.49 3.51
4: Excellent 54.0% 52.8% 54.0% 59.0% 48.4% 46.2% 52.6% 54.4% 58.7%
3: Good 40.6% 41.9% 42.0% 36.2% 46.9% 47.0% 43.0% 39.7% 33.7%
2: Fair 5.0% 5.0% 4.0% 4.7% 4.7% 5.9% 4.0% 5.9% 7.6%
1: Poor 0.3% 0.3% . 0.1% . 0.8% 0.3% . .
Total (N) 1,942 301 50 702 64 355 302 68 92


Library: Training to use library NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.15 3.21 3.27 3.21 3.04 3.02 3.06 3.32 3.15
4: Excellent 37.5% 39.5% 42.2% 41.7% 25.0% 29.7% 33.3% 50.8% 37.5%
3: Good 43.9% 44.8% 42.2% 40.5% 58.9% 47.4% 45.6% 36.5% 43.8%
2: Fair 14.4% 13.0% 15.6% 14.5% 10.7% 17.7% 14.6% 6.3% 15.0%
1: Poor 4.2% 2.7% . 3.3% 5.4% 5.1% 6.5% 6.3% 3.8%
Total (N) 1,665 261 45 600 56 293 261 63 80


Library services overall NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.45 3.49 3.51 3.51 3.26 3.33 3.44 3.56 3.44
4: Excellent 49.4% 53.2% 54.9% 53.4% 32.3% 39.8% 48.7% 58.8% 50.0%
3: Good 46.7% 43.2% 41.2% 44.0% 61.5% 54.6% 46.9% 38.2% 43.6%
2: Fair 3.5% 3.2% 3.9% 2.4% 6.2% 4.5% 4.1% 2.9% 6.4%
1: Poor 0.3% 0.3% . 0.1% . 1.1% 0.3% . .
Total (N) 2,004 308 51 713 65 379 318 68 94
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Q Career-related Services
Career: Oppor. for career assistance NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.17 3.30 3.07 3.09 3.07 3.24 3.11 3.58 2.92
4: Excellent 35.4% 42.5% 21.4% 32.5% 21.4% 36.1% 34.3% 63.2% 22.4%
3: Good 49.4% 47.1% 64.3% 48.5% 66.7% 53.0% 47.1% 33.3% 51.0%
2: Fair 12.0% 8.6% 14.3% 14.2% 9.5% 9.6% 14.3% 1.8% 22.4%
1: Poor 3.2% 1.8% . 4.9% 2.4% 1.3% 4.3% 1.8% 4.1%
Total (N) 1,426 221 28 431 42 313 280 57 49


Career: Info. on internships, co-op, etc. NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.13 3.21 2.96 2.99 3.26 3.31 3.08 3.48 2.79
4: Excellent 37.2% 37.8% 10.7% 34.5% 34.0% 43.9% 35.5% 62.3% 17.9%
3: Good 43.0% 47.5% 75.0% 37.6% 62.0% 45.3% 42.2% 24.6% 50.0%
2: Fair 15.3% 12.6% 14.3% 20.6% . 8.8% 17.4% 11.5% 25.0%
1: Poor 4.5% 2.1% . 7.3% 4.0% 2.0% 4.9% 1.6% 7.1%
Total (N) 1,558 238 28 481 50 351 287 61 56


Career: Resources available to explore options NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.09 3.27 3.07 2.96 3.15 3.24 3.02 3.39 2.76
4: Excellent 33.6% 40.4% 20.7% 29.4% 21.3% 38.3% 31.7% 54.1% 20.4%
3: Good 46.3% 47.0% 65.5% 43.9% 72.3% 48.5% 44.5% 32.8% 42.6%
2: Fair 16.0% 11.7% 13.8% 19.5% 6.4% 11.7% 18.1% 11.5% 29.6%
1: Poor 4.1% 0.9% . 7.1% . 1.5% 5.7% 1.6% 7.4%
Total (N) 1,496 230 29 462 47 326 281 61 54


Career: Info. through Internet and other technology NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.18 3.33 3.13 3.06 3.12 3.28 3.17 3.45 2.95
4: Excellent 35.7% 42.7% 25.0% 31.8% 21.2% 38.4% 36.0% 58.3% 21.1%
3: Good 49.1% 48.5% 62.5% 47.1% 71.2% 52.1% 47.2% 30.0% 54.4%
2: Fair 12.6% 7.5% 12.5% 16.2% 5.8% 8.6% 14.3% 10.0% 22.8%
1: Poor 2.6% 1.2% . 4.9% 1.9% 0.9% 2.4% 1.7% 1.8%
Total (N) 1,575 241 32 493 52 349 286 60 57


