2000 Graduating Senior Survey Data Tables:
Frequency Distributions of Responses to Survey Items #11 - 16
(Ratings of Academic Services)

 
This document reports the frequency distribution by gender and race/ethnicity of survey items #11 - 16 of the 2000 Graduating Senior Survey. A table comparing mean ratings is available on the web.

Exact wording of question: Based on your last two years on this campus, how would you evaluate each of the following. (If you have not had enough experience with a service to evaluate it, please mark the response "Don't know/did not use" and then skip to the next service.)

Academic Services: | Academic Advising | Research Support | Technology Services | Library Services | Career-related Services | Employment Search Assistance

Academic Services



Academic Advising

Access to advisor

 

All

Women

Men

AfAm

White

Other

Poor

7.1%

6.6%

7.5%

4.8%

7.1%

9.1%

Fair

16.0%

14.9%

16.9%

22.9%

15.1%

20.8%

Good

37.3%

34.6%

39.7%

38.6%

37.6%

31.2%

Excellent

39.7%

43.8%

35.8%

33.7%

40.2%

39.0%

Sufficient time with advisor

 

All

Women

Men

AfAm

White

Other

Poor

8.1%

7.0%

9.0%

6.1%

8.1%

10.7%

Fair

18.6%

15.6%

21.3%

28.0%

17.7%

20.0%

Good

35.0%

34.0%

35.9%

30.5%

36.0%

25.3%

Excellent

38.4%

43.3%

33.8%

35.4%

38.2%

44.0%

Accurate information about degree requirements and course sequencing

 

All

Women

Men

AfAm

White

Other

Poor

6.4%

6.0%

6.9%

4.7%

6.5%

7.5%

Fair

14.6%

12.3%

16.8%

18.8%

14.1%

17.5%

Good

39.3%

38.8%

39.7%

37.6%

39.5%

37.5%

Excellent

39.6%

43.0%

36.6%

38.8%

39.9%

37.5%

Knowledge of campus policies and procedures

 

All

Women

Men

AfAm

White

Other

Poor

5.9%

6.8%

5.0%

8.3%

5.6%

7.9%

Fair

14.8%

12.3%

17.1%

13.1%

15.1%

13.2%

Good

44.7%

42.6%

46.6%

42.9%

45.1%

40.8%

Excellent

34.6%

38.3%

31.2%

35.7%

34.3%

38.2%

Academic advising services overall

 

All

Women

Men

AfAm

White

Other

Poor

6.7%

5.9%

7.5%

4.7%

6.9%

6.4%

Fair

16.3%

14.5%

18.0%

24.4%

15.3%

21.8%

Good

40.8%

39.9%

41.6%

38.4%

41.3%

35.9%

Excellent

36.2%

39.7%

32.9%

32.6%

36.5%

35.9%

View Mean Ratings: Gender/Ethnicity
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Research Support

Access to faculty involved in research

 

All

Women

Men

AfAm

White

Other

Poor

7.1%

8.0%

6.2%

15.8%

5.5%

15.9%

Fair

18.2%

13.6%

22.6%

15.8%

19.0%

11.4%

Good

43.6%

45.5%

41.8%

47.4%

44.0%

34.1%

Excellent

31.1%

32.8%

29.4%

21.1%

31.5%

38.6%

Access to up-to-date facilities such as labs, studios, research centers

 

All

Women

Men

AfAm

White

Other

Poor

6.8%

5.3%

8.2%

9.1%

6.6%

7.0%

Fair

17.2%

16.0%

18.4%

21.2%

16.8%

17.5%

Good

46.4%

47.7%

45.1%

48.5%

46.4%

43.9%

Excellent

29.6%

31.0%

28.3%

21.2%

30.2%

31.6%

Research support overall

 

All

Women

Men

AfAm

White

Other

Poor

5.0%

3.5%

6.4%

10.8%

4.0%

10.7%

Fair

16.9%

16.5%

17.2%

24.6%

16.1%

17.9%

Good

51.0%

50.1%

51.8%

46.2%

52.1%

42.9%

Excellent

27.2%

29.8%

24.7%

18.5%

27.9%

28.6%

View Mean Ratings: Gender/Ethnicity
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Technology Services

Access to the Internet

 

