North Carolina State University
2000-2001 Graduating Senior Survey:
Frequency Distributions for Survey Items #10-13
(Evaluation of Services)

This document reports the frequency distributions by gender and race/ethnicity of survey items #10-13 of the 2000-2001 Graduating Senior Survey. A table comparing mean ratings is available on the web.

Exact wording of question: Based on your last two years on this campus, how would you evaluate each of the following? (If you have not had enough experience with a service to evaluate it, please mark the response "Don't know/did not use" and then skip to the next service.)

Respondents selecting "don't know/did not use" have been excluded from the figures reported in this document.

Academic Advising in Your Major | Research Support | Technology Services | Career-related Services


Academic Advising in Your Major

Access to advisor

All

Women

Men

Af. Am.

White

Other

4: Excellent

41.0%

42.7%

39.7%

36.9%

40.9%

45.1%

3: Good

35.1%

32.3%

37.0%

38.5%

34.7%

36.4%

2: Fair

16.2%

16.7%

15.8%

18.5%

16.5%

11.1%

1: Poor

7.8%

8.3%

7.4%

6.2%

8.0%

7.4%



Sufficient time with advisor

All

Women

Men

Af. Am.

White

Other

4: Excellent

36.9%

37.3%

36.5%

33.9%

37.1%

37.1%

3: Good

33.1%

32.5%

33.5%

37.8%

32.3%

37.1%

2: Fair

18.8%

19.0%

18.7%

17.3%

18.9%

18.9%

1: Poor

11.3%

11.2%

11.3%

11.0%

11.7%

6.9%



Accurate information about degree requirements and course sequencing

All

Women

Men

Af. Am.

White

Other

4: Excellent

40.2%

37.5%

42.2%

41.0%

40.3%

38.2%

3: Good

32.8%

33.0%

32.6%

31.3%

32.1%

40.6%

2: Fair

19.5%

21.6%

17.9%

23.1%

19.4%

17.0%

1: Poor

7.6%

7.9%

7.3%

4.5%

8.1%

4.2%



Knowledge of campus policies and procedures

All

Women

Men

Af. Am.

White

Other

4: Excellent

35.0%

32.6%

36.7%

34.9%

34.6%

38.6%

3: Good

40.1%

40.2%

40.0%

38.8%

40.4%

38.0%

2: Fair

18.4%

19.7%

17.4%

20.2%

18.1%

19.6%

1: Poor

6.6%

7.5%

5.9%

6.2%

6.9%

3.8%



Academic advising services overall

All

Women

Men

Af. Am.

White

Other

4: Excellent

35.5%

34.6%

36.1%

35.6%

35.6%

33.5%

3: Good

36.6%

36.4%

36.8%

37.8%

36.0%

42.7%

2: Fair

20.3%

20.8%

19.8%

20.0%

20.5%

18.3%

1: Poor

7.6%

8.2%

7.2%

6.7%

7.9%

5.5%

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Research Support

Access to faculty involved in research

All

Women

Men

Af. Am.

White

Other

4: Excellent

27.1%

27.3%

27.0%

22.5%

27.6%

26.7%

3: Good

43.6%

46.1%

42.0%

58.8%

42.7%

40.0%

2: Fair

21.5%

20.1%

22.5%

10.0%

22.6%

21.0%

1: Poor

7.7%

6.5%

8.5%

8.8%

7.1%

12.4%



Access to up-to-date facilities such as labs, studios, research centers

All

Women

Men

Af. Am.

White

Other

4: Excellent

27.7%

29.7%

26.4%

31.4%

27.4%

27.8%

3: Good

42.9%

48.1%

39.2%

46.7%

42.4%

44.4%

2: Fair

20.7%

16.9%

23.4%

15.2%

21.4%

18.8%

1: Poor

8.7%

5.3%

11.1%

6.7%

8.9%

9.0%



Research support overall

All

Women

Men

Af. Am.

White

Other

4: Excellent

22.4%

24.0%

21.3%

20.2%

22.6%

22.3%

3: Good

51.0%

54.0%

48.9%

54.5%

51.2%

45.5%

2: Fair

22.3%

19.3%

24.4%

21.2%

22.2%

24.0%

1: Poor

4.3%

2.7%

5.4%

4.0%

3.9%

8.3%

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Technology Services

Access to the Internet

All

Women

Men

Af. Am.

White

Other

4: Excellent

70.3%

70.9%

69.9%

78.7%

69.7%

69.7%

3: Good

25.3%

26.0%

24.8%

19.1%

25.9%

23.6%

2: Fair

3.4%

2.5%

4.1%

2.2%

3.4%

4.8%

1: Poor

1.0%

0.6%

1.2%

0.0%

0.9%

1.8%



Hours of operation for computer centers, labs, and help desks

All

Women

Men

Af. Am.