Career-related services overall NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.10 3.24 3.03 2.99 3.06 3.21 3.07 3.41 2.81
4: Excellent 31.4% 36.4% 16.7% 28.4% 19.6% 33.2% 32.2% 54.1% 16.9%
3: Good 50.7% 52.2% 70.0% 47.7% 70.6% 56.1% 46.6% 34.4% 50.8%
2: Fair 14.7% 10.1% 13.3% 18.3% 5.9% 9.6% 17.1% 9.8% 28.8%
1: Poor 3.3% 1.2% . 5.6% 3.9% 1.1% 4.1% 1.6% 3.4%
Total (N) 1,597 247 30 497 51 355 292 61 59
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Q Employment-related Services
Employment: Resume preparation NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.16 3.32 3.00 2.97 3.35 3.21 3.20 3.42 2.89
4: Excellent 37.3% 43.5% 23.1% 32.5% 49.0% 35.8% 38.1% 55.0% 24.5%
3: Good 45.2% 47.4% 61.5% 40.7% 38.8% 50.4% 46.3% 35.0% 45.3%
2: Fair 13.3% 7.0% 7.7% 18.4% 10.2% 13.1% 12.6% 6.7% 24.5%
1: Poor 4.1% 2.2% 7.7% 8.4% 2.0% 0.7% 3.0% 3.3% 5.7%
Total (N) 1,335 230 26 369 49 274 270 60 53


Employment: interview prep skills NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.01 3.21 3.08 2.81 3.13 3.02 3.03 3.46 2.64
4: Excellent 32.0% 39.0% 29.2% 27.4% 34.0% 27.8% 31.8% 61.4% 18.2%
3: Good 43.7% 48.0% 54.2% 37.6% 48.9% 48.7% 46.3% 24.6% 40.9%
2: Fair 17.4% 7.5% 12.5% 23.8% 12.8% 20.9% 14.9% 12.3% 27.3%
1: Poor 6.8% 5.5% 4.2% 11.2% 4.3% 2.6% 7.0% 1.8% 13.6%
Total (N) 1,155 200 24 303 47 234 242 57 44


Employment: access to career fairs, job listings, etc. NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.17 3.30 3.22 2.91 3.19 3.42 3.18 3.40 2.75
4: Excellent 37.6% 39.6% 25.9% 27.3% 34.6% 51.0% 36.8% 56.5% 19.6%
3: Good 45.1% 52.2% 70.4% 42.5% 53.8% 39.9% 48.3% 30.6% 42.9%
2: Fair 14.0% 6.5% 3.7% 24.0% 7.7% 8.8% 11.5% 9.7% 30.4%
1: Poor 3.3% 1.6% . 6.2% 3.8% 0.3% 3.5% 3.2% 7.1%
Total (N) 1,498 245 27 421 52 341 288 62 56


Employment search assistance overall NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.06 3.24 3.19 2.86 3.17 3.18 3.06 3.33 2.72
4: Excellent 30.8% 36.3% 22.2% 25.1% 34.6% 32.9% 30.3% 55.0% 15.0%
3: Good 48.6% 53.1% 74.1% 43.1% 50.0% 52.4% 49.8% 30.0% 50.0%
2: Fair 16.7% 8.6% 3.7% 24.8% 13.5% 14.4% 15.7% 8.3% 26.7%
1: Poor 3.9% 2.0% . 7.0% 1.9% 0.3% 4.2% 6.7% 8.3%
Total (N) 1,485 245 27 415 52 334 287 60 60
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Q Non-Academic Services

Personal safety on campus NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.18 3.25 3.13 3.14 3.14 3.24 3.19 3.05 3.10
4: Excellent 31.3% 36.8% 26.7% 30.5% 26.2% 33.0% 29.5% 26.3% 30.6%
3: Good 57.1% 54.0% 60.0% 55.0% 61.9% 58.8% 61.1% 52.6% 55.1%
2: Fair 10.2% 6.7% 13.3% 12.5% 11.9% 7.7% 8.9% 21.1% 8.2%
1: Poor 1.5% 2.5% . 2.0% . 0.4% 0.5% . 6.1%
Total (N) 1,148 163 30 400 42 233 190 38 49