All

Women

Men

AfAm

White

Other

Poor

0.3%

0.3%

0.3%

0.0%

0.4%

0.0%

Fair

2.4%

1.6%

3.0%

1.2%

2.3%

5.1%

Good

26.8%

26.2%

27.4%

28.2%

27.5%

15.4%

Excellent

70.5%

71.8%

69.2%

70.6%

69.8%

79.5%

Hours of operation for computer center, labs, and help desks

 

All

Women

Men

AfAm

White

Other

Poor

2.1%

2.0%

2.1%

3.5%

1.8%

3.8%

Fair

9.5%

10.0%

9.1%

3.5%

9.8%

12.8%

Good

45.9%

46.2%

45.6%

41.2%

47.4%

29.5%

Excellent

42.5%

41.7%

43.2%

51.8%

41.0%

53.8%

Access up-to-date facilities

 

All

Women

Men

AfAm

White

Other

Poor

1.0%

0.7%

1.4%

0.0%

1.0%

2.7%

Fair

9.0%

7.4%

10.5%

7.3%

9.4%

5.5%

Good

43.6%

42.5%

44.6%

41.5%

44.0%

39.7%

Excellent

46.3%

49.4%

43.5%

51.2%

45.6%

52.1%

Access to trained staff for help

 

All

Women

Men

AfAm

White

Other

Poor

9.8%

8.9%

10.6%

14.5%

9.3%

11.8%

Fair

31.6%

31.7%

31.5%

30.3%

31.7%

32.4%

Good

39.5%

39.0%

40.0%

43.4%

39.4%

36.8%

Excellent

19.1%

20.4%

17.9%

11.8%

19.7%

19.1%

Technology training classes

 

All

Women

Men

AfAm

White

Other

Poor

8.4%

7.5%

9.1%

12.3%

7.5%

17.1%

Fair

27.3%

27.7%

27.0%

19.3%

28.4%

22.0%

Good

44.8%

43.3%

45.9%

56.1%

44.8%

29.3%

Excellent

19.5%

21.5%

17.9%

12.3%

19.3%

31.7%

Technology services overall

 

All

Women

Men

AfAm

White

Other

Poor

1.0%

0.8%

1.1%

0.0%

0.9%

2.6%

Fair

8.0%

7.5%

8.5%

11.8%

7.7%

7.9%

Good

56.1%

55.0%

57.1%

56.5%

56.7%

47.4%

Excellent

34.9%

36.7%

33.3%

31.8%

34.7%

42.1%

View Mean Ratings: Gender/Ethnicity
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Library Services

Hours of operation

 

All

Women

Men

AfAm

White

Other

Poor

0.3%

0.2%

0.5%

0.0%

0.4%

0.0%

Fair

1.5%

1.0%

2.0%

1.2%

1.5%

2.5%

Good

25.2%

22.6%

27.6%

28.2%

25.7%

15.0%

Excellent

73.0%

76.3%

69.9%

70.6%

72.5%

82.5%

Staff responsiveness

 

All

Women

Men

AfAm

White

Other

Poor

0.7%

0.9%

0.6%

0.0%

0.8%

1.3%

Fair

7.5%

6.3%

8.5%

10.8%

7.6%

2.6%

Good

48.4%

46.5%

50.2%

49.4%

49.2%

36.4%

Excellent

43.4%

46.3%

40.6%

39.8%

42.4%

59.7%

Access to databases and collections

 

All

Women

Men

AfAm

White

Other

Poor

0.7%

0.5%

0.8%

1.2%

0.6%

1.3%

Fair

7.6%

7.8%

7.4%

10.6%

7.6%

3.8%

Good

47.7%

48.0%

47.5%

44.7%

49.1%

32.9%

Excellent

44.0%

43.7%

44.4%

43.5%

42.7%

62.0%

Training to use library

 

All

Women

Men

AfAm

White

Other

Poor

7.5%

8.0%

7.1%

4.2%

8.2%

1.6%

Fair

22.4%

22.7%

22.1%

12.7%

23.6%

16.1%

Good

43.1%

41.2%

44.8%

54.9%

42.4%

40.3%

Excellent

27.0%

28.0%

26.0%

28.2%

25.8%

41.9%

Library services overall

 