White

Other

4: Excellent

45.6%

47.6%

44.1%

54.0%

44.8%

46.3%

3: Good

41.2%

40.2%

42.0%

36.5%

42.1%

36.0%

2: Fair

10.8%

10.6%

11.0%

7.3%

10.8%

14.0%

1: Poor

2.4%

1.6%

3.0%

2.2%

2.3%

3.7%



Access to up-to-date facilities

All

Women

Men

Af. Am.

White

Other

4: Excellent

44.7%

47.3%

42.8%

48.9%

44.9%

39.3%

3: Good

43.2%

43.9%

42.7%

41.5%

43.2%

44.8%

2: Fair

10.0%

7.4%

11.8%

8.9%

10.0%

10.4%

1: Poor

2.1%

1.3%

2.7%

0.7%

1.9%

5.5%



Access to trained staff for help

All

Women

Men

Af. Am.

White

Other

4: Excellent

19.3%

20.3%

18.6%

22.6%

19.0%

19.7%

3: Good

40.0%

43.6%

37.3%

50.0%

39.4%

37.6%

2: Fair

31.0%

29.4%

32.2%

21.8%

31.5%

33.1%

1: Poor

9.7%

6.8%

11.9%

5.6%

10.1%

9.6%



Technology training classes

All

Women

Men

Af. Am.

White

Other

4: Excellent

20.9%

20.5%

21.2%

21.6%

20.6%

23.9%

3: Good

44.0%

46.1%

42.8%

56.8%

44.1%

33.3%

2: Fair

27.5%

27.5%

27.4%

19.3%

27.6%

32.5%

1: Poor

7.6%

5.9%

8.5%

2.3%

7.7%

10.3%



Technology services overall

All

Women

Men

Af. Am.

White

Other

4: Excellent

33.8%

36.0%

32.2%

43.4%

33.5%

29.3%

3: Good

54.5%

54.1%

54.7%

47.1%

54.9%

56.1%

2: Fair

10.3%

9.1%

11.1%

8.8%

10.1%

12.8%

1: Poor

1.4%

0.7%

1.9%

0.7%

1.4%

1.8%

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Career-related Services

Opportunity for career assistance

All

Women

Men

Af. Am.

White

Other

4: Excellent

39.5%

38.7%

40.1%

37.4%

40.1%

35.6%

3: Good

46.1%

45.0%

46.9%

50.4%

45.6%

47.3%

2: Fair

11.8%

13.5%

10.5%

10.4%

11.8%

12.3%

1: Poor

2.6%

2.8%

2.5%

1.7%

2.5%

4.8%



Information on internships, co-op, or other career-related experiences

All

Women

Men

Af. Am.

White

Other

4: Excellent

39.0%

38.2%

39.6%

37.5%

39.3%

37.5%

3: Good

42.0%

42.6%

41.5%

45.0%

41.9%

40.1%

2: Fair

14.4%

13.5%

15.1%

12.5%

14.4%

16.4%

1: Poor

4.6%

5.7%

3.8%

5.0%

4.4%

5.9%



Resources available to explore career options

All

Women

Men

Af. Am.

White

Other

4: Excellent

36.1%

37.1%

35.3%

37.3%

36.0%

35.4%

3: Good

45.6%

43.9%

46.8%

47.5%

45.6%

44.2%

2: Fair

14.4%

15.0%

14.0%

11.0%

14.7%

14.3%

1: Poor

3.9%

3.9%

3.9%

4.2%

3.7%

6.1%



Information available through computers/Internet and other technology

All

Women

Men

Af. Am.

White

Other

4: Excellent

42.0%

42.6%

41.6%

43.2%

42.7%

34.4%

3: Good

45.7%

44.6%

46.5%

47.2%

45.3%

48.7%

2: Fair

10.3%

10.3%

10.3%

8.0%

10.1%

13.6%

1: Poor

2.0%

2.4%

1.6%

1.6%

1.8%

3.2%



Career-related services overall

All

Women

Men

Af. Am.

White

Other

4: Excellent

35.1%

35.3%

35.0%

35.4%

35.2%

33.3%

3: Good

49.9%

48.8%

50.7%

52.8%

50.0%

46.8%

2: Fair

12.7%

13.4%

12.2%

10.2%

12.6%

16.0%

1: Poor

2.2%

2.5%

2.1%

1.6%

2.1%

3.8%

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For more information on the 2000-2001 Graduating Senior Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu

Posted: October, 2001

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