University Career Center NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.26 3.29 3.38 3.25 3.05 3.32 3.21 3.43 3.08
4: Excellent 37.9% 38.8% 43.8% 38.2% 18.2% 40.8% 35.6% 57.1% 24.3%
3: Good 51.7% 53.1% 50.0% 50.7% 68.2% 51.7% 52.0% 28.6% 62.2%
2: Fair 8.6% 6.3% 6.3% 8.7% 13.6% 6.8% 10.4% 14.3% 10.8%
1: Poor 1.7% 1.9% . 2.4% . 0.8% 2.0% . 2.7%
Total (N) 1,149 160 16 369 22 265 250 28 37


College/dept placement assistance NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.15 3.29 3.19 3.10 3.16 3.15 3.07 3.49 3.02
4: Excellent 32.7% 39.9% 35.5% 30.7% 23.7% 31.3% 28.9% 59.3% 19.5%
3: Good 52.8% 50.0% 54.8% 52.0% 68.4% 54.8% 53.7% 32.2% 68.3%
2: Fair 11.6% 8.9% 3.2% 13.9% 7.9% 11.5% 13.3% 6.8% 7.3%
1: Poor 3.0% 1.2% 6.5% 3.4% . 2.4% 4.1% 1.7% 4.9%
Total (N) 1,182 168 31 417 38 208 218 59 41


Bookstore services and products NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.06 3.11 3.31 3.10 2.99 2.93 3.09 3.07 2.98
4: Excellent 25.9% 29.6% 43.1% 28.9% 19.1% 19.2% 26.4% 22.1% 18.8%
3: Good 56.1% 53.1% 49.0% 54.3% 63.2% 57.0% 58.3% 63.2% 61.5%
2: Fair 15.8% 15.6% 3.9% 14.5% 14.7% 21.1% 13.5% 14.7% 18.8%
1: Poor 2.2% 1.6% 3.9% 2.3% 2.9% 2.7% 1.8% . 1.0%
Total (N) 2,034 307 51 703 68 407 326 68 96


Registration process NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.14 3.15 3.04 3.10 3.12 3.16 3.17 3.27 3.09
4: Excellent 30.6% 31.4% 25.0% 30.0% 24.2% 30.5% 32.8% 39.4% 26.3%
3: Good 54.8% 55.6% 57.7% 53.4% 63.6% 56.9% 52.6% 48.5% 57.9%
2: Fair 12.4% 10.1% 13.5% 13.8% 12.1% 10.8% 13.0% 12.1% 14.7%
1: Poor 2.2% 2.9% 3.8% 2.9% . 1.7% 1.5% . 1.1%
Total (N) 2,019 306 52 697 66 406 323 66 95


Financial aid svcs:application/award prcss NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.16 3.24 3.14 3.17 3.14 3.05 3.19 3.24 3.11
4: Excellent 34.9% 39.2% 33.3% 36.9% 30.2% 28.1% 36.5% 35.7% 32.1%
3: Good 49.3% 47.8% 50.0% 47.3% 53.5% 51.6% 49.4% 54.8% 51.8%
2: Fair 12.5% 10.2% 13.9% 11.8% 16.3% 17.6% 10.7% 7.1% 10.7%
1: Poor 3.3% 2.7% 2.8% 4.1% . 2.7% 3.4% 2.4% 5.4%
Total (N) 1,245 186 36 442 43 256 178 42 56


Financial aid svcs:disbursement process NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.14 3.25 3.09 3.16 3.14 3.02 3.21 3.18 3.02
4: Excellent 34.9% 39.5% 26.5% 36.9% 35.7% 27.7% 39.0% 36.8% 27.3%
3: Good 48.9% 47.9% 58.8% 47.0% 47.6% 52.6% 47.7% 50.0% 49.1%
2: Fair 11.9% 10.8% 11.8% 11.4% 11.9% 13.8% 8.7% 7.9% 21.8%
1: Poor 4.4% 1.8% 2.9% 4.7% 4.8% 5.9% 4.7% 5.3% 1.8%
Total (N) 1,195 167 34 428 42 253 172 38 55