All

Women

Men

AfAm

White

Other

Poor

0.4%

0.5%

0.3%

0.0%

0.4%

1.3%

Fair

3.8%

3.8%

3.8%

5.8%

3.8%

1.3%

Good

53.6%

51.6%

55.5%

53.5%

55.3%

30.0%

Excellent

42.2%

44.2%

40.4%

40.7%

40.5%

67.5%

View Mean Ratings: Gender/Ethnicity
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Career-related Services

Opportunity for career assistance

 

All

Women

Men

AfAm

White

Other

Poor

2.0%

2.1%

2.0%

1.5%

1.8%

5.5%

Fair

11.8%

10.9%

12.6%

11.9%

11.3%

18.2%

Good

46.0%

44.9%

47.0%

52.2%

46.3%

34.5%

Excellent

40.2%

42.1%

38.4%

34.3%

40.6%

41.8%

Information on internships, co-op, or other career-related experiences

 

All

Women

Men

AfAm

White

Other

Poor

4.1%

4.3%

4.0%

2.8%

4.0%

8.2%

Fair

14.4%

13.4%

15.3%

12.5%

14.9%

9.8%

Good

42.8%

43.2%

42.5%

44.4%

42.7%

42.6%

Excellent

38.7%

39.1%

38.3%

40.3%

38.5%

39.3%

Resources available to explore career options

 

All

Women

Men

AfAm

White

Other

Poor

2.6%

2.5%

2.8%

1.4%

2.7%

3.4%

Fair

13.5%

13.3%

13.8%

13.0%

13.6%

13.6%

Good

47.2%

45.5%

48.7%

47.8%

47.7%

39.0%

Excellent

36.7%

38.7%

34.7%

37.7%

36.0%

44.1%

Information available through computers/Internet and other technology

 

All

Women

Men

AfAm

White

Other

Poor

1.3%

1.3%

1.4%

0.0%

1.4%

1.6%

Fair

9.7%

9.9%

9.4%

4.2%

9.8%

14.5%

Good

45.6%

44.5%

46.6%

53.5%

45.2%

41.9%

Excellent

43.4%

44.3%

42.6%

42.3%

43.6%

41.9%

Career-related services overall

 

All

Women

Men

AfAm

White

Other

Poor

2.2%

2.3%

2.1%

1.4%

2.3%

1.6%

Fair

9.7%

8.5%

10.9%

7.1%

9.4%

17.2%

Good

52.7%

51.0%

54.3%

52.9%

53.5%

42.2%

Excellent

35.4%

38.2%

32.8%

38.6%

34.9%

39.1%

View Mean Ratings: Gender/Ethnicity
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Employment Search Assistance

Resume preparation

 

All

Women

Men

AfAm

White

Other

Poor

3.7%

3.3%

4.0%

1.7%

3.8%

4.4%

Fair

12.6%

10.5%

14.4%

12.1%

12.9%

8.9%

Good

49.8%

52.5%

47.5%

51.7%

49.6%

51.1%

Excellent

33.9%

33.7%

34.1%

34.5%

33.8%

35.6%

Interview preparation and skills

 

All

Women

Men

AfAm

White

Other

Poor

5.6%

5.9%

5.3%

3.8%

5.5%

9.3%

Fair

20.2%

19.0%

21.1%

22.6%

20.4%

14.0%

Good

47.3%

44.9%

49.2%

47.2%

47.5%

44.2%

Excellent

27.0%

30.2%

24.3%

26.4%

26.6%

32.6%

Access to employment opportunities (e.g., career fairs, interviews, job listings, etc.)

 

All

Women

Men

AfAm

White

Other

Poor

2.7%

2.6%

2.8%

4.2%

2.4%

5.0%

Fair

10.9%

10.1%

11.6%

7.0%

11.3%

10.0%

Good

44.4%

45.2%

43.6%

39.4%

45.0%

41.7%

Excellent

42.1%

42.1%

42.0%

49.3%

41.3%

43.3%

Employment search assistance overall

 

All

Women

Men

AfAm

White

Other

Poor

2.9%

3.2%

2.6%

1.5%

3.0%

3.4%

Fair

12.3%

12.2%

12.4%

13.2%

12.2%

12.1%

Good

55.4%

55.4%

55.4%

52.9%

55.6%

55.2%

Excellent

29.4%

29.2%

29.6%

32.4%

29.2%

29.3%

View Mean Ratings: Gender/Ethnicity
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For more information on the 2000 Graduating Senior Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu

Posted: May, 2001

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