Campus food services NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 2.77 2.85 3.00 2.77 2.81 2.67 2.81 2.65 2.72
4: Excellent 15.0% 15.7% 21.4% 16.1% 11.1% 11.8% 16.7% 11.1% 16.2%
3: Good 53.7% 58.2% 57.1% 51.3% 61.1% 52.3% 54.0% 50.0% 51.4%
2: Fair 24.5% 21.6% 21.4% 25.6% 25.9% 26.9% 22.6% 31.5% 20.3%
1: Poor 6.8% 4.5% . 7.0% 1.9% 9.1% 6.7% 7.4% 12.2%
Total (N) 1,595 268 42 528 54 331 239 54 74


Campus health services NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.21 3.18 3.17 3.26 3.12 3.17 3.23 3.03 3.17
4: Excellent 37.1% 34.8% 32.6% 42.5% 25.9% 32.9% 36.6% 33.9% 35.9%
3: Good 49.4% 50.6% 54.3% 44.9% 60.3% 53.5% 52.1% 40.7% 47.4%
2: Fair 11.0% 12.7% 10.9% 9.0% 13.8% 11.6% 9.4% 20.3% 14.1%
1: Poor 2.6% 1.9% 2.2% 3.6% . 1.9% 1.9% 5.1% 2.6%
Total (N) 1,694 267 46 603 58 310 265 59 78


Campus counseling (not career) svcs NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.19 3.19 3.27 3.21 3.08 3.15 3.17 3.25 3.13
4: Excellent 36.5% 37.6% 33.3% 40.2% 24.0% 29.3% 34.7% 40.0% 38.7%
3: Good 49.5% 45.9% 60.0% 44.7% 64.0% 60.6% 52.0% 50.0% 38.7%
2: Fair 10.3% 14.1% 6.7% 11.0% 8.0% 6.1% 9.2% 5.0% 19.4%
1: Poor 3.8% 2.4% . 4.2% 4.0% 4.0% 4.1% 5.0% 3.2%
Total (N) 639 85 15 264 25 99 98 20 31


Business svcs/cashier/student accts NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.07 3.12 3.20 3.05 3.00 3.01 3.16 3.22 2.92
4: Excellent 22.6% 24.5% 26.8% 22.7% 15.4% 19.1% 26.4% 29.4% 16.2%
3: Good 63.8% 64.7% 65.9% 62.0% 71.2% 64.8% 65.0% 62.7% 60.8%
2: Fair 11.8% 9.1% 7.3% 12.8% 11.5% 14.3% 7.2% 7.8% 21.6%
1: Poor 1.8% 1.7% . 2.5% 1.9% 1.7% 1.4% . 1.4%
Total (N) 1,591 241 41 555 52 293 277 51 74


Residence life programs NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 2.98 3.10 3.03 2.95 3.03 2.89 3.00 3.18 2.93
4: Excellent 21.1% 28.5% 16.7% 20.6% 10.0% 17.0% 21.5% 29.4% 20.0%
3: Good 59.4% 55.0% 73.3% 57.6% 83.3% 60.1% 59.7% 58.8% 58.2%
2: Fair 16.0% 14.6% 6.7% 17.8% 6.7% 17.6% 16.1% 11.8% 16.4%
1: Poor 3.5% 2.0% 3.3% 4.0% . 5.3% 2.7% . 5.5%
Total (N) 992 151 30 354 30 188 149 34 55


Opportunities for rec activities NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.25 3.27 3.31 3.26 3.31 3.19 3.25 3.40 3.07
4: Excellent 37.1% 38.1% 38.1% 39.8% 37.3% 32.2% 37.5% 48.3% 25.4%
3: Good 52.1% 52.6% 54.8% 48.0% 57.6% 56.7% 52.1% 43.3% 59.7%
2: Fair 9.2% 7.7% 7.1% 11.0% 3.4% 9.1% 8.5% 8.3% 11.9%
1: Poor 1.5% 1.6% . 1.2% 1.7% 2.0% 1.9% . 3.0%
Total (N) 1,563 247 42 517 59 307 259 60 67


Opportunities for community svc NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.13 3.24 3.18 3.16 3.16 3.01 3.06 3.39 2.96
4: Excellent 31.5% 37.3% 27.3% 35.2% 28.6% 25.1% 23.9% 48.2% 24.6%
3: Good 53.3% 51.4% 63.6% 49.9% 61.2% 54.6% 60.6% 42.9% 50.9%
2: Fair 12.3% 9.4% 9.1% 11.0% 8.2% 16.7% 12.7% 8.9% 21.1%
1: Poor 3.0% 1.9% . 3.9% 2.0% 3.5% 2.8% . 3.5%
Total (N) 1,314 212 33 463 49 227 213 56 57


Opps to dev leadership skills NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.14 3.15 3.16 3.14 3.27 3.03 3.22 3.48 2.85
4: Excellent 32.8% 34.8% 23.7% 33.5% 37.1% 24.9% 36.7% 52.4% 20.0%
3: Good 51.9% 48.7% 71.1% 50.0% 54.8% 57.1% 51.6% 42.9% 50.0%
2: Fair 12.2% 13.5% 2.6% 13.4% 6.5% 14.2% 8.6% 4.8% 25.0%
1: Poor 3.1% 3.0% 2.6% 3.1% 1.6% 3.8% 3.1% . 5.0%
Total (N) 1,482 230 38 508 62 261 256 63 60
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Q Non-Academic Services: Staff Responsiveness

Personal safety on campus NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.16 3.24 3.15 3.14 3.14 3.17 3.16 2.94 3.14
4: Excellent 31.5% 37.4% 30.8% 32.6% 21.6% 31.2% 27.9% 24.2% 34.9%
3: Good 54.6% 51.9% 53.8% 51.0% 70.3% 56.5% 61.2% 51.5% 46.5%
2: Fair 11.9% 8.4% 15.4% 14.4% 8.1% 10.2% 9.7% 18.2% 16.3%
1: Poor 2.0% 2.3% . 2.0% . 2.2% 1.2% 6.1% 2.3%
Total (N) 971 131 26 347 37 186 165 33 43


University Career Center NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.29 3.34 3.19 3.29 3.14 3.34 3.26 3.25 3.16
4: Excellent 41.0% 41.2% 37.5% 42.5% 27.3% 44.2% 39.3% 42.9% 27.0%
3: Good 48.9% 52.9% 50.0% 46.1% 59.1% 47.4% 49.4% 39.3% 64.9%
2: Fair 8.2% 4.6% 6.3% 9.2% 13.6% 6.8% 9.3% 17.9% 5.4%
1: Poor 1.9% 1.3% 6.3% 2.2% . 1.6% 2.0% . 2.7%
Total (N) 1,116 153 16 360 22 251 247 28 37


College/dept placement assistance NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.16 3.27 3.13 3.11 3.18 3.14 3.08 3.54 3.07
4: Excellent 33.2% 39.5% 32.3% 30.9% 26.3% 30.2% 31.0% 62.7% 24.4%
3: Good 52.7% 49.7% 54.8% 52.7% 65.8% 56.6% 52.3% 30.5% 63.4%
2: Fair 10.5% 9.0% 6.5% 12.8% 7.9% 10.2% 10.6% 5.1% 7.3%
1: Poor 3.6% 1.8% 6.5% 3.6% . 2.9% 6.0% 1.7% 4.9%
Total (N) 1,173 167 31 414 38 205 216 59 41


Bookstore services and products NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.05 3.08 3.25 3.11 2.97 2.93 3.06 3.13 2.95
4: Excellent 26.4% 28.2% 39.2% 30.0% 20.6% 19.1% 27.1% 29.4% 19.1%
3: Good 54.8% 54.1% 51.0% 53.1% 58.8% 57.4% 54.5% 54.4% 58.5%
2: Fair 16.2% 14.8% 5.9% 14.4% 17.6% 21.2% 15.3% 16.2% 20.2%
1: Poor 2.6% 3.0% 3.9% 2.4% 2.9% 2.3% 3.1% . 2.1%
Total (N) 2,012 305 51 700 68 397 321 68 94


Registration process NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.11 3.15 2.98 3.09 3.10 3.13 3.08 3.23 3.06
4: Excellent 30.1% 32.5% 22.0% 30.8% 23.8% 30.0% 28.3% 42.6% 24.7%
3: Good 53.4% 53.3% 60.0% 51.4% 63.5% 55.0% 54.0% 41.0% 57.3%
2: Fair 13.4% 10.4% 12.0% 14.0% 11.1% 13.1% 15.1% 13.1% 16.9%
1: Poor 3.1% 3.8% 6.0% 3.7% 1.6% 1.9% 2.6% 3.3% 1.1%
Total (N) 1,909 289 50 671 63 367 311 61 89


Financial aid svcs:application/award prcss NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.12 3.21 3.06 3.14 3.19 3.00 3.15 3.22 3.09
4: Excellent 35.1% 40.1% 32.4% 37.2% 30.2% 28.6% 35.8% 36.6% 32.7%
3: Good 47.1% 44.5% 44.1% 45.3% 58.1% 48.4% 49.4% 51.2% 49.1%
2: Fair 12.6% 12.1% 20.6% 11.5% 11.6% 17.5% 8.5% 9.8% 12.7%
1: Poor 5.1% 3.3% 2.9% 6.0% . 5.6% 6.3% 2.4% 5.5%
Total (N) 1,224 182 34 435 43 252 176 41 55


Financial aid svcs:disbursement process NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.12 3.17 3.06 3.14 3.15 3.03 3.21 3.20 2.96
4: Excellent 34.7% 39.4% 27.3% 35.8% 31.7% 29.4% 38.1% 40.0% 28.3%
3: Good 47.9% 42.5% 57.6% 47.6% 53.7% 50.2% 49.4% 45.7% 43.4%
2: Fair 12.5% 13.8% 9.1% 11.4% 12.2% 14.7% 8.3% 8.6% 24.5%
1: Poor 5.0% 4.4% 6.1% 5.2% 2.4% 5.7% 4.2% 5.7% 3.8%
Total (N) 1,163 160 33 422 41 245 168 35 53


Campus food services NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 2.82 2.88 3.07 2.82 2.83 2.71 2.86 2.72 2.86
4: Excellent 17.5% 18.9% 23.8% 19.1% 14.8% 13.3% 18.0% 9.4% 23.3%
3: Good 53.3% 56.1% 59.5% 51.2% 55.6% 50.8% 54.9% 60.4% 50.7%
2: Fair 22.8% 18.9% 16.7% 22.4% 27.8% 29.4% 21.9% 22.6% 15.1%
1: Poor 6.4% 6.1% . 7.3% 1.9% 6.5% 5.2% 7.5% 11.0%
Total (N) 1,570 264 42 523 54 323 233 53 73


Campus health services NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.15 3.11 3.04 3.18 3.12 3.14 3.18 3.02 3.19
4: Excellent 35.9% 33.8% 32.6% 40.5% 29.8% 31.4% 35.7% 33.9% 34.6%
3: Good 47.4% 46.6% 47.8% 42.2% 52.6% 54.2% 50.2% 40.7% 52.6%
2: Fair 12.6% 16.2% 10.9% 12.0% 17.5% 11.8% 10.3% 18.6% 10.3%
1: Poor 4.2% 3.4% 8.7% 5.3% . 2.6% 3.8% 6.8% 2.6%
Total (N) 1,683 266 46 600 57 306 263 59 78


Campus counseling (not career) svcs NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.15 3.15 3.20 3.16 3.00 3.11 3.17 3.25 3.17
4: Excellent 37.8% 38.1% 26.7% 42.0% 30.4% 29.3% 35.7% 40.0% 43.3%
3: Good 45.3% 41.7% 66.7% 38.9% 47.8% 58.6% 51.0% 50.0% 33.3%
2: Fair 11.4% 17.9% 6.7% 12.2% 13.0% 6.1% 8.2% 5.0% 20.0%
1: Poor 5.5% 2.4% . 6.9% 8.7% 6.1% 5.1% 5.0% 3.3%
Total (N) 633 84 15 262 23 99 98 20 30


Business svcs/cashier/student accts NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.07 3.10 3.17 3.04 3.04 3.01 3.16 3.13 3.00
4: Excellent 24.2% 25.8% 24.4% 24.5% 19.2% 20.7% 27.3% 30.8% 19.2%
3: Good 61.0% 62.2% 68.3% 58.8% 65.4% 61.8% 63.1% 53.8% 63.0%
2: Fair 12.0% 8.2% 7.3% 13.1% 15.4% 15.1% 7.7% 13.5% 16.4%
1: Poor 2.8% 3.9% . 3.6% . 2.5% 1.8% 1.9% 1.4%
Total (N) 1,565 233 41 551 52 285 271 52 73


Residence life programs NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 2.97 3.09 3.00 2.91 3.00 2.90 3.01 3.12 2.98
4: Excellent 21.4% 27.8% 10.0% 21.7% 6.9% 18.4% 22.4% 23.5% 22.2%
3: Good 57.8% 54.3% 80.0% 53.3% 86.2% 60.0% 58.5% 64.7% 57.4%
2: Fair 17.0% 16.6% 10.0% 19.9% 6.9% 15.1% 17.0% 11.8% 16.7%
1: Poor 3.8% 1.3% . 5.1% . 6.5% 2.0% . 3.7%
Total (N) 982 151 30 351 29 185 147 34 54


Rec activities NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.21 3.23 3.26 3.23 3.22 3.15 3.22 3.33 3.05
4: Excellent 34.2% 35.0% 33.3% 36.9% 29.3% 29.7% 35.5% 43.1% 25.8%
3: Good 54.4% 55.0% 59.5% 50.7% 65.5% 58.1% 53.4% 46.6% 57.6%
2: Fair 9.3% 7.9% 7.1% 10.6% 3.4% 9.5% 8.8% 10.3% 12.1%
1: Poor 2.1% 2.1% . 1.8% 1.7% 2.7% 2.4% . 4.5%
Total (N) 1,525 240 42 509 58 296 251 58 66
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Financial Aid Services

Q Received Financial Aid
Receive financial aid while at NCSU? NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Yes 62.4% 63.3% 73.6% 62.1% 64.7% 66.9% 50.2% 69.6% 67.7%
No 37.6% 36.7% 26.4% 37.9% 35.3% 33.1% 49.8% 30.4% 32.3%
Total (N) 2,076 313 53 723 68 414 329 69 99

Q Satisfaction with Aid Package
Satisfaction with fin aid package NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.39 3.35 3.62 3.41 3.39 3.37 3.41 3.38 3.36
4: Very satisfied 48.4% 46.7% 64.1% 50.6% 45.5% 46.0% 47.9% 43.8% 46.3%
3: Moderately satisfied 43.9% 43.7% 33.3% 41.9% 50.0% 45.7% 45.5% 50.0% 44.8%
2: Moderately dissatisfied 6.2% 7.1% 2.6% 5.6% 2.3% 7.2% 6.1% 6.3% 7.5%
1: Very dissatisfied 1.5% 2.5% . 2.0% 2.3% 1.1% 0.6% . 1.5%
Total (N) 1,293 197 39 449 44 276 165 48 67

Q Satisfaction with Financial Aid Staff
Rate financial aid reception staff NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.24 3.32 3.36 3.23 3.33 3.17 3.22 3.19 3.26
4: Excellent 39.3% 43.2% 44.0% 39.2% 39.4% 34.8% 38.8% 38.7% 48.8%
3: Good 48.0% 46.6% 48.0% 47.5% 54.5% 52.5% 47.8% 41.9% 32.6%
2: Fair 9.7% 8.8% 8.0% 10.2% 6.1% 7.6% 10.4% 19.4% 14.0%
1: Poor 3.0% 1.4% . 3.0% . 5.1% 3.0% . 4.7%
Total (N) 979 148 25 362 33 198 134 31 43


Rate financial aid phone staff NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.13 3.21 3.24 3.15 3.19 3.03 3.10 3.16 3.16
4: Excellent 36.0% 39.7% 38.1% 37.4% 34.4% 29.8% 37.8% 35.5% 37.8%
3: Good 46.1% 44.3% 52.4% 45.4% 50.0% 51.1% 40.2% 45.2% 45.9%
2: Fair 12.9% 13.7% 4.8% 11.6% 15.6% 11.8% 16.5% 19.4% 10.8%
1: Poor 5.0% 2.3% 4.8% 5.6% . 7.3% 5.5% . 5.4%
Total (N) 899 131 21 337 32 178 127 31 37


Rate financial aid advisor staff NCSU College/School
CALS CED CHASS CNR COE COM COT PAMS
Mean 3.25 3.34 3.45 3.24 3.41 3.13 3.31 3.24 3.31
4: Excellent 43.6% 47.8% 54.5% 43.9% 50.0% 33.9% 46.5% 48.3% 50.0%
3: Good 42.0% 41.0% 36.4% 41.0% 40.6% 48.4% 41.7% 34.5% 33.3%
2: Fair 10.6% 8.2% 9.1% 10.1% 9.4% 14.5% 7.9% 10.3% 14.3%
1: Poor 3.8% 3.0% . 4.9% . 3.2% 3.9% 6.9% 2.4%
Total (N) 922 134 22 346 32 186 127 29 42
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For more information on the 2007-2008 Graduating Senior Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu

Posted: April, 2009